Color problem

Hi there,

I've encounter a color problem with my mac. First I saw it in photoshop when doing some tutorials and using quick time to play tutorial movies and working with included files simultaneously. What should be blue like 0 red 0 green 255 blue is actually violet on my mac. It was strange because I saw a nice blue sky on a quick time tutorial movie and the same sky on file I was working on it was actually violet instead of blue. It was so strange to me then I've started to look for the answer and i appears the when I choose 255 blue and o red and green in photoshop color picker it's violet instead of blue. I thought it was sth wrong with photoshop but when I run color sync utility and choose calculator (generic RGB profile) and put rgb values 0 red 0 green 1 blue its also violet.

Could any one tell me why this is happening and what's going on with my blue ???

Important thing I using Eye One Display 2 for screen calibration

below You can see some screenshots to visualize the problem:
http://www.flickr.com/photos/22924199@N02/2818688737/
http://www.flickr.com/photos/22924199@N02/2819391160/in/photostream/
http://www.flickr.com/photos/22924199@N02/2818660833/in/photostream/
http://www.flickr.com/photos/22924199@N02/2818545097/in/photostream/


I'm not an expert then it comes to color management and hove no idea about color sync utility. I'm just a young photographer, retoucher and designer who wants to have good accurate colors and spend whole his time on creative work not on fighting with some color management problems.

Please help.....

MacBook Pro 17" High Res, Mac OS X (10.5.4), 4 GB RAM, Screen calibrated with Eye One Display 2

Posted on Sep 1, 2008 3:34 PM

Reply
65 replies

Sep 3, 2008 12:12 PM in response to R_Leszczynski

Well actually this problem is nothing new I'm fighting with it for some time but first I thought it was just some problem with one or two photos from DVD tutorial that had some color problems. When sth like a week ago I've started doing new DVD workshop and saw this problem again I've made a little research and found out that it's no a single photo but actually it happens on all blue areas in all pictures open in any color managed application like safari, photoshop or nikon capture nx 2. The same thing is when I open adobe color picker (blue=violet). As I said this strange behavior happens only when using profile created with eye one.

I'll do two things. First try to use Eye One with other laptop (have HP 7300 NX) then I'll reinstall whole system and see what will happen. the worst thing is that if my Eye One is broken I'll have big problems (first don't know anyone who could lend me another eye one for comparison. Next I got my Eye One as a gift form a friend (she brought is from USA - adorama.com) and I live in Poland.

Sep 4, 2008 7:00 AM in response to R_Leszczynski

Thanks for the link, that was an interesting and fun read. Okay, maybe it shouldn't be called "fun". 😉

A lot of links in that thread no longer worked, so it was a bit more difficult to get through, but the main points still came across. Condensed down, this is what I see.

If you look at the 3D profile map about midway through the thread, it shows an sRGB color space overlaid with your created profile. Since your fully saturated blue is way out beyond the same blue of sRGB, a linear plot to white brings your blue across the violet of sRGB. On the surface, it makes sense. However, your monitor can't display two profiles at the same time, so the reference to sRGB doesn't apply.

Such a reference only counts when you're converting from one color space to the next. But even then, it's not that linear. When you convert between profiles, certain points are always lined up to maintain visual color between them as closely as possible. They are:

End Points:

White
Black

Gamut:

Red
Green
Blue
Cyan
Magenta
Yellow

These are the gamut points. Everything else in between, moving from the gamut colors towards white and black is the range. Once the gamut points have been distributed, then the range is calculated in a linear fashion between them. So in the end, blue should still always be blue.

That does depend though on what you're converting to. An RGB to RGB profile should always maintain pretty close color. At least as long as one of them isn't from a really old worn out monitor that has lost most of its clarity. But RGB to CMYK will create all kinds of color shifts in the most saturated colors. Blue in particular.

