Help with getting my HP PSC 1210 ALL-IN-ONE to Scan. Print works great!

Question

Help with getting my HP PSC 1210 ALL-IN-ONE to Scan. Print works great!

Hi I have an HP PSC 1210 All in One and a macbook with leopard. It prints great with no trouble. But the only driver that will get it to scan is VueScan. I very rarely use my scanner and even then only for personal use so before the VueScan watermarks weren't a problem. However, I need to use my scanner for some professional reasons tonight and can't have the watermarks. I realize I could pay the $39 it costs for the full version of VueScan but I don't believe that I should have to pay in order to use hardware that should just work to begin with especially just for two scans! I've tried installing HP's drivers all day...it says its installed and then when I open the HP Device Selector my printer doesn't show up on the list or it says this device isn't equipped for scanning.
Can anyone please help me out? I'm getting really frustrated.
Thanks!

Macbook, Mac OS X (10.5.5)

Posted on Sep 22, 2008 4:43 PM

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Answer 1

greg sahli

Level 7

25,508 points

Sep 22, 2008 5:26 PM in response to PrincessKara23

This is what HP has to say:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01234231&lc=en&dlc=en&cc=us &lang=en&os=219&product=90764

Says the driver needed to be installed while using 10.4, and then upgrade to Leopard would transfer the driver over....
To me this means the driver works, but the installer doesn't, on Leopard.

I don't have experience with this, maybe someone else will chime in.

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Answer 2

Sep 22, 2008 6:46 PM in response to greg sahli

Thanks.
Yeah the actual program works and installs fine but then I open it and it says Scanner Not Initialized (Scanner not found) and won't let me scan. But I know that its kind of BS bc my all in one is definitely connected and definitely on and the computer must be recognizing it since it prints without any problem. And it scans fine if I use VueScan (but again I need these w/o the watermarks and can't afford VueScan and shouldn't have to buy it to begin with!) so I know that it's working! It's just a matter of getting it to understand that it works I guess.
I have no idea where my leopard cd is and even if I did the idea of uninstalling leopard, then updating the driver, and then reinstalling leopard isn't very appealing.
Is there anything like VueScan that I can download for free and just use and not have to worry about watermarks?
Thanks.

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Answer 3

greg sahli

Level 7

25,508 points

Sep 22, 2008 8:30 PM in response to PrincessKara23

It's complicated to setup and I don't use it, but check out TWAIN-SANE:
http://www.ellert.se/twain-sane/

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Answer 4

Sep 23, 2008 1:09 PM in response to greg sahli

Thanks! I'll try that.

HP emailed me back to essentially say Sorry it won't work and we aren't making a driver for it. Why don't you purchase a new HP scanner that will work instead?
Um. Not cool HP.
😟

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Answer 5

Sep 23, 2008 1:17 PM in response to PrincessKara23

I tried Twain and it downloaded great and then said it couldn't be installed on my computer.
I'm so frustrated I could cry. And I really needed to do this for my internship.
Maybe my public library has a scanner and I could just email the images to myself. Or maybe Staples has one at their Copy/Fax center.
It's so irritating because I have a lot of HP products and am a pretty loyal customer for them and they just kind of screwed me over.

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Answer 6

_Agnus_

Level 1

8 points

Sep 23, 2008 1:46 PM in response to PrincessKara23

I was about to post a question about not being able to scan with an HP psc 1317 all-in-one, but from what I gather, HP told PrincessKara23 that they don't and won't have a driver for scanning. Did I understand correctly? :S

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Answer 7

Oct 3, 2008 8:48 AM in response to PrincessKara23

http://dratulgarg.com/2008/07/10/hp-psc-1210/

Don't throw out your scanner, this will allow you to use your HP PSC 1210 All-In-One Scanner with your mac running Leopard. HP should be shamed for making us jump through these hoops. As if they don't charge us enough for ink refills...

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