iPhone 3G - Quality question.

Well, 2008.09.10 I've bought my first apple product - iPhone 3G 16Gb. I was relly happy with it, but a few days ago when I've inspect my phone I saw that there is a small space on left side - so that the "screen glass" wasn't perfectly matched with metal frame :((. It's perfectly seen at night / or in the dark room... I'm really worried that for example if it's raining some whater can fall there and it can damage the phone...same goes to dirt...

My phone was bought in Hungary, where I'm currently leaving. When I came to T-mobile office they've told me that they won't change it and that the maximum thing that can be done - to bring the phone and send it to apple, but they don't know and don't care what will be the result. Also I've to wait minimum for 15 days for any answer/result.

Am I the only one who met such problem? And can anyone suggest me what should I do in my case...

Photos of my iPhone (sry for poor quality, but don't have any good camera now 🙂 )

http://img87.imageshack.us/my.php?image=iphone1pp1.jpg
http://img87.imageshack.us/my.php?image=iphone2xf8.jpg



p.s. BTW I'm really wondering about my customer rights.... :/

Windows XP

Posted on Sep 18, 2008 11:53 AM

Reply
18 replies

Oct 1, 2008 3:30 PM in response to kaminokage

I returned one last week for light leakage on the left side. They promptly replaced with a white box, and serial number is a 5K, which means refurb, refurb. in white box, or new in white box. Serial number checker notes factory 5K is a China factory.

Anyway, my new one has light leakage , but just at the volume button area, and is the best replacement I have received, so its a keeper.

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iPhone 3G - Quality question.

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