When you go from a 0,0,255 RGB blue to CMYK, you are doing some major clipping. CMYK can't ever hope to reproduce that color, so it gets as close as it can. First, the cyan will be saturated as much as possible since that's the closest pure color to RGB blue. But solid cyan alone doesn't have enough weight to match the luminance of RGB blue. So what can Photoshop or a printer do to make up the "too bright" color of only cyan? It loads up on the next most saturated hue it has to work with, magenta. Hence, your pure RGB blues turn purple/violet in CMYK. That's all well and good to explain a purple shift, but still doesn't apply to your monitor, which itself has nothing to do with CMYK.

Near the end of the thread, one user had a solution that shouldn't work, as expressed by others there. They copied their created profile to the /System/Library/ColorSync/Profiles/ folder and deleted it from the original location. After restarting, then blue remained blue!!! This makes zero sense since it's still exactly the same file with the same data. Its location shouldn't make a whit of difference, but the poster says it did.

So what the heck, give it a try. Copy your created profile to the /System/Library/ColorSync/Profiles/ folder, delete it from whichever other Profiles folder it's originally in and restart. Can't hurt anything to find out.

Sep 4, 2008 8:41 AM in response to R_Leszczynski

That didn't help. Unfortunately blue is still violet. BTW I fill I'm having a magenta shift on whole display. I saw it earlier but then my brightness value was quite hight and it wasn't so much noticeable. Now after I changed my luminance value to sth about 120 this magenta shift is really noticeable in whites, especially in upper part of LCD cause it somewhere at my eye sights. I've read that when this magenta shift happens on a laptop I should choose native WB during calibration. Indeed the shift is gone maybe even to much and I feel some green in whites but maybe it's just my imagination. Important is that in both cases so 6500 k WB and native WB this blue=violet thing is happening.

As far as I understand this is because my highest blue point after calibration lays somewhere out of sRGB and Adobe RGB profile (important when working in ProPhoto RGB my blue is absolutely fine) and when photoshop or any other color managed application is trying to convert from sRGB or ARGB to my display profile so it could be displayed on the screen it chooses violet instead of blue or is choosing some blue and ad to this blue some portion of red and finally the color appears violet.

Please tell me if my deduction in this subject is clear or maybe it's something els happening (I'd like to understand the process - why the blue color is shifting)

Next why this thing is happening? is it because eye is creating bad profile, or color sync is messing up during this conversion from working color space to what appears on the screen or maybe this color managed apps are doing sth wrong????

Why default LCD profile blues lays in sRGB or Adobe RGB gamut and all profile created with Eye One put this blues out of gamut?

Is there any option to either put this blue in gamut or to do sth so the result of this conversion from sRGB or ARGB to monitor profile would be good blues?

Where exactly this problem lays? Is it that Macbook Pro 17" High Res led lighted LDC is actually bad or maybe Eye One is doing bad profiles for this display or maybe this is some software problem?

Lastly (sorry for rude words) but what the **** can I do with this????

Of course buying additional LCD could fix problem but good LCD is quite expensive and another thing I could buy cheaper 15" Macbook Pro + for example 23" Apple cinema display but I wanted good portable system so I've paid extra for this 17" High Res. I'm really depressed about this whole situation and don't know what to do. Really don't have money for new display and even if I have some there is a long list of stuff I need to buy now (for example 70-200 f/2.8 lens which is a cost of about 1600 $ so sth sbout the same prize as a new display.

Please tell more about why this thing is happening, what could be the main problem and is there an way to solve it without buying new additional LCD???

Sep 4, 2008 10:41 AM in response to R_Leszczynski

That didn't help. Unfortunately blue is still violet.


Not surprising it didn't help since it shouldn't.

Now after I changed my luminance value to sth about 120 this magenta shift is really noticeable in whites, especially in upper part of LCD cause it somewhere at my eye sights.


It's not unusual for your whites and lighter grays to look slightly pink compared to surrounding incandescent lights when your white point is set to 5000K. If it's obviously pink, then something is wrong. 6500K should always appear to be a strong bluish white.

