Software issue.

Hi - SPORE ISSUE
we are also encourting the same PROBLEM - " exception raised-unhandled page fault on read access. Do you wish to debug? we check Yes and nothing happens. We have a macbook that is brand new. Any fix with SPORE WOULD BE GREATLY APPRECIATED - thanks !!! chris

I managed also to make it work one evening (waoh...). I changed the graphic resolution of the game : everything low and it accepted to let me play 3 hours.

Today, it's worst : I can't even start the game !

Sep 18 13:48:42 cider[124]: * _NSAutoreleaseNoPool(): Object 0x3e5f6070 of class NSCFArray autoreleased with no pool in place - just leaking\nStack: (0x95e3fadf 0x95d4c1f2 0x961291ee 0x96128b81 0x96131921 0x9613ad03 0x96126809 0x96126106 0x3e26a297 0x3e267556 0x3e2674df 0x3e269e4d 0x3e25cc31 0x54427a9d 0x53bc2c52 0x3e02be4c 0x7c38dbc0 0x3e080a9e 0x3e07ccbc 0x3e07ccea 0x908976f5 0x908975b2)
Sep 18 13:48:42 cider[124]: * _NSAutoreleaseNoPool(): Object 0x3e5f41c0 of class __NSFastEnumerationEnumerator autoreleased with no pool in place - just leaking\nStack: (0x95e3fadf 0x95d4c1f2 0x96142eea 0x961f10c9 0x3e26a2d9 0x3e267556 0x3e2674df 0x3e269e4d 0x3e25cc31 0x54427a9d 0x53bc2c52 0x3e02be4c 0x7c38dbc0 0x3e080a9e 0x3e07ccbc 0x3e07ccea 0x908976f5 0x908975b2)
Sep 18 13:48:42 cider[124]: * _NSAutoreleaseNoPool(): Object 0x3e57e040 of class NSCFArray autoreleased with no pool in place - just leaking\nStack: (0x95e3fadf 0x95d4c1f2 0x900e51b8 0x3e26a3f5 0x3e267556 0x3e2674df 0x3e269e4d 0x3e25cc31 0x54427a9d 0x53bc2c52 0x3e02be4c 0x7c38dbc0 0x3e080a9e 0x3e07ccbc 0x3e07ccea 0x908976f5 0x908975b2)
Sep 18 13:48:42 cider[124]: * _NSAutoreleaseNoPool(): Object 0x3e5f1420 of class NSCFSet autoreleased with no pool in place - just leaking\nStack: (0x95e3fadf 0x95d4c1f2 0x961e1747 0x961e14a6 0x3e26a40b 0x3e267556 0x3e2674df 0x3e269e4d 0x3e25cc31 0x54427a9d 0x53bc2c52 0x3e02be4c 0x7c38dbc0 0x3e080a9e 0x3e07ccbc 0x3e07ccea 0x908976f5 0x908975b2)
Sep 18 13:48:42 cider[124]: * _NSAutoreleaseNoPool(): Object 0x3e5d05e0 of class NSCFArray autoreleased with no pool in place - just leaking\nStack: (0x95e3fadf 0x95d4c1f2 0x961291ee 0x96128b81 0x96131921 0x3e269d53 0x3e25cc31 0x54427a9d 0x53bc2c52 0x3e02be4c 0x7c38dbc0 0x3e080a9e 0x3e07ccbc 0x3e07ccea 0x908976f5 0x908975b2)
Sep 18 13:48:36 [0x0-0x18018].com.transgaming.spore[0]: wine: Unhandled exception, starting debugger...

EA answered me... they gave me this link : http://www.afp548.com/article.php?story=MCXRedirector
and told me to change the spore preferences repertory in local. As I am french and just a gamer, not a computer specialist, I didn't understood anything.... So I wait for the human explanation...

They also told me that they are working on the mac problem...

Do you have 'SPORE Preferences' at Users > User > Library > Preferences ?

Yes, I have it.

I had EA support on the phone and they told me about this thing.

I have to write this in the terminal :

-> mkdir -p /tmp/NOM D UTILISATEUR/SPORE
-> rm -rf ~/Bibliothèque/Preferences/SPORE Preferences\ Online\ Preferences/
-> ln -s /tmp/USERNAME/SPORE ~/Bibliothèque/Preferences/SPORE Preferences\ Online\ Preferences/


But he was not so sure so I have to do it with mac support. I mailed them but thet didn't answer yet. So I'm going to try in a agreed shop....

By the way, do you know how we do this "~" on the keyboard ?

Brice.

Fear not, it is not cider, nor your mac that is causing the issue. Spore is just rediculously buggy. The message you receive is the game trying to launch a nonexistant debugger after it crashes.

