Windows XP not recognizing the iphone still camera

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Level 1

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Windows XP not recognizing the iphone still camera

I have been using successfully iphone (2G) with itunes and photoshop. For last 1 week when i updated the itunes to 8 and iphone to 2.0.2, windows does not recognize the digital still camera. Hence photoshop and picassa can't detect iphone and i can't sync photos from iphone to photoshop and vice versa.
It is working perfectly fine on other PCs. I know that there is something wrong with my windows or iphone drives but can't figure out what.
Itunes is able to detect the iphone and can sync seamlessly. Can anyone help whats going wrong.

Windows XP

Posted on Sep 17, 2008 9:05 AM

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Answer 1

Damon M.

Level 4

3,705 points

Sep 17, 2008 11:00 AM in response to hss24

One thing that might help.

When the iphone is connected to the computer, click on start.
Then right click on My Computer and choose Manage.
In the computer management window, click device manager on the left hand side.
The to right, look to see if there are any items with exclimation marks or red x.
If one is the iphone or under imaging devices, try reloading the driver or delete is.
If you delete it, disconnect the iphone and reconnect.

Hope this helps.

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Answer 2

hss24 Author

Level 1

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Sep 18, 2008 9:37 AM in response to Damon M.

When i checked the device manager, there is no red exclamation mark. I can't see any red exclamation marks. What else can go wrong

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Answer 3

Sep 18, 2008 9:51 AM in response to hss24

In Device Manager can you see your iPhone? It should be labeled Portable Devices...Apple iPhone. And like your previous advice here it should not have and red or yellow question or exclamation marks.

If you can see it, but it is not showing up in My Computer as a portable drive then right click on the Apple iPhone entry and "untinstall" it.

This is not as bad as it sounds and will allow Windows to "see" your iPhone and install the proper driver.

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Answer 4

hss24 Author

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Sep 19, 2008 6:23 AM in response to Doctor Pangloss

I can't see portable devices under device manager... and i definately cant see iphone there.

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Answer 5

juliohm

Level 1

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Oct 5, 2008 5:45 PM in response to hss24

Hi all,

I have the exact same issue on my WinXP.

Check out what shows up on my Device Manager
http://picasaweb.google.com/juliohm/Temp#5253832068636816146

For some reason, iPhone's digital drivers simply won't install. I've tried to get it fixed in many different ways.

Hoping anyone finds a fix for this.

Cheers!

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Answer 6

hy-bye

Level 1

0 points

Oct 6, 2008 1:49 AM in response to hss24

Check in USB-Controller and delete the Apple-controller.

Just worked for me.

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