As far as I understand this is because my highest blue point after calibration lays somewhere out of sRGB and Adobe RGB profile (important when working in ProPhoto RGB my blue is absolutely fine)


ProPhoto RGB is a huge color space. So your monitor's most saturated blue is still well inside of that profile. Regardless, blue should still remain blue. My current monitor is a bit short of Adobe RGB in most colors, so to try and simulate your problem, I made ProPhoto RGB my working color space and created this simple color gamut image in Photoshop.

User uploaded file

If my system were to have the same issue as yours, blue should turn violet when I open the file using my monitor profile as the working RGB space in Photoshop. It doesn't. The converted file displays exactly the same as it does with ProPhoto RGB as the working space. ColorSync is doing just what it's supposed to do. It's lining up 0,0,255 of ProPhoto RGB to the same 0,0,255 gamut point of my monitor's profile. Does the same with Adobe RGB, sRGB, or any other RGB space I choose. All conversions work the same.

Next why this thing is happening?


At this point, I don't think it's an issue with the profiles you create, but rather a video problem. On a Macbook Pro, I can't believe that Apple would be using a digital to VGA conversion between the video hardware and the LCD screen. If they were, then it could possibly be problem with the RAMDAC (Random Access Memory Digital to Analog Conversion) chip of the video hardware. It would be assigning the wrong RGB values to the converted data. But this is unlikely. I don't have the specs to prove it, but I'd have to think it's a straight digital to digital signal.

Next could be the video card having problems with the LUT (Look Up Table) being sent to it from your created profile. It could also be the video card's software driver being used by the OS. But then again, it could be the colorimeter. If it's sending bad information back to the software, it would cause the app to create a bad profile.

I'd like to give you more information, but I can only provide suggestions based on what you relate and what I can, or cannot reproduce on my end.

Sep 4, 2008 11:09 AM in response to R_Leszczynski

First of all When it come to WB and tint in bright whites areas it like more into pink then blue. (it was kid of blueish when having Color LCD default profile selected).
I'm trying to understand what You've just written. But how could I check this possibilities to eliminate them and find the problem area? How to check this RAMDAC thing? What going on with this LUT being send from profile to video card and how to check it? Is there any option to change video driver on a Macbook Pro? Finally I could check and will my colorimeter with other computers (my HP 7300nx laptop, my friends Macbook and his desktop PC) BTW I spoke yesterday with a guy from Italy that I've met on RetouchPRO forum. He has Macbook with Apple Cinema Display attached and has Pantone Hue colorimeter. He told me that he has this problem some time ago and then the problem has gone. Unfortunately this gay is really strange and I could took any useful info out of him so I really don't know if this problem stopped because he bought apple display of what or maybe he just get used to this color shift in blue really don't know.

BTW I done the same thing as You did - created a document in ProPhoto RGB with basic color patches and convert in to monitor profile (every thing i ok no color changes. When I convert from ProPhotoRGB to Adobe RGB o sRGB I have a blue shift into violet.

I really don't understand.

If You know how to check this possible issues with RAMDAC LUT and video software driver please let me know. Of course If YOu have some other ideas also please write it down. Finally please tell in if buying additional LCD display (Apple Cinema Display or EIZO) would help??

Sep 4, 2008 11:37 AM in response to R_Leszczynski

First, let me apologize for leading you on a bit of a wild goose chase. I started thinking too deeply about the various possibilities and overlooked something we caught at the beginning of this thread. When I had you change your display profile to a canned one, you responded:

You're right when I've changed profile it's ok.


So that means there's nothing wrong with the video card, it's ability to correctly load a LUT, or the driver. Whether or not it has a RAMDAC is irrelevant.

It all comes back to the profiles created with your colorimeter.

When I convert from ProPhotoRGB to Adobe RGB o sRGB I have a blue shift into violet.


