i have an german iTunes Connect account. I want germans to the my german app description and all other countries shoud see my english translation. Do i have to enter the english localization for every country ?
I also made german my primary language and it seems - like in canada - they get always the german description for my software alsthough I added the english description to every other localisation avaiable...even canadian french!
Well, no luck! There seems to be an error in the system. I mailed this about 10 times to Apple but no answer so far. 😟 I'm getting bad reviews there just because Apple shows the wrong text.
Well anyway: Enter the english text in every other localisation tab! That will minimize the error!
TO ALL OTHER GERMAN DEVs: Don't use german as your primary language!!!
Macht es bloß nicht! Stellt lieber auf Englisch als Hauptsprache und gebt dann nur die Deutsche Fassung der Texte eimal ein. Das Web-Interface ist sowas von lahm...da bekommt man graue Haare während des Wartens! Nachträglich ändern ist leider nicht mehr...in diesem Sinne: "Lasst mich hier liegen, für mich ist es zu spät. Aber ihr könnt weiter machen. Geht und rettet die Mission!" ;o)
I am a Japanese developer and am facing a huge trouble with iTunes Connect localization.
If your primary language on iTunes Connect is German, you need to enter the English description and screenshots for every localization (UK English, Italian, French, Japanese, ...). But what is problematic is the rest of the world which doesn't has particular localization settings (Australia, Canada, etc).
In these "rest of the world" countries, your primary language is used and we can't change it. In your case, the description and screenshots are displayed in German in these countries. In my case, it is in Japanese and this is a huge problem as Japanese is used ONLY in Japan! Actually, the sales figure of these countries are clearly low and in some countries, I received terrible comment and worst rate as my app is introduced in the language they are not familiar with.
I am asking Apple to solve this problem, but am not sure if they do something.
I filed this issue at bugreport.apple.com and was asked to provide screenshots several days ago, but we will need to change our primary language to English anyway (It is impossible right now due to iTunes Connect limitation).
As long as our primary language is NOT English, if new localization languages are added to iTunes Connect, we need to copy and paste English description over and over again.
By the way, I don't understand German but I could "feel" what is written. Before I was aware I needed to enter English for all localization, including German, I received one star on German Store and its review was like this: "ist leider NUR Japanisch!!"