Needs iTunes servers for whitelist

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Needs iTunes servers for whitelist

I have a Zyxel router in which I have turned on Access Control which allows me to create a whitelist of websites that are allowed to be visited on a set time schedule. I put apple.com in the whitelist as I want everyone to always be able to reach it, but for some reason iTunes is not able to access the servers that it uses, so I'm thinking it must use servers other than those at apple.com. What should I put in the whitelist for iTunes to work? Either domain name(s) or IP address(es) would be fine.

HP, Windows XP, ZV6000

Posted on Aug 29, 2008 10:17 PM

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Answer 1

Katrina S.

Level 7

24,152 points

Aug 29, 2008 10:22 PM in response to tocono

Do the opposite of this article
http://docs.info.apple.com/article.html?artnum=93098

and allow phobos.apple.com

Maybe allow phobos.apple.com/edgesuite.net, also

http://support.apple.com/kb/TS1583

Message was edited by: Katrina S.

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Answer 2

tocono Author

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Aug 30, 2008 9:01 PM in response to Katrina S.

I'm sorry but that still didn't solve the problem. I have another application that I was having the same type of problem with, and their tech support told me of a couple of domains that I didn't know they were checking - as soon as I put those domains into the whitelist, the application started working correctly. Are there any other domains that iTunes is checking?

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Answer 3

Katrina S.

Level 7

24,152 points

Aug 30, 2008 9:33 PM in response to tocono

Not that I know, maybe try googling for it.

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Answer 4

tocono Author

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Sep 3, 2008 1:39 PM in response to tocono

I did some further investigation on my own through a log on a proxy server computer and found that iTunes seems to be accessing digg.com as well as homepage.mac.com. I put both of these domains into the whitelist along with the edgesuite.net recommendation above, and iTunes seems to be working OK now when access control with whitelisting is turned on. Googling for this information did not turn anything up.

Message was edited by: tocono

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Answer 5

Katrina S.

Level 7

24,152 points

Sep 4, 2008 9:49 AM in response to tocono

Must be something specific to your proxy's setup.
I disallowed digg.com and the iTS still comes up.

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