Is iTunes down?

Question

Level 2

254 points

Is iTunes down?

I've been getting the following "iTunes is not availabe" on both iPhones since last night. Message is displayed when checking for updates. I can access categories no problem, but have not tried to download anything.

iMac, MBP, 1st Gen iPhone 2.0.2, Mac OS X (10.5.4)

Posted on Sep 5, 2008 8:34 AM

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Answer 1

platschi

Level 1

0 points

Sep 5, 2008 9:02 AM in response to Bear Hunter

same problem, no connection to the itunes store (-2096)

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Answer 2

Sep 5, 2008 9:10 AM in response to Bear Hunter

I've noticed this only for the update selection on my iPhone's App center, and yep, it's been 2 days now. There is a thread that suggests rather then updating that particular selection as an iTunes Upgrade, they have chosen to pull that option down entirely. If true, I am frustrated that they never bothered to inform anyone of this in advance. So much for their showing of gratitude for their faithful customers. Even Bill Gates understands that!

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Answer 3

Bear Hunter Author

Level 2

254 points

Sep 5, 2008 9:49 AM in response to skypilota72

thanks for the replies guys. I wonder if it's location specific? I just called my brother in TX and he can connect no problems. It tells him everything is up to date. Both my phones have only been like this since last night.

Anyone else?

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Answer 4

Sep 5, 2008 10:03 AM in response to Bear Hunter

Same thing here in Miami. No connection to the Application upgrades on my iPhone and the same on my Macs. Everything appears to be working except I can't check for upgrades to apps. Weird.

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Answer 5

Erod23

Level 1

0 points

Sep 5, 2008 10:05 AM in response to Phillip Breske

same thing here in salinas CA "Itunes store is temporarily unavailable please try again later"
what's wrong? we need answers Apple.

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Answer 6

Bear Hunter Author

Level 2

254 points

Sep 5, 2008 10:28 AM in response to Erod23

My brother rebooted and can still check for updates. I still can't access the updates section. I'm in VA

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Answer 7

Sep 5, 2008 10:34 AM in response to Bear Hunter

I am unable to connect from the UK neither.

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Answer 8

Sep 5, 2008 10:39 AM in response to Bear Hunter

I am having the same problem for the 2nd day; I am out of Utah.

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Answer 9

tokatta

Level 3

869 points

Sep 5, 2008 10:43 AM in response to Bear Hunter

I was working fine yesterday. Today the iPhone says it can't connect, and iTunes Desktop gives no reply. Click on the update apps link and not even a progress bar on the desktop app.

Again, this is just for checking on updates, although moving through some links in the store i occasionally get a network error.

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Answer 10

Bear Hunter Author

Level 2

254 points

Sep 5, 2008 11:11 AM in response to tokatta

this is really strange. I'm assuming that it is only affecting a select few due to the lack of threads on this matter?

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Answer 11

Sep 5, 2008 11:24 AM in response to Bear Hunter

I think it has something to do with changes made to iTunes Connect yesterday. If you go to the app store in iTunes, then click "All iPhone Applications" you'll see that there have been none approved today, and only 10 approved yesterday. Usually there are around 60 + approved per day.

It seems to me that any app added or updated after the changes were made to iTunes Connect yesterday will cause the 5002 error. So if you try to load a page with one of these apps on it, it'll give this error (eg: try searching "dictaphone")

That's my theory anyway. Apple please fix this! Everyone I've checked with can reproduce this consistiently.

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