Canon IRC 3200--cannot print after adding printer to Mac 10.5.4

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Canon IRC 3200--cannot print after adding printer to Mac 10.5.4

I have searched and read all the relevant topics but still I have problem printing to the irc3200. I have a Mac (Leopard) with Parallels (running Windows XP.) I installed PCL5e on the Window side and can print with no problem. On the Mac side, I initially used the "Appletalk" to install and can print, but as some of you know, using the Appletalk limits the "print menu" that you can see on the Mac. So I deleted the Appletalk printers, installed the Canon PS 1.81 driver and added the printer with queue name LP. I added the printer successfully, was able to see the "Special features" tab, but every time I print, it will say "Printer in use. Waiting for Print job to finish" and the job will just sit in queue forever. I then added the printer again with queue name "Direct" but the same message occurs when I try to print.

I would very much appreciate any advice. Thank you.

Macbook pro, Mac OS X (10.5.4), Also running Parallels with Windows XP

Posted on Aug 19, 2008 4:02 PM

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Answer 1

PAHU

Level 6

16,723 points

Aug 19, 2008 5:23 PM in response to kkee

If you used the More Printers > Canon IP (PS) option to add the printer queue, then this will use LPR/LPD protocol. With the error you are getting, you may find that the LPD service has been disabled on the copier. Note that Windows will default to Port 9100 (RAW) for its protocol, so that explains why that would work.

You can open the Remote UI page for the iRC3220 by typing its ip address into your web browser. With the home page open, select the Additional Functions tab. You may be prompted for the iRC3200 system administrator ID and password. Enter this if you know it or contact your IT if you don't.

When the Additional Functions options appear, select Custom Settings. On the right hand pane, under Network Settings select LPD Settings. Ensure 'Use LPD' is enabled. If it isn't, check it then OK the change. You will have to restart the machine for the service to start working.

The other thing to check is that the imagePASS print controller option is not fitted to the iRC3200. This is a white rectangular metal box that would be hanging on the back of the copier. If you have this, you will not see all the options I mentioned above. Instead you will see the home page for the imagePASS (probably the C1). If you have the imagePASS, then you cannot use the Canon PS driver. You will need to use the PS driver for the imagePASS-C1.

HTH

PaHu

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Answer 2

kkee Author

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Aug 19, 2008 6:02 PM in response to PAHU

PAHU,

I went onto the Remote UI but cannot find "LPD settings" under Add'l Functions/Network Settings, here's a list of what I see:

Startup time settings
TCP/IP
IP Address range
Netware
Appletalk
SMB
SNMP
Enable Dedicated port
Use Spooler
Ethernet Driver
Email/i-Fax

I don't think I see a metal box attached to the back. However, when I checked back my invoice, it said something about a "Printer Controller C1." Is that what you were referring to?

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Answer 3

PAHU

Level 6

16,723 points

Aug 19, 2008 6:43 PM in response to kkee

Okay. It should appear under TCP/IP. I was looking at our iRC6870 for reference, and the TCP/IP menu was already expanded.

The fact that you can see these settings proves you have the Canon printer board. The imagePASS doesn't show the same settings.

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Answer 4

kkee Author

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Aug 19, 2008 7:15 PM in response to PAHU

Thanks. I checked the "use LDP" box, but I still can't print. I forgot to mentioned the two error messages that showed up:

--When I am in the "special feature" tab, it shows a picture of the printer, when I click the "printer info" button beneath it, I get a error message "Another software appilcation is busy. Please wait to execute processing again.: 10502"

--After I click print and wait, the printer status window show up. It will show that the print job is "printing", but again it is not. When I click on the "Utility" icon on the top R corner on the status window, another window opens up and said "Printer not connected--check the printer power connection and then from the printer menu select the printer again"

The printer and the network connection are both on and I can scan and send. Any other thoughts?

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Answer 5

kkee Author

Level 1

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Aug 19, 2008 7:42 PM in response to PAHU

PAHU,

Please disregard my last message. I am so sorry, I forgot to restart the printer. I can print now!!!

Thank you very much for your help.

One quick question--when setting up the different functions on irc 3200, frequently there's an "Initialize" button at the end. What does it means to "Initialize"?

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Answer 6

PAHU

Level 6

16,723 points

Aug 19, 2008 8:09 PM in response to kkee

Excellent news. The restart is a bugger and it's amazing that it is still needed.

As for the 'Initialize', the manual says that is takes the setting back to the factory default. Maybe this is what was done with your machine? I know that the newer models have the LPD disabled by default. I haven't tried it personally, but I'm sure the day will come when I have to...

PaHu

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