Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mysterious line of pixels

(New to Discussions)

Problem- I'm getting these weird lines appearing on both the Macbook Pro LCD and my external LCD. It happens completely random and no crashing of apps occurs. It shows up on the desktop, Safari, FCP, and almost all other apps. It's not that big of a deal and sometimes you can move a Finder window over it to make it disappear. But it is bothering me when doing some editing and web design. I have captured a screenshot of it occurring in Safari.

http://www.sethmccollum.info/Picture_1.png

Macbook Pro-Intel Core Duo, Mac OS X (10.5.5)

Posted on Sep 24, 2008 3:00 PM

Reply
58 replies

Oct 23, 2008 8:32 PM in response to rwessels

Thank you, thank you, thank you. 2 nights in a row I've been using smcFanControl and my MBP has been running like a dream.

It still gets pretty hot (but I understand that's normal for this model), but the fans appear to actually be doing their job now. No overheating, no mysterious lines of pixels, no turbo-sounding fan noise, and no freezing up.

I hope more people with this problem read this post and install smcFanControl.

Thanks again!!!

Nov 10, 2008 4:08 PM in response to Kiki Splash

Ditto for me. Radeon X1600. MB Pro 2Ghz Core Duo. I get the same artifacts and lines and freezes. TechTool Pro 4 says there's nothing wrong with the GPU or anything else, so it may very well be a heat and software related issue. When it crashes, the top near the display is roastingly hot.

I would very much like to find out what's causing it for all of us.

Dec 10, 2008 5:36 PM in response to sethersauce

Hi you,

I have a new guess about that problem!

one my USB-Hubs wracked down today completely. This things are cascaded in 2 levels. I noticed malfunctions using the mouse and keyboard when switching from one machine to another with a Belkin Dual Link Dvi Switch.

by the way i never reproduced the graphics-error we are talking about when i was outside on battery.

The mouse response was as expected by energy problems, unsteady blinking or nothing.

so i plugged that thing directly to the right port and the same happened again.

USB Controller at low energy? i have plugged a lot of devices and hubs which are are supported by power supplies each, but it seems like this. at the other side, low energy on the logic board can cause wired behaviors i expected earlier. That seems possible. i removed all the usb hub cascades and unplugged all the harsddiscs and stuff.

The failure is gone here now . . . ??? unbelievable. I was 1 step away buying a new board at ebay . . . phew!!!!

Test this:

Unplug all your Peripheral things! check out what device is wracking your machine. I hope thats really the problem!

** steady energy support! doesn't seems to be bad turning devices off sometimes.

Please report back here, good luck!

Dec 15, 2008 11:40 PM in response to macuser128

Hi you,

I am sorry but the effects just came back. Today Apple Released a new Patch

http://www.appleinsider.com/articles/08/12/15/applereleases_mac_os_x_10_5_6update.html

including:

Graphics

* Includes general improvements to gaming performance.

* Includes graphics improvements for iChat, Cover Flow, Aperture, and iTunes.

* Includes fixes for possible graphics distortion issues with certain ATI graphics cards.

Hope that helps

Dec 17, 2008 10:14 AM in response to Lastonius

We are all crying for Help so you are not alone,

After applying the patch and hard working and testing the machine:

- The machine didn't freeze till now, ok, i can wait for it.
- no changes after the Update, effecting the other problems Graphics are still, how had apple called it "graphics distortion issues" , yes distorted, very matching description, thanks apple, we couldn't do better. Can not believe we and Apple talking about different problems.

Apple please:

is there a ATI firmware update or can i underclock that thing, is there anything i can do to get rid of the problems? I don't wanna play i need this thing to work with.

thanks

Dec 17, 2008 1:30 PM in response to sethersauce

SOLVED!!!!!!!!!

Had the issue and suspected the temperature. Mi wife has the same laptop purchased on the same store same date as mine. Her serial number differs in only one or two digits. My laptop has the abnormalities and my wife's laptop is ok. The only difference is that for unknown reasons her laptop usually works much cooler than mine.

I used SMCFan Control up to 5.5k with no success. Still believed it was temperature related so I re-applied thermal paste and puchased one of those USB powered laptop coolers. The ones that have a couple of fans blowing air to the base. The issue has dissapeared (have not applied osx patch 10.5.6 yet). I don't think the thermal paste did the trick, the cooling base was fantastic dropping the laptop temperature to 40~50 degrees C depending on the load with fans fixed in SMCFan Control at 2000 RPM.

I suggest getting one of these bases and NOT reapplying thermal paste. It is too risky. Hope it helps.

Jan 26, 2009 4:59 AM in response to EvANighT

Hi you all,

there is a thread out:

http://discussions.apple.com/thread.jspa?threadID=1697470&tstart=0

We are at the and of the discussion yet.

1. Your Logic Board is broken, precisely the GPU is damaged
2. it Heat related but its getting worse over time till your MPB is unusable
3. it will lead to horizontal stripes, CYMK Gradient blocks, Stretched screencontents, at least hangups
4. We have some people in our thread replaced the board by apple care. Only answer: Logic Board replaced due to "distorted Video"
5. Only solution: Replace logic Board

There is nothing u can do about that issue than putting your MBP into a refrigerator and hope.

OR


I am wondering that thru:

http://support.apple.com/kb/TS2377

People with a NVIDIA GeForce 8600M GT and a similar issue got a replacement for free AND they got their money backwards if they already paid for it, before releasing this apple article:

quote:
*Apple is issuing refunds to customers who may have paid for repairs related to this issue. Please contact Apple for details on the refund process.*

Please help and:

1. Join our thread. Everybody of you should post a
"Same here, ATI X1600" Message to get it on moving there

2. Do a feedback about that to apple - click:

http://www.apple.com/feedback/macbookpro.html

there you can send a feedback report to apple. Please do this, write down your problems and paste a link to

http://discussions.apple.com/thread.jspa?threadID=1697470&tstart=0

into it. If there are enough bad feedbacks pointing to our problem, they maybe will start reading this thread.

regards

Mysterious line of pixels

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.