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Error message on my Mac Pro Quad Core Dual

Hello..I'm hoping someone out there can help or advise me.
I turned on my mac this morning to find it's normal loading screen of grey with the darker grey logo in centre..all normal at this stage. This was followed by a wipe from top to bottom making the background grey a little darker and in the centre the apple logo was replaced by what appeared to be a semi transparent power button symbol with the words. "You need to restart your computer. Hold down the Power button for several seconds or press the restart button"
I have tried this several times to no avail I have also zapped the P RAM again nothing. Can anyone out there help. I have a Mac Pro Quad Core Dual which is only a few months old and is up to date with its system software.

I could be so grateful of any assistance.
Warm regards
Sophia

Mac Pro Quad Core Dual, Mac OS X (10.5.4), 2GB RAM

Posted on Aug 26, 2008 1:56 AM

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Posted on Aug 26, 2008 2:23 AM

kernel panic

http://docs.info.apple.com/article.html?artnum=304511
http://docs.info.apple.com/article.html?artnum=106805
http://docs.info.apple.com/article.html?artnum=106228

http://www.macmaps.com/kernelpanic.html
http://www.thexlab.com/faqs/kernelpanics.html

The cause is usually hardware, can be something as inocuous as a faulty USB device or cable. Until you resolve it I would boot from another hard drive and try various troubleshooting steps, boot in Safe Mode, repair your drive if you do get booted.

If you installed or added any hardware that would be the first place to look. It is as much art as science looking for that needle in the haystack. Those FAQs can help walk through things to try.
37 replies

Sep 17, 2008 3:53 PM in response to The hatter

Hi there..me again !!!!
My mac has gone weird again.
I downloaded the iDVD contents from the Apple website and when I went to reboot it halfway wiped down and the little clock stopped spinning. I went to Disk Utilities after restarting from the CD and I got a few errors and then it said it couldn't fix a couple. Something like SUID something ?
I did a safe boot and this error came up. What does this mean ?

Wed Sep 17 23:32:26 2008
panic(cpu 0 caller 0x001A8CEC): Kernel trap at 0x0019807c, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x6f56a000, CR3: 0x0107d000, CR4: 0x00000660
EAX: 0x6f568000, EBX: 0x00000000, ECX: 0x00003800, EDX: 0x00010000
CR2: 0x6f56a000, EBP: 0x374c78f8, ESI: 0x6f56a000, EDI: 0x7048c000
EFL: 0x00010206, EIP: 0x0019807c, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x374c7648 : 0x12b0fa (0x459234 0x374c767c 0x133243 0x0)
0x374c7698 : 0x1a8cec (0x4627a0 0x19807c 0xe 0x461f50)
0x374c7778 : 0x19eed5 (0x374c7790 0x0 0x374c78f8 0x19807c)
0x374c7788 : 0x19807c (0xe 0x8daa0048 0x10 0x33460010)
0x374c78f8 : 0x2031ba (0x33461940 0x7f14 0x0 0x0)
0x374c7948 : 0x1c8e87 (0x374c7a38 0x40bfe40 0x374c79d8 0x19e6ce)
0x374c79f8 : 0x329961 (0x4252f40 0x374c7a38 0x374c7a48 0x1c763a)
0x374c7a18 : 0x1f46d7 (0x374c7a38 0x0 0x1 0x40bb4c4)
0x374c7a48 : 0x1cd88a (0x33461940 0x487e200 0x0 0x10000)
0x374c7b28 : 0x1ce8a4 (0x77a0000 0x0 0x0 0x8d)
0x374c7b68 : 0x32bb6d (0x4252400 0x487e200 0x0 0x77a0000)
0x374c7be8 : 0x1f4149 (0x374c7c0c 0x374c7cc4 0x10000 0x77a0000)
0x374c7c48 : 0x3bfafe (0x4252400 0x487e200 0x0 0x77a0000)
0x374c7cb8 : 0x1860b4 (0x4252400 0x487e200 0x0 0x77a0000)
0x374c7d08 : 0x186357 (0x42acf50 0x77a0000 0x0 0x10000)
0x374c7d48 : 0x160be3 (0x42acf50 0x77ae000 0x0 0x1000)
Backtrace continues...

BSD process name corresponding to current thread: ifcstart

Mac OS version:
9F33

Kernel version:
Darwin Kernel Version 9.5.0: Wed Sep 3 11:29:43 PDT 2008; root:xnu-1228.7.58~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)

I really hate this mac !!!!!

Sep 17, 2008 4:23 PM in response to Sophia

I'm sure we've talked kernel panics in the past, right? rears its nasty head again? no need to revisit except to say, what's new this time??

Next up: I take it "iDVD contents from Apple" ? Explain.

Disk Utility: don't rely on it. Don't use the version on DVD. Use another disk drive, Ms. "Emergency OS X Only" for doing repairs and has strictly Apple OS and utilities, you know, TechTool and Disk Warrior and gang.

Updating OS X.

Backup. Repair. Wait and read. Check MacFixit and MacIntouch for 3-4 days to wait for feedback (always something to learn). Some people do/will have trouble and I can learn from those, too. Use best update practices.

Only use the combo update. Apple the update after doing backup and repair; and, run the update from your "Emergency" - you can change the target volume to other than the drive you booted from.

Consider cloning OS X and applying the update to your "Test 10.5.5" system volume to insure it works.

I know 3.2GHz is top of the line, bleeding edge, finely tuned, and could be less forgiving of line current coming in (you need a 1500VA UPS at least), also heat and other possible issues. It comes with a higher duty PSU, too.

