Previous 1 16 17 18 19 20 Next 572 Replies Latest reply: Oct 26, 2008 8:46 AM by Brett L Go to original post
  • sbhnet Level 1 (0 points)
    I spoke too soon. Yes, I had the same symptoms

    Auto mail fetch/push with:
    Phone suspended/asleep AND
    NOT using WiFi AND
    Not plugged into PC or power AND
    Using 2.1

    It ran for 12 hours today and everything worked fine. Then all of a sudden, it just stopped. When I went into mail and selected an account the little bar chasing itself in a circle kept on going and just said Connecting...

    I powered the phone off and back on (as instructed by the Apple support tech yesterday) and my email is now flowing in. For how long is anybody's guess.
  • David Doukidis Level 1 (135 points)
    This has started happening to me in the last 2-3 days. Was working fine before then.

    IMAP Gmail here
  • HUMACAO Level 1 (0 points)
    You know honestly I have had this problem with the first iPhone. Apple is really not coming out with push, its a fetch to me. I mean I wake up in the morning everyday with no emails, then when I fetch I have like 20. I can be driving full 3g I fetch for emails, it takes like 5 min, to get my emails, and lets not talk about actually being able to read them.

    Also has anybody really thought since any of these updates that we had a push device, and I really only have 2 email accounts both yahoo. I mean I have faith this will be fixed, but I was actually thinking of buying the Bold for just data, and having my iPhone also... What to do........
  • Sandrin Level 1 (0 points)
    Hello everybody.
    I've been following this thread for the past few days. I have exactly the same problems as you do, but having an Ipod Touch with software version 2.1. Just to let you know the issue can't be related to the SIM card. (It is not only iPhone related).
    My ipod Touch fails to push/fetch email in the same conditions as discussed above:

    ipod suspended/asleep AND
    NOT using WiFi AND
    ipod is not plugged into computer or AC supply AND
    Have tried over the course of several hours AND
    Using firmware 2.1

    Just 2 more notes:

    1. The keyword in this behavior is inconsistency. Yesterday my device beeped (new email sound) after several hours of sleep and received email, but I suspect on the fetch schedule (hourly), and not because of email push. Test emails within 5 minutes (ipod asleep) on mobile me, gmail and yahoo mail: none arrived after an hour. Generally, as soon as I wake my ipod (in about 30 sec-1 min) new mail arrives, even if I don't open the email application. Sometimes, I have to check mail manually to see new mail arriving.

    2. I suspect the issue is a bit older than the release of 2.1 update, but I really don't think this problem began with 2.0, but a few days later.

    Looking forward to see this problem gone ASAP.

    Thank you

  • rocketdoc2007 Level 1 (0 points)
    Just consider me another unhappy customer who has an original Edge iPhone that worked fine with 1.4 and isn't getting 2.1 to help.

    Prior to updating to 2.1, I deleted all email accounts and reset the network. I then updated, reset the network again, and re-entered my email accounts. I'm an ATT customer so I have special "push" privileges. I don't run an Exchange Server. I do have 4 other accounts which are POP.

    For about 3 days it looks like everything is fine, but I am now back to the "spinning wheel of death" (the only perpetual motion in the universe).

    Apple surely knows about these issues since they routinely purge these boards of comments deemed inappropriate.

    I think I have a solution to my problem, however: The first Android comes off the line tomorrow. I've already held up my engineers in my company from getting iPhones. We are going to try the Android with one -- and if that works better, then Apple will have some serious competition on their hand.
  • rocketdoc2007 Level 1 (0 points)
    By the way, an easy temporary fix should be to allow Edge iPhone customers to roll back to 1.4 if they wish. Apple prevents us from doing this.


    (I believe because it would cut into their revenue from the Apps Store... but even MSFT allows you to roll back!)
  • Daniel Seiler Level 2 (260 points)
    Same here. I do not get push e-mails very often. Sometimes it seems to work for some hours. But then, i don't get new mails unless i open up mail on my iphone.
    I have an iPhone 3G, 8GB, Carrier: Swisscom, Country: Switzerland.
  • RaZcaL inSIDe Level 1 (0 points)
    Exactly same problem here. I have been wondering for two days and this morning I was planning to open a discussion about it. Seems, I was not crazy!

    When plugged in wall it works to fetch emails every 15 minutes (GMail) but the Push for my Yahoo account does not work. When running on battery, nothing gets fetched until I open the Mail application. Plus it tends to be stuck to fetchin email... both Wifi and 3G.

    I have documented this with steps on my blog.
  • Doc Erick Level 1 (0 points)
    i have the same problem! i never had problems fetching my email on the previous software. i wish apple fixes this soon
  • MQT Level 1 (0 points)
    definitely, I get the same problem.

    I have multiple email accounts set up on my phone. When I manually check, it'll sometimes sound off with a notification that you have new mail and sometimes it doesn't. For some reason it doesn't work very well with multiple accounts. I deleted all but one account and after manually checking for new mail, it'll consistently sound off a notification fine.

    As for the push, that doesn't work /shrug

    I feel like I'm owning a windows products with all these updates to fix stuff they should have gotten it figured out already...

    Anyone seen that commercial saying they spent billions of dollars on research to create the iphone, etc? Well, they needed to spend more I think.
  • Samsara08 Level 1 (0 points)
    Yep, i get the same problems. Unless the iPhone is awake, it fails to check for mail every 15 mins when it should.

    I use two regular POP mail accounts, & they both suffer the same.

    iPhone OS 2.1
  • IanB Level 4 (1,370 points)

    Is it possible that people experiencing these POP retrieval issues have multiple clients trying to get the mail at the same time e.g. desktop and iPhone?

    When one mail client is downloading the mailbox, I believe it is locked to all others.

    I used to have a problem where I had OS X Mail configured to get POP mail quite frequently. The iPod Touch used to lock out the mailbox and OS X Mail eventually interpreted this as an authentication problem popping up the annoying dialog to re-enter a password.

    The iPod Touch seemed to deal with it more elegantly and just kept retrying.

    I never experienced the same issue with IMAP accounts but maybe this is of help to some of you.
  • Liquid Stereo Level 1 (0 points)
    Unsurprisingly, my battery life is now great.
    I say unsurprisingly because the iFone is now not doing a damned thing.
  • RaZcaL inSIDe Level 1 (0 points)
    This is the new fix Jobs implemented in 2.1 to fix the battery life :P
  • MitchIves Level 1 (0 points)
    Yes, major problems, and I have a 1G. I get mail sometimes, but not on a regular basis. Closing and opening Mail doesn't do it. I frequently have to power down the phone and then power back up to get my email off of a POP account.

    Definitely needs to be expedited...
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