Everyone else is having the exact same problem...

I tried this and it didn't seem to change anything, but then again there weren't any Spore files or folders with improper permissions according to the log.

There's been a patch for the PC version of the game so hopefully a Mac patch will come along shortly.

I'm able to open up another saved game, but haven't tried starting a new game from the space stage to see how that is affected. I did experience a similar problem when starting a new game from the cell stage and advancing to the creature stage. The error message was very similar, but the address was different.

The only place I've seemed to experience any problems is on the loading screen.

Have had this game since launch and has never worked, getting the same issues as described here. EA support is useless and have requested refund.

Hi
Just so everyone knows - I was on the phone for hours w/EA support. The only thing that was resolved was that there is a problem, AND THE PROBLEM was SPORE CREATURE CREATOR, that was downloaded. To make a long story short. I took SPORE, and the mac book to local Apple store and they fixed it. For free. Something about the Spore game and the Creator Creator "fighting " w/ one another . Whatever.
EA was no help and the guys at the Apple store (Woodfield mall, schaumburg il.,) saved the day!
The Game works now, and I will be supporting Mac products and their Tech's. October 2, 2008

OMG...after putting up with constant crashes that were kinda fixed with the latest update, nowe my only saved game crashes every time I start it up, with the do you want to debug exception crap...I have hundreds of systems, and I am ****** off...I promise never to buy another EA game again...

Hey, do you think you could possibly find out what exactly he did so we can fix our copies too? Thanks for your help and info. 🙂

hi
I'll be going back to the apple store this week. I will be more then happy to ask the mac geeks what they did and then I will have THEM post it to my login/posts for you. That is, if they will do it. But they seem to be very understanding of this problem. Just so you know there were quite a few people in the store complaining about the same problem and if the game(spore) was purchased at the apple store they will replace it, install the new game and make sure that there are no bugs. At least at the install moment. Also, in case you are in a hurry, you might try calling an apple store during off peak hours and they may be able to walk you through it.
best of luck!!!!
chris

I have te same problem. I have played about 80 hours worth. Have a hundred or so solar systems, pretty much all the tools and weapons, $99+ million in the bank, been to the centre of the galaxy, got the staff of life and now I can not start the game any more. The error message I get is returned after I click the 'play' icon on my game. The message is 'Exception Raised' - Unhandled page fault on read access to 0x00000010 at 0x0056fd6a Do you want to debug it?

I have tried multiple time to start the game and get the same error (although a different memory address is returned each time). I have started a new game and that seems to work ok - but I don't want to start from the beginning again - too much time has gone in to this game besides my wife would probably divorce me.

I have looked in the various forums and other Mac users seem to have the same problem - as do many of you here. I have logged a tech support call with EA - but heard nothing!

this only started happening after the most recent system update 10.5.5
it blackscreens at bootup. splash screen, then nothing.

*here are my errors:*

_from the terminal window i launched the app in:_

err:task:GetThreadQueue16 Breaking 16 bit for tid 2
err:module:BUILTIN_LoadModule loaded .so but dll joystick.drv still not found
err:module:BUILTIN_LoadModule loaded .so but dll joystick.drv still not found
err:module:BUILTIN_LoadModule loaded .so but dll joystick.drv still not found
err:module:BUILTIN_LoadModule loaded .so but dll joystick.drv still not found
err:module:BUILTIN32_dlopen failed to load .so lib for builtin nvapi.dll: dlopen(/Applications/SPORE/SPORE.app/Contents/Frameworks/libnvapi.dylib, 2): image not found
err:module:BUILTIN32_dlopen failed to load .so lib for builtin nvapi.dll: dlopen(/Applications/SPORE/SPORE.app/Contents/Frameworks/libnvapi.dylib, 2): image not found



_from the console:_

11/25/08 12:01:56 AM tgUpdate[139] Launching "/Applications/SPORE/SPORE.app/Contents/MacOS/cider" -psn &
11/25/08 12:01:56 AM com.apple.launchd[85] ([0x0-0x16016].com.transgaming.spore[139]) Stray process with PGID equal to this dead job: PID 141 PPID 1 cider
11/25/08 12:01:56 AM com.apple.launchd[85] ([0x0-0x16016].com.transgaming.spore[139]) Exited: Killed



the interesting thing is.... "libnvapi.dylib" does not exist anywhere on my computer. not in the spore application, not anywhere else. i googled for it and found the only reference to it on the web: in this thread. if i cut off the mac relevant parts of the file name, and the "lib" from the front, i get nvapi.. which is a nividia framework. so is one of the frameworks missing? perhaps it was built in to the system under a different version of 10.5, and it was removed or changed under 10.5.5? i hope this can be of help to someone.