The Saga of the Ever Clunking Hard Drive

Hello All,

I know by now that some of you must have already seen my posts regarding the clunking hard drives on the 5g 30gb Ipod. I have another installation of the story for those interested.

After getting the original 5g ipod, that I ordered from Apple online, replaced at my local Apple Store, I was quite pleased to find that the replacement had the same problem. A definate and noticible clunk in the hard drive when the ipod is acessing media and is slightly jostled or twisted. Nothing harse in the movement of the ipod, nothing greater than would be expected in normal use.

So I took the replacement back for replacement #2. The guy at the apple store definately said it was a problem, hence he DOA'ed the replacement, and gave me another one, and then asked if that one had to be replaced too, could I please go to the other Apple store in my city (Houston).

Getting home and thinking that this cant possible happen a third time, I hooked up my Ipod, and when it was synching to my itunes, i twisted it around in my hand. As sure as rain, I heard that ever so pleasent clunk. To contain my rage, I had to go to bed.

I called Apple the nest day to inquire about the warranty on the Ipod. I am going to keep this one (replacement #2) and use it, to see if the clunking will go away with use. A long shot, but a try instead of going to get replacement #3.

So everyone that has gotten a 5g ipod, esecially the 30gb one, as soon as u plug it into your computer and the hard drive starts spinning, hold it in your hand and twint your wrist around, back and fourth. Just like turning a door knob, but a little faster. If it clunks, then you to have one of the wonderful (and supposedly rare) magical clunking Ipods.

Apple would like its consumers to think this is an isolated problem, but seriously, lightening dosent strike 3 times in the same place. One that came by mail, and 2 from an apple store, what r the chances that they would all have the same problem if it is supposedly an isolated occurance.

Check your pod and make sure your satisfied.

Posted on Nov 3, 2005 1:59 PM

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16 replies

Jan 3, 2006 7:10 PM in response to Me1Roger

http://www.youtube.com/?v=1TSGmvs3GYs

That's a video I recorded of the "clunking" sound. I noticed that as well when I first got my iPod but I just thought it was an isolated problem and lived with it, especially since it didn't seem to be harmful.

Someone on iLounge Forums complained about the same, and I filmed the above to ask if it was what the other person was getting; yes, it was.

I strongly believe that it's the SMS technology built into the HDD: to test, I filmed a file transfer window while I was coping about 200ish megs of data from the iPod to my desktop. I then did the whole twisty motion to the iPod and sure enough, the filetransfer paused right when I heard the click, and then resumed in short order.

iBook G4 800 MHz Mac OS X (10.4.3)

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The Saga of the Ever Clunking Hard Drive

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