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HeavySausage Author

Level 1

0 points

Iphone 3G Randomly pauses music

I just bought a black 16 gig 3G iPhone to replaced my original 8 gig iPhone that worked flawlessly.

So after I copied my backup files, and did a sync I started to have my music pause during playback in my car. At first I thought my mp3's were bad. But I cleared the phone of all songs and it started happening again.

Hmm. I search the internet and see others are having the same problem. Some people say that replacing the phone with a new one fixes it.

Well I bring it in, and the Genius says that I should try a full restore. So I do a full restore and it still pauses songs randomly during playback.

I bring the phone back and they give me a replacement phone.

Go home put everything on the new phone and I still have this problem. So I decide I should test the lineout of the iphone to another device other than my car. I then hook it up to some bose speakers that I have. ****. Still pausing the iPhone at random.

I try multiple cables bought from the apple store. Still happening. So I then go back into the Apple store for the 3rd Iphone replacement.

Sure enough, it is still randomly pausing songs. So I restore the phone again, and this time I don't back up using anything from my existing iPhones. I only sync songs over, and manually load applications back on.

Well that didn't do anything at all. So here I am with a iPhone that Randomly pauses my music. So while I drive I have to look down, unlock, and resume playback. Sometimes 5 times in 30 seconds. It is very annoying.

The music files are not corrupt, and they play back fine on my original iPhone which is a non 3G. One of the supervising mac genius people became very rude to me knowing that this is the third time I have replaced a brand new phone.

So does anyone know why this is happening? Are all 3G's faulty? Is this new 3G iPhone outputjack bad on all models? Why does everyone at the apple store play dumb like this is all new to them?

One thing I notice is that if i have no music playing, but the iPhones plugged into the stereo, I can hear a random burst of noise coming from the output of the iphone. I am thinking that has something to do with the pausing. But why would I have this happen on 3 different phones, on multiple devices, with all kinds of different stereo headphone cables?

Please help

Thanks

MBP 17inch Core Dou 2, Mac OS X (10.5)

Posted on Sep 13, 2008 9:32 PM

36 replies

May 20, 2009 9:11 PM in response to escape202

I haven't had a problem with the new iPhone. I think the old one got whacked out by something and never recovered. Bad part? I don't know. But if it starts happening again I'm returning it. These phones are to expensive for me to have to deal with it. I can't wait for the 3.0 update so I can get my stereo bluetooth headphones.

Jul 12, 2009 3:23 PM in response to HeavySausage

Just got a refurbished 8 gig iPhone 3G last week, upgraded the firmware to 3.0, worked fine for a day or so but today it started doing the random play/pause thing.

Tried the usual steps of restarting, force quitting the ipod app, resetting to default settings etc. but nothing helped.

From the start I had been using Shure in ear headphones, so after reading the posts here I unwrapped the apple hedadphones that came with the iPhone and plugged those in, and the problem disappeared.

I'm not sure what to do next, I might try to get the Shure volume adapter and see if that works, and/or take the iPhone back and see if I have better luck with another one. If nothing else works I will have to try another brand of 3rd party earphone, like Etymotic.

I don't like having to spend my way out of this problem, since Apple claims the iPhone works 3rd party headphones.

-Sigh-

emmyshay

Level 1

0 points

Jul 20, 2009 1:30 PM in response to Eric Strausser

Did you bring the phone to an apple store and they replaced it? I've been having this problem for a while - videos and music pause randomly. Not sure if I should bring it to the store.

Aug 21, 2009 7:35 AM in response to HeavySausage

I had this problem with a 3G, took it to the apple store. They replaced it and the problem still remained. I had updated to 3.0, restored, everything!! I use my iPhone in the car via a headphone lead, this is a very annoying problem!!

However I have FIXED it :-))

The volume limit option with settings>general>ipod I have set to about 1/4cm below the max and locked it with a passcode. My phone has not paused at all for hours of playback, from doing it every 2-3 mins! I still have the max limit on the ipod screen itself.

Try this guys, let me know if I should be pleased with myself!! lol

Sep 7, 2009 5:37 PM in response to will130787

You are a genius, this problem has been driving me crazy and made the iphone virtually useless for watching videos, etc., but your fix seems to have worked! Thanks!!! Why apple hasn't done anything about this is beyond me since watching video is such a huge part of the phone. Thanks again!

Sep 9, 2009 6:55 AM in response to will130787

OK, I think *THIS FIXED IT*

Yesterday, I changed the Max volume setting to be about 1/2 cm away from the max, and locked it with a code. I did this while playing a podcast (which had done the random pause thing about 10 times in 15 minutes). After making this change, I've had NO issues so far (played about another hour of the podcast yesterday). I'm letting my iPhone 3G run through my library today, in the background, just to see if this solves the issue.

Oh, and for the record, I've never had this issue with the 3-wire Apple-supplied iPhone headsets (the one with the in-line mic), but I HAVE had this issue with essentially any other headset I use, including my iPhone Nano headsets as well as a headphone to RCA jack adapter. For my test today, I'm using the headphone to RCA adapter to play into a desktop radio all day.

I'll let you know if this fails to work, but so far, so good !

Iphone 3G Randomly pauses music