It isn't behaving, take it in. Intel is always improving their chips. They've managed to reduce power requirement and therefore heat, and safely get 3.4GHz now.

You did do a full clean install 'recently' so you really shouldn't need to do so again. And you should have, right? a backup/clone of your fresh install, so you never have to go through the work again, you can just restore from backup image; and, you have used TimeMachine and SuperDuper to make backup of "/Users" and data as well. So you can restore those.

If AHT gives "pass" or "Okay" and the fans work, and you keep the fans running 900 rpm... weather is still warm and your/our Mac Pro puts out a good deal of heat, so cooling is an issue...

I don't worry about Permission errors, I just run it, BUT, you should NOT run Repair Permissions from the DVD, Apple warns that Leopard you need to use the latest version of Disk Utility, hence, create that "Emergency" system and use that. Also, repair the drive with Disk Warrior, okay? Permissions can always be repaired while booted, it doesn't need to be done from 2nd drive (unless you can't boot of course, in which case you have more serious concerns).

People worry too much about permissions. Needed, do it and forget it and only before/after installing software and updates. It has no magic. Same with resetting PRAM.

Anyway, rerun permissions, and don't use CD/DVD for that anymore, it is a "no-no."

Panics are hardware, usually.

If you are dealing with 10.5.5, read through the last three days of reports on this on MacFixit/Touch - the later is mostly user feedback that is hard to make head or tale, Fixit focuses on troubleshooting fixes and problems aimed at solutions. http://www.macfixit.com

Sep 18, 2008 12:41 PM in response to The hatter

Hello again,
This started yesterday when I downloaded from the Apple website the iDVD Extra Content folder version 1.0. In that software update I also downloaded the Remote Desktop Client Update versiom 3.2.2 and Digital Camera Raw Compatibility Upd Version 2.2. The download went as normal and I restarted the computer as requested. On the reboot it wiped down, this time a third of the screen and froze so I rebooted it again. This happened again. I zapped the PRAM and when I rebooted the entire screen wiped down giving me the usual kernel panic screen.
5 mins later when I screamed and shouted over this happening yet again I booted the mac from it's DVD, the one that came when with the mac. I repaired disk permissions a couple of times where it found a few things and repaired them but I kept getting a different message something about SUID ? then saying that it can't be repaired because it had been modified. I kept getting that every time I checked it. I then booted it up in safe mode and went into the DiskWarrior application and it would repair to a point then I get a message saying *Restart from the DiskWarrior disc and try again, if you report this error, please mention the error code (2903-8902)* I have rebooted the mac since doing these disk permission and the kernel panics have disappeared but when I go to Disk Warrior to repair it keeps stopping before it's completed and coming up with that error code and number.
I stupidly didn't make a disk image of everything when I reinstalled it all as I didn't have a spare drive. The day before all this occurred I updated the mac to 10.5.5

Could there be a problem with the RAM ? It can't find any physical problems with the mac. I'm very baffled. Oh yeh I did get a message last week when I had finished installing something it came up with an "updating Cache" type message but all appeared fine on reboot.
Any thoughts ?
Sophia

Sep 18, 2008 2:35 PM in response to Sophia

Lastly, the "updating Boot Cache" is normal now with Leopard.

#1. You DO have a 2nd bootable hard drive you can use for repairs and emergency? Because that is essential. Especially by now with all this trouble(shooting). You can only run Disk Warrior to repair a disk drive that you aren't booted from, so I assume you do have some kind of 'emergency' drive.

Forget using DVD and CDs.

Install OS X if needed, and update your FW drive, with Apple updates.
Don't use Software Update.
http://www.apple.com/support/downloads/

I use Leopard Cache Cleaner. A new version always comes out either just before an update, or right after.

Delete Caches folders in /Library/ and /System/Library
and the "extensions.mkext" in the last location.

Only run Disk Warrior from hard drive.
Never run Repair Permissions except from same system version as you have or one behind (10.5.4 or 10.5.5).

OWC dropped price to $78 for WD Caviar 640GB. Might want to pick up an SATA drive case with FW when you can, if you don't have a spare/open internal drive bay.

Have you gotten comfortable using SuperDuper? A system partition need only be 40GB for small emergency; and you can create and keep a disk image (sparse disk image .dmg) on any drive for restore. You don't always need to use a full drive, only a small part for booting, and room for a backup image somewhere.

Check http://www.macfixit.com there are tips and reports along with normal troubleshooting, and how to avoid most problems with OS updates. (Personally, I think it shows a lot to be desired and in need of improvement even after years).

Alsoft should be able to tell you what the error means.

Don't keep trying to boot if it panics. Do something different like boot from a SAFE drive. As for zapping PRAM, I can't see how it can affect or change an error on the disk drive from a bad update.

run SmcFanControl and 1000 rpm.
Monitor system temps with Hardware Monitor.

Testing RAM often means removing half and running with that until you otherwise would have had errors. And watching Console log and System Profile (which has easy access to logs).

10.5.5 'broke' OpenOffice 3.0RC1 so I am not updating yet, and running Vista 24/7 which really has been less trouble and stable for two years running.

Nov 7, 2008 1:21 AM in response to Sophia

Hi there,

Had exactly the same problem with my MacPro Quad.

"vm mapunwire: entry is unwired"

Was able to boot up in 'safe-mode' (with holding 'SHIFT').

fsck didn't help.
Repairing disk-permissions didn't help.

Used "applejack" as kindly suggested by 'the hatter' and it worked (so far).

My guess: Deleting the cache files was the solution.

All the best
- smash111 -

Error message on my Mac Pro Quad Core Dual

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