9192 Views 6 Replies Latest reply: Oct 6, 2008 1:49 AM by hy-bye
One thing that might help.
When the iphone is connected to the computer, click on start.
Then right click on My Computer and choose Manage.
In the computer management window, click device manager on the left hand side.
The to right, look to see if there are any items with exclimation marks or red x.
If one is the iphone or under imaging devices, try reloading the driver or delete is.
If you delete it, disconnect the iphone and reconnect.
Hope this helps.
In Device Manager can you see your iPhone? It should be labeled Portable Devices...Apple iPhone. And like your previous advice here it should not have and red or yellow question or exclamation marks.
If you can see it, but it is not showing up in My Computer as a portable drive then right click on the Apple iPhone entry and "untinstall" it.
This is not as bad as it sounds and will allow Windows to "see" your iPhone and install the proper driver.
I have the exact same issue on my WinXP.
Check out what shows up on my Device Manager
For some reason, iPhone's digital drivers simply won't install. I've tried to get it fixed in many different ways.
Hoping anyone finds a fix for this.