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MacBook Air no audio output device found ???????? *please help*

Dear all,

since yesterday my Mac Book Air can not find audio output device anymore, so no sound.

Its actually strange because i was running the Hardware Test (Boot + D and so on) but it does not show any failure or problem.

Could you please help me? Anybody has any idea?

Thank you
Carsten

MacBook Air, Mac OS X (10.5), Macbook AIr

Posted on Oct 2, 2008 4:29 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2012 4:00 AM

Well the previous fix lasted all of 2 hours. Now I have the sound working again by resetting the PRAM. Here's how;

  1. Shut down your Mac.
  2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
  3. Turn on the computer.
  4. Press and hold the Command-Option-P-R keys before the gray screen appears.
  5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
  6. Release the keys.

We'll see how long this fix lasts...

411 replies

Jan 12, 2014 5:03 PM in response to Carsten.Roth

Exactly the same to me. No sound, no source. 1st gen MBA, 80 GB.


I tried everything. The SMC. Reinstallation of SL, plugging and unplugging headphones, deleting plist, repair permissions, toying with settings, zap PRAM. Nada. Nothing.


I suspect it's the cable, probably because of overheating placement under the battery, poor design with folding ribbon cable.


Then the hinge broke... Apple is no longer standing behind that problem.

I've stood behind Apple since day one. I have a bushel basket of their products.


We are all getting rotten Apples!!!!

Apr 9, 2014 11:12 PM in response to Carsten.Roth

Civix74 was right. I spent 2 hours reinstall OS X last night. After it was done, my mba restarted twice still no speaker. I gave up, went to bed. This morning when I turned on my mba the magical chime came with the boot screen! I turned it off during lunch, and turned it on again. Again the heavenly chime came out from the speaker. It's fixed! Halleluya!

May 14, 2014 1:26 AM in response to kendallfromaustin

I started experiencing the "No audio output device" issue out of the blue about a week ago and had not made any OS upgrades, installed new programs or damaged my MBA in any way. I tried all the other recommendations listed but they all failed after a few moments and I was soundless again. Changing the placement of the audio cable as outlined in this video worked perfectly and I have not had further issues.


I will update if the issue reemerges.

Aug 24, 2014 2:10 PM in response to criddlenation

i also tried rebooting, plugging in and out, SMU reset, PRAM reset, repair permissions, deleting ~/Library/Preferences/com.apple.BezelServices.plist ...no joy.

finally stumbled on this one:


Macintosh:~ user$ sudo kextunload /System/Library/Extensions/AppleHDA.kext

Password:

Macintosh:~ user$ sudo kextload /System/Library/Extensions/AppleHDA.kext


and voila!

Jan 4, 2015 8:00 PM in response to scottbeckford

Macintosh:~ user$ sudo kextunload /System/Library/Extensions/AppleHDA.kext

Password:

Macintosh:~ user$ sudo kextload /System/Library/Extensions/AppleHDA.kext


Worked for me! (At least so far). Thanks!


A few notes:


1. I had a headphone plugged in while trying this fix, but I'm not sure if the headphones had any effect on fixing.

2. sudo kextunload /System/Library/Extensions/AppleHDA.kext gave me an error that the file didn't exist. But I just continued with the second command anyway (sudo kextload /System/Library/Extensions/AppleHDA.kext), which worked fine. Then I input the first command again, then the second one. No errors this time.

3. I then rebooted and got the startup chime, and my audio is back.

Apr 14, 2015 12:26 AM in response to lizmacNZ

Hi folks, maybe I have some things to add to this discussion, but no permanent fixes yet.


I've had similar problems getting sound from internal speakers on my MacBook Air, OS Mavericks. Upon startup one day, I suddenly had no sound. Here is a list of what happened. It’s weird. Sort of a hodgepodge of the symptoms and fixes I've read about so far.


1. At first, the volume buttons on the keyboard would cause the transparent image with the white blocks and speaker emblem to appear, but this would lag horribly (sometimes up to 10 or 15 seconds after pressing the buttons), and they still weren't making the characteristic mac "pop" that you're used to when you turn the volume up and down.


