Issues with HP Designjet 110plus, HP Deskjet 9300 & Epson Stylus c63

I recently updated my office and bought an iMac and a MacBook, along with an AirPort Extreme. Since then I've been having issues with the following printers that I've been using for a while:

HP DESIGNJET 110PLUS
HP DESKJET 9300
EPSON STYLUS C63


Basically from time to time the printers either don't want to print or print incomplete stuff, also for some reason I cannot see the Supply Levels from the computer (System Preferences). I tried both with the printers connected to the AirPort Extreme and directly connected to the computer.

After checking some stuff I read that Leopard already comes with the drivers for those printers (so it's not like I have to update drivers; they should be compatible with Leopard).

What could I do to fix these issues?

iMac 20" 2.16 GHz Intel Core 2 Duo, Mac OS X (10.5.2), 1 GB RAM, 250 GB HD, ATI Radeon X1600 128 MB

Posted on Aug 28, 2008 9:15 AM

Reply
2 replies

Aug 28, 2008 2:00 PM in response to Adrian Chen

Adrian,



Apple released an update on all the available HP drivers July 15 2008. I would recommend downloading and installing this so you have the most up-to-date drivers:



http://www.apple.com/support/downloads/hpprinterdriver11.html



After you have done that then go to Preferences, Print and Fax and then click the minus sign for each HP printer you have installed. Once you have removed the HP Printers you need to add them back in with the new drivers. Simply click the plus sign and add your printers back in. This should do the trick.

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Issues with HP Designjet 110plus, HP Deskjet 9300 & Epson Stylus c63

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