Previous 1 2 3 4 Next 572 Replies Latest reply: Oct 26, 2008 8:46 AM by Brett L Go to original post
  • flur Level 1 (0 points)
    I've seen this on EDGE, 3G, and Wi-fi. All of the above.
  • Matt Werline Level 1 (0 points)
    Yes on all of the above.. Does not matter how I'm connected.. Same issue..

    Turing off push does not help, the problem persists..

    Had no issues prior to installing 2.1..
  • Tamara Level 6 (13,730 points)
    I've only tried Edge & Wifi and it doesn't seem to matter whether it's push or fetch.
  • bernieh Level 1 (0 points)
    Same issue for me as well. After "upgrade", my phone will not fetch. I've tried all suggested solutions in the thread, save restoring the phone. I've also tried both Edge & Wifi and it doesn't matter whether it's push or fetch.

    I use a POP3 email. All worked fine before 2.1.
  • Benjamin Frain Level 2 (255 points)
    Definitely not just POP email accounts that are affected.

    I have two IMAP accounts that fetched perfectly every 30 minutes prior to 2.1. Now I have to manually fetch to bring down mail.

    Roll on 2.1.1!
  • lssjaxfl Level 1 (0 points)
    all of below sounds similar to issues i'm having since the 2.1 update. apple keeps telling me the problems are because i have comcast as my email server, but after three trips to apple genius bar, i have figured out how to get the phone to get email, but it entails jumping through a bunch of hoops (which is ridiculous). for me, going into sent & then into inbox will get the phone to try to connect, although i then sometimes have the "connecting" forever problem described by someone else below. Turning the phone off & on has worked every time. i can also send an email, which then seems to alert the phone to connect & fetch the mail. i don't think this is anyone's problem but apples' (and mine!)
  • Fluffy_bunnies Level 1 (0 points)
    I'm having the same problems. Phone won't fetch gmail now that I am running 2.1
    I made no other changes to the phone or any settings ( I have checked the settings and they are all still correct ) but the phone will not fetch mail.

    When I open the mail app it will happily go off and fetch mail manually but sadly it no longer seems to background fetch. Tthis is backed up by the fact that all of the mails will have timestamps which are way older than the time period set in my fetch settings ( 15 mins )

    Very painful as I was running without any problems before the upgrade. Keen for a fix pronto
  • cocktail5555 Level 1 (50 points)
    same thing....since 2.0, mail app just wont work like it is supposed to. IMAP, POP, anything just wont fetch like its should. The one thing i use most on my phone hasnt worked in months. I will get random emails here and there and then some that are sitting right in front of me on the computer and the iphone wont see them or just wont connect. Horrible.
  • Matt Werline Level 1 (0 points)
    A quick update.. Made a discovery a little bit ago which adds credence to the theory that this is related to the changes made in 2.1 to improve battery life.. Automatic Fetch simply does not work for me at all when on battery.. HOWEVER, with NO changes to my settings.. When I plug my phone into my charger, all of a sudden it starts fetching again.. Take it off the charger, it stops.. It is very repeatable for me.. Anyone else see the same thing? Did several tests with the phone on and off the charger.. And every time the results where the same.. No email alerts when on battery, Email alerts when plugged in.. Can we say BUG?
  • cocktail5555 Level 1 (50 points)
    i think that is just coincidence.....mine is plugged in over night and i get constant emails and i still wake up with nothing but go downstairs to the two macs and pc and there they are.
  • Fluffy_bunnies Level 1 (0 points)
    Getting really really annoyed with it now, especially seeing as it was operating error free and quite happily before 2.1

    How quickly do you think Apple can fix this if it is a problem with 2.1 ? Days, weeks, or months ?
  • Fluffy_bunnies Level 1 (0 points)
    Plugged mine into the wall and it did it's autonomous first background fetch since moving to 2.1 ( won't fetch while on battery )

    Maybe this is a battery feature !? If it is then I will be very very unhappy. I rate regular email polling as one of the highest priorities on my iPhone. I would rather charge it every night than save some battery life and have unreliable email
  • frunkis54 Level 1 (100 points)
    i've noticed mine not pick up email for awhile. so what i do to fix it is with mail open i hold down the home button till mail closes(not just press home). when i open mail back up it will ussually pick up new mail.
  • Matt Werline Level 1 (0 points)
    Yep, agreed this is a big issue in my book.. I can't have my phone plugged in all day, just to get alerts for new mail.. Kind of defeats the whole "mobile" part of mobile phone.. I have confirmed, that at least in my case, the background fetch only happens when I have my phone plugged in.. I am none too pleased, Apple needs to come out with a fix fast.. Like sometime today! This a core function for a lot of people.
  • Morten Elley Level 1 (5 points)
    2.1 deleted my exchange account and I cant reinstall it now, it just wont fetch. This is a major issue for me as it is for many other users as well apparently, so maybe Apple could fix it a bit quick?
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