That's actually not correct. That is, it's not the fault of Adobe RGB or sRGB. Assuming you're using your created monitor profile in the Displays panel, that's where the problem is. No matter what you're using as your working RGB color space in Photoshop, the last conversion is always to your monitor profile. So for example, if you have Adobe RGB set as your working RGB space, Photoshop converts the ProPhoto RGB space to Adobe RGB. But that's not the final conversion. The system then has to convert Adobe RGB to your monitor profile, whatever that may be.

So what's happening is you have no problems using a provided profile, but do when you have your created profile set as the Display profile. That means the problem is all in the colorimeter, or the Eye-One Match software.

Try downloading a fresh copy of Eye-One Match from X-Rite's site and install it. If that doesn't fix the problem, then the colorimeter is faulty.

Sep 4, 2008 2:06 PM in response to R_Leszczynski

Actually I've first installed the software form a CD supplied with Eye One colorimeter, run Eye Mutch an check for update, found new version and download it from the web site. It was installed automatically to the same place. One important thing this update did not overwrite app but put another one so there was two versions of Eye Match in Applications/Eye Match folder. Yesterday when trying to do everything I delated this old 3.6.1 app and left only 3.6.2 version app from Eye Match folder. Maybe this software update done sth wrong with Eye Match. It could be one possibility but actually I've tried to use Eye One with other software cold Color Eye Display Pro and the results where the same. So I think it's either colorimeter or there is sth wrong with the way Color Sync reads this profile.

I could do 3 things try Eye One on other Laptops and check the results. Reinstall OSX and either try using old version of Eye Match from CD that comes with Eye One or download directly newest version from x-rite website and use only this new version and check the results (but I don't think it would help cause other software (color eye display pro) also brought profile that made my blues violet. This brings my thought to the point that either this is colorimeter problem (need to try it on other computers) or this is some problem with reading this profiles by my macbook so either video driver or some software problem. Maybe it's a general problem with laptop displays. I'll try it on other laptops and maybe some desktop so I'll see.

if YOu have some other ideas please write them down. I'll post the results of my test on other computers and reinstalled OSX as soon as I'll run them.

Sep 5, 2008 2:12 AM in response to R_Leszczynski

Hi again, Ia have another interesting experiment for You. As we thought it must be sth with this blue part of profile that layes outside of sRGB and Adobe RGB profile.

I've checked profiles in color sync eye one vs sRGB bigger part of blues outside then in Eye One va Adobe RGB so I made an experiment - created a ProPhoto document in photoshop and draw gradient from 210° hue to 260° so nearly all blues. Then I've made a duplicate and convert one to sRGB and other to Adobe RGB. sRGB looks more violet then Adobe RGB probably cause there is more blues in may profile that are outside of sRGB. When it comes to Adobe RGB it's only a small pick so the values closest to 255 blue 0 red 0 green. I think this proves that my problem lays in this blue values outside of sRGB and Adoby RGB color space. Now I must find out why this thing is happening? Why the bluest blue from sRGB or Adobe RGB isn't converting to the bluest blue from my eye one profile? Now it must be going straight line on the edge of sRGB or Adobe RGB and in this place where this edge line crosses with eye one profile lays our violet color. Tell me if I am wrong??

Sep 5, 2008 7:12 AM in response to R_Leszczynski

There are a couple of ways to prove, or disprove your theory.

One would be for you to send me low res copies of your files. Both the original and the converted ones. If the values have actually moved to violet, then I should see the same thing.

What I'm getting at is that there may really be nothing wrong with the conversions. By that I mean the translation from ProPhoto RGB to Adobe RGB or sRGB were actually done correctly. So the file itself really is 0,0,255 where it's supposed to be on the converted files. BUT, your created monitor profile can't display the values correctly and displays 0,0,255 as a violet. Since that's what the monitor is displaying, that's what both Photoshop and the DigitalColor Meter report as the RGB values.

For the following two test, make sure to save each file with the RGB profile embedded that is the working RGB color in Photoshop at the time so Photoshop knows the which color space they were created in. Also, make sure to let Photoshop convert them to to the current working space as you open them.

