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Level 1

64 points

iTunes Freezing after 10.5.5 update.

After running the OS X software update seeded today, iTunes is freezing whenever I am on the iTunes store. I cannot force quit and I also lose control of the mouse after a couple of minutes. I have to force a restart by holding the power button down for several seconds. It has happened 4 times and now I am afraid of going to the online store. Anyone experiencing this problem? I am using iTunes 8.0 BTW. This is the first time I have had to force restart my computer or had iTunes freeze on me.

How do I fix this?

<Edited by Moderator>

iMac Aluminum, Mac OS X (10.5.4)

Posted on Sep 15, 2008 5:19 PM

271 replies

Dec 15, 2008 11:06 AM in response to JonK..

No, the 10.5.6 upgrade does not solve the problem. Prepare to be disappointed....

Dec 15, 2008 11:17 AM in response to jstrevino

I have just installed 10.5.6 update, and have iTunes 8.0.2 - no freezes so far.

Best of luck everyone.

Dec 15, 2008 11:18 AM in response to MightyMac

At the risk of opening myself up for flames, I installed the update and haven't had any freezing since.

Dec 15, 2008 11:19 AM in response to laundry bleach

Start playing some music, surf the store, and download some podcasts. It will probably happen.

Dec 15, 2008 3:54 PM in response to MightyMac

so far so good. even purchased the new dark knight movie.

no freezes. the update does say that it has:

Includes graphics improvements for iChat, Cover Flow, Aperture, and iTunes.
Includes fixes for possible graphics distortion issues with certain ATI graphics cards.

maybe maybe...*fingers still crossed*

JonK..

Level 2

234 points

Dec 15, 2008 6:18 PM in response to Tony Carreon

no freezes after half a day....

looks promising... we'll see after tomorrow.

Dec 15, 2008 7:23 PM in response to JonK..

downloaded the 10.5.6 update...went to iTunes store...and...used coverflow...no freeze! 🙂

time will tell if this is the fix! hey, it's the season for miracles, right? 🙂

Dec 15, 2008 8:51 PM in response to MightyMac

iTunes is working well on 10.5.6 for me as well. No lock-ups, freezes, etc.

Wade H.

Level 1

0 points

Dec 15, 2008 10:15 PM in response to no_barcode

OS X 10.5.6 + iTunes 8.0.2... let's see if the problem is fixed! I'm 12 minutes into browsing the store and it's still going. This might be a nice early-Christmas present!

JonK..

Level 2

234 points

Dec 16, 2008 5:00 AM in response to Wade H.

this morning, still no freezes... I think they got it. I (and a similar following) also had a problem with Mail where the new mail sound would not sound about 50% of the time, and that looks fixed too now...

this appears to be a very worthwhile upgrade.... (just wish they could have eased the tension with a note that they were working on these)

the release notes really have nothing at all about these two bugs even.. it is just torture with the not knowing...

MightyMac Author

Level 1

64 points

Dec 16, 2008 9:23 AM in response to MightyMac

I have had no freezing with scrolling in the iTunes store(movies,podcasts, and other coverflow images) since the update. I hope that this keeps up and that the issue has indeed been resolved. I will continue to test this and report back if there is any change. As a side note, I verified and repaired disk permissions after the update was installed. Fingers remain crossed!

Dec 16, 2008 1:35 PM in response to MightyMac

still freezing after update to 10.5.6 with itunes 8.0.2!!! A nightmare!

Dec 16, 2008 2:00 PM in response to MightyMac

i updated to 10.5.6 this morning. as my main issue is not with iTunes, but with OS X itself, i am hoping for nothing short of stability with this latest update.

i am saddened to hear that there still appears to be an issue for most of you iMac users...i cannot reckon what it is that is "wrecking" your user experience in iTunes...but i wish you all luck and for your issue(s) to be fixed sooner rather than later!

keep y'all posted if i experience any weirdness with the newest update! 🙂

Dec 16, 2008 4:45 PM in response to JonK..

hate to burst your (our) bubble, but got this link from the Mac user group I belong to...it's about hundreds of problems already being reported for 10.5.6 😟

http://www.informationweek.com/news/hardware/mac/showArticle.jhtml?articleID=212 500729

this kind of stuff really makes Apple look bad...and that's sad after the good rep they had (among many, if not all) for so long 😟

Dec 16, 2008 10:27 PM in response to saphir2904

Weird, I installed it on my macpro and my macbookpro, so far no issues with iTunes. Which macpro do you have? Mine is also a dual 2.66 model.

iTunes Freezing after 10.5.5 update.