crashing quark/no boot cd's/no decompression of sitx files
Hello,
Running Dual 867 PPC G4 MDD w/ OS 10.4.11 w/ regular apple software updates
System is used in graphic arts local network... has been stable for 18 months.
Symptoms began several weeks ago... application Quark 6.1 would crash when opening files.
These were normal files that had been regularly accessed for years.
Other than regular apple software updates nothing new has been added to system, and no changes have been made other than normal permissions repair and disk maintenance routines using Cocktail 3.8.3.
After the crashing started I ran all the normal tests/diagnostics/fix attempts including:
Ran Disk Utility - Repair permissions
Log out user, log back in
Log in as different user
Ran Tech Tools Pro 4.0 - all tests passed except surface scan which I did not run.
Reloaded Quark several times.
Reloaded Suitcase Fusion 12.1.2 (font application) several times
Ran font diagnostics - all clean
Reloaded OS from original disks, then reloaded applications (again)
Tried opening Quark only without Suitcase (to eliminate font conflict)
None of these attempts solved the problem... Quark still crashes... Sometimes when launching, sometimes after opening a couple of files, sometimes after opening up to seven files. However, all other applications on machine seem to be running ok.
I have posted this problem to graphic arts forums and most replies seem to center around font conflicts or Quark preferences. However, the test of opening Quark without Suitcase should have eliminated the font issues, and reloading Quark should have eliminated the preference issues. Files will open fine on all other machines on network running same versions of Quark/Suitcase and using same font database, so it seems unlikely that it is a corrupt font.
Two other things have happened since problem began:
A downloaded .sitx file would not open and decompress, and the CD drive will not mount disks.
Not sure what to make of this.
Would welcome any clues.
Running Dual 867 PPC G4 MDD w/ OS 10.4.11 w/ regular apple software updates
System is used in graphic arts local network... has been stable for 18 months.
Symptoms began several weeks ago... application Quark 6.1 would crash when opening files.
These were normal files that had been regularly accessed for years.
Other than regular apple software updates nothing new has been added to system, and no changes have been made other than normal permissions repair and disk maintenance routines using Cocktail 3.8.3.
After the crashing started I ran all the normal tests/diagnostics/fix attempts including:
Ran Disk Utility - Repair permissions
Log out user, log back in
Log in as different user
Ran Tech Tools Pro 4.0 - all tests passed except surface scan which I did not run.
Reloaded Quark several times.
Reloaded Suitcase Fusion 12.1.2 (font application) several times
Ran font diagnostics - all clean
Reloaded OS from original disks, then reloaded applications (again)
Tried opening Quark only without Suitcase (to eliminate font conflict)
None of these attempts solved the problem... Quark still crashes... Sometimes when launching, sometimes after opening a couple of files, sometimes after opening up to seven files. However, all other applications on machine seem to be running ok.
I have posted this problem to graphic arts forums and most replies seem to center around font conflicts or Quark preferences. However, the test of opening Quark without Suitcase should have eliminated the font issues, and reloading Quark should have eliminated the preference issues. Files will open fine on all other machines on network running same versions of Quark/Suitcase and using same font database, so it seems unlikely that it is a corrupt font.
Two other things have happened since problem began:
A downloaded .sitx file would not open and decompress, and the CD drive will not mount disks.
Not sure what to make of this.
Would welcome any clues.
G3, G4, MacPro