Test #1. Close Photoshop and change your Displays profile to Generic RGB, ColorMatch RGB, or some other default display profile. Launch Photoshop again and make the working RGB space the same as the monitor profile. Open the images that appeared violet. Are they still violet, or do they now display blue and read 0,0,255?

If they display violet, perform test #2. While still using a generic Displays profile in the System Preferences, create the test image again in ProPhoto RGB. Do the same conversions and note what does, or doesn't happen to the blues. I'm betting they'll remain blue. Save each converted file in its color space. Close Photoshop and change your Displays profile in the System Preferences back to your created profile. Launch Photoshop.

Now do two tests with the files saved while the system monitor profile was a generic choice. Open the files you saved from that state, converting to the current working RGB color space. Close the files and open them again, telling Photoshop to use the embedded profile. If in both cases, blues you know were blue using a generic display profile now show as violet, then you know your created profile is no good.

On a side note, it was a bit humorous to myself to finally figure out what "sth" meant. Your English is overall very good, but I was stuck on that one for a while. The word you're looking for is "its".

Sep 5, 2008 12:34 PM in response to R_Leszczynski

I've done test number one. (set my system profile to generic RGB, open photoshop and set working color space to generic RGB, then I've opened sRGB JGP file with blue sky - the color were fine and 255 blue in color picker was also blue. As soon as I've changed my system profile to the one created with Eye One blue turned violet. BTW I had a mail from x-rite

"Dear Rafal,

please notice that RGB (and CMYK) color spaces are so called „devie dependend” color spaces.
Meaning the appearance of a color looks different in different color spaces or the same color
has different values in different color spaces.

Your profiled monitor makes this differences visible. Your Laptop display, which is not a high end
wide gamut display, doesn’t cover 100% of Adobe RGB so the 100% blue of Adobe cannot be
displayed correct on your laptop"


So in other words "kiss our ***** and buy high end 2000$ or more EIZO display"

Well ok I understand that Macbook Pro display is not an EIZO or some other high end LCD but as far as I know it's a best laptop on market and some professionals use this laptop for their every day work as portable equipment. I even saw s DVd title by Vincent Versace called "Retouching on Laptop" with Macbook Pro on it. I also saw some Photoshop TV podcasts with Scott Kelby and other guys from NAPP and all of them are using Macbooks Pro. So You tell they are not calibrating their screens or maybe they are working with photographs or design projects having their blues ****** up????

I'm really confused and disappointed. So this is the end or maybe You are brighter then x-rite experts??

Sep 5, 2008 1:59 PM in response to R_Leszczynski

Well, we now definitely know the profiles you're creating are bad. The question is why? As I mentioned above, I've calibrated quite a few laptops and never had that kind of shifting. So that makes me think the colorimeter is out of whack. Is it still under warranty?

I can't remember, have you tried this same colorimeter on another monitor of any kind? What were the results there if you did?

Sep 5, 2008 2:25 PM in response to R_Leszczynski

I've just checked My HP (it has also Eye One profile but very old one - I ran calibration on it some time ago but didn't use if for any graphic work so I didn't know if there is a violet shift in blues and indeed there is the same problem.

Ok now it's really important thing I want to ask You. You told me You have the same colorimeter - Eye One Display 2 and that you used it with some laptops yes? Remember what brands they ware, maybe some Macbooks Pro?

If I'll find out my colorimeter in broken I swear I'll kill this guys from X-rite. I'm trying to talk with them for some time and sending them everything what we came up with in here and they are just sending me back some useless comments like they would not read what I've just posted to them.

Sep 5, 2008 3:16 PM in response to R_Leszczynski

Most of the laptops I've calibrated with it have been older PowerPC based laptops. I haven't had anybody come by with an Intel based unit yet.

There's also a possibility that the specific type of video hardware in your laptop is preventing you from getting a proper profile. Run the System Profiler and see what kind of video you have. It's going to either be ATI or NVidia.

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