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  • Bloater Level 1 (0 points)
    Thanks for that Icebike. I am a little concerned however, or maybe this is all a coincidence.

    With Itunes 7.7, all was working ok, and has been for some time, after the initial raid error, which is known as an Itunes problem, all fixed.

    Itunes 8 comes along, and along with the BSOD, I now get Raid errors. Call me old fashioned, but a new piece of software, and hardware errors at the same time, no chance. I can't believe that version 8 is any harder on the disks than 7.7. And of course removing Itunes results in no Raid errors, even when benchmarking the drives and generally giving them a hard time.

    I await more fixes as they arrive, and I firmly believe they will.

  • toonz Level 7 (22,360 points)
    iTunes 8 definitely does more disk caching to support all the artwork in grid view, FYI.
  • SithLordDarth Level 1 (95 points)
    Has anybody ever thought that it actually could be Vista that's the problem?
  • Peter Lee Level 1 (10 points)
    No, because Vista wasn't the problem.

    Look, what's with the reflexive Microsoft-bashing? It's as irritating as reflexive Apple-bashing. Sometimes, Microsoft is at fault; sometimes, Apple is at fault. It depends. In this case, the cause of the problem was a buggy USB driver for Apple's mobile devices that got installed automatically with iTunes 8. How do we know? Because the newly revised iTunes 8 includes an updated Apple Mobile Device Support installer that eliminates the BSOD (I can personally verify this). Another way to fix the problem is to install iTunes but also install theold Appler Mobile Device Support file that came with iTunes 7.7. When iTunes 8 was used with the older file, it worked fine, no BSOD. That's how we can know with certainty that it was buggy Apple software that was causing the BSOD.

    Stop trying to shift blame to Microsoft, which in this case is an innocent party. Microsoft wasn't at fault, Apple was. Apple screwed up but Apple also fixed it pretty quickly. Thanks to Apple. End of story.
  • mumana00 Level 1 (0 points)
    After installing Itunes 8 I started experiencing the BSOD under windows Vista, I uninstalled Itunes and the Apple Mobile Device Support downloaded the latest Itunes and installed it again. I still had the BSOD. I tried disconnecting the USB connections from my Cannon Color Printer and HP scanner; still I kept getting the BSOD. Finally I power off my HP USB laser printer and then I was able to connect to my Itouch, I was able to synchronize my Itouch with MS Outlook and synchronize some movies. Somehow there is a conflict between the Itunes and the HP drivers, I assume that Apple should fix this problem as it seems they did not do a thorough testing.
  • icebike Level 3 (740 points)
    I believe you are the first and only person to report that the BSOD persists after installing the new version of version 8 with a HP printer conflict. (Others have reported BSODs without HP printer involvement).

    I recommend you go thru that process again but before you do, delete all copies of the Version 8 installer from your machine.

    I suspect you downloaded the new one, but absentmindedly double clicked the old one to install.

    Either that or your machine could not unload the driver at that particular moment, and had scheduled driver replacement for the next reboot, but the subsequent BSOD wiped out that schedule.

    Delete all old installer versions.
    Uninstall all parts of Itunes, drivers, bonjour, etc
    Download new installer ver version 8. (make sure you get 32bit or 64bit as needed)
    Also install any pending Microsoft upgrades.

    You should be good to go.
  • Robert Stiens Level 1 (20 points)
    I am still getting BSOD with latest version. I uninstalled itunes and the apple mobile app applications. Downloaded the latest version. Everything was working but my HP printer was not connected. After I connected the printer and then connected my iphone, I got the BSOD.
  • Piscopink Level 1 (0 points)
    Same here.

    Uninstalled iTunes 8, restared, downloaded new "fixed" iTunes 8, installed new "fixed" iTunes 8 (yes, I installed the correct new version, thank you), AND IT STILL BLUE SCREEN OF DEATH's when I plug in my iPhone.

    This issue is NOT fixed.
  • omarh93 Level 1 (0 points)
    I also get a BSOD in Vista Ultimate 32bit. I have never had a BSOD on this computer before. It happened after I upgraded to Itunes 8 and only when unplugging my Ipod touch. I noticed that Itunes didn't seem to see my Ipod, so I thought I'd unplug it and then plug it back in....
  • mac_0_9 Level 1 (0 points)
    Yes, this problem is NOT fixed for all. I also attempted the "fix" by uninstalling and d/l the "updated" iTunes install but I am still having the same BSOD result.

    Currently the only way I can sync my iPhone is if I turn my HP Photosmart printer off. I also have a HP Lasar printer connected to my machine but it has no effect if left connected. The BSOD only occurs with the multi-function printer connected. I also checked for driver updates which there were none.

    These problem did not exist with iTunes 7. Apple really needs to let out a release, more than just rolling back to the old driver like they did with the current iTunes d/l. It didn't work for me and most users won't have a clue as to how to fix this issue.

  • icebike Level 3 (740 points)
    Yes, this problem is NOT fixed for all.

    No but it is fixed for 99.44% of everyone who encountered it. So it seems likely that there is something else involved with your particular setup

    Currently the only way I can sync my iPhone is if I turn my HP Photosmart printer off.

    The other option would be for you to roll back to the Apple Mobile Device Support driver that came with Itunes 7.7. (NOT roll back entirely to Itunes 7)
    as explained here:

    In fact if you open up task manager, show processes from all users, sort by name, it will probably appear at the top. Right-click, Properties, Previous Versions, should show the older version still on your machine. You may be able to roll back without even going thru the install process.

    Clearly This is not still broken for everyone. You might have a special case. You could also switch the all-in-one to a parallel port.

    It didn't work for me and most users won't have a clue as to how to fix this issue.

    Most users won't encounter it because it is fixed.
  • Piscopink Level 1 (0 points)
    Most users won't encounter it because it is fixed.

    Not for me. So I'm still really interested in Apple fixing this mess.

    My system was rock solid before iTunes 8.
  • mandatom Level 1 (0 points)
    Mine's not working either. WHY IS THIS FOURM MARKED AS "Solved"???? This problem is NOT fixed, Apple.

    I've read the majority of the posts in this thread, but I haven't noticed anyone say this: I got my iPod to connect to iTunes 8.0 once, and synced some stuff, but it's no longer working. I do have an HP printer, but I don't leave it plugged in so that may be helping me avoid the BSOD issue.

    All I really want to do is add ONE SONG to my iPod. Why is this such a problem??
  • mandatom Level 1 (0 points)
    Okay I tried the uninstall "Apple Mobile Device Support," & iTunes 8, restart, and install the new version of 8, and it does in fact work now. Sorry for the crazy anger in the last post.
  • sepcm91 Level 1 (0 points)
    I will add my voice to the "Not Fixed" group. Did everything in accordance to the instructions, uninstalled, reinstalled the new version of iTunes 8. Plugged in the HP All in One Printer. Plugged in the iPod. Only difference now was that I din't geta BSOD. The computer instead immediately crashed to a re-boot black screen. The problem is definitely not fixed. I have raised a bug report regarding this on Friday.