2. After checking System Preferences/ Sound and toggling the buttons a few more times, the volume icon at the top of the desktop went gray, the "internal speakers" option in the sound preferences pane disappeared and read "no output device found" or something like that, and of course I still had no sound.


3. I tried rebooting, but this changed nothing.


4. I tried plugging headphones in and out a few times, but this changed nothing.


5. I tried repairing permissions in the disk utility, but this changed nothing.


6. I tried playing sound a number of ways including through iTunes, youtube, and Reason, but this did nothing. Interestingly, when I pressed space bar on some .wav files to “preview” them in finder, they would not play. That is, not just no sound, they also did not play in the reel even though I pressed the “play” button.


7. I tried deleting the file Library/Preferences/com.apple.BezelServices.plist, but this did nothing.


8. I tried deleting the files Library/Preferences/Audio/com.apple.audio.DeviceSettings.plist and ./com.apple.audio.SystemSettings.plist, but this did nothing.


9. I tried logging in as a different user, which took me back to the situation described in 1., but still no sound.


10. I tried restarting in safe mode, which seemed to do nothing, but then when I restarted in normal mode everything was fixed!!! I had sound, and “internal speakers” was selected in the Sound preference pane. But this only worked for about 10 minutes, and everything went back to how I described it in 2.


11. I tried a bit of prodding in the headphone jack with a toothpick, but nothing.


12. I tried deleting the file Library/Preferences/com.apple.audio.AudioMIDISetup.plist, and this brought the sound back!!! But as soon as I tried “previewing” .wav files in finder as before, the situation described in 1 came back. Now it’s laggy volume buttons and no sound.


13. Upon rebooting in safe mode and rebooting in normal mode, I’m in situation 2 with the grayed out volume control at the top of the desktop, the circle with the slash through it when the transparent sound thing pops up, “no output devices found” in the sound preference pane, and of course no sound.


14. Tried wiping the PRAM with control + option + p + r at startup, and this worked!!! Sound is back!!! Until… yeah, of course, I tried “previewing” some audio files with space bar in finder and I’m back to situation 1 with the laggy volume buttons and no sound output. This time I tried previewing .m4a files in finder rather than the pesky .wav files I had tried before, just in case there was an issue with file type or the .wav’s were corrupted.


Anyway, I’m at a loss. I think for round 15 I’ll try dancing, chanting, and burning incense, or maybe I'll just order a beer. Unless someone has an idea, I’m headed to the genius bar when I get home.

Apr 14, 2015 3:42 AM in response to Ando1187

The latest:


15. Turn off your laptop and leave it charging somewhere. Order a beer, sit on the beach for a couple of hours, pet a cat, listen to In A Silent Way, schedule a Thai massage, and change 1000 THB for smaller bills so you can tip the masseuse later. Then fire up your laptop, and the sound will work. So far it isn't reverting back to no sound when I try playing audio files, either. Crossing my fingers...

Oct 24, 2015 12:44 PM in response to Carsten.Roth

Just got the problem solved:) at least at the moment..I had the same problem with my mid-2011 MBA since few months ago after I update my OS to yosemite. Soon I had the issue, I read this post and I did all the Bezel preference file, smc...etc stuffs which was all fail (expect I didn't try reinstalling OS X). I left my MBA with no audio and use my bluetooth headphone as an alternate audio output. it is not that ideal but at least it works. I wished OS X EI Capitan could solve the problem but it couldn't. After several attempts of PRAM and SMC reset on the updated OS X, I guess I had accumulated just enough frustration to screw open the case. I surely am inspired by the audio cable method you guys mentioned. I opened the case of my MBA, unplug the speakers from both side and reconnect them again and this god THE SOUND COME BACK! Hope it will last.

Nov 14, 2015 1:03 PM in response to Carsten.Roth

I'll admit I don't know anything about anything technological, but it seems to me that this is an energy saving issue: when the computer sleeps, the speaker shuts down. I had the problem for weeks and tried many of the solutions on here, but to no avail. So I went to System Preferences and then to Energy Saver. Under the Power Adapter tab, I changed my settings to turn display off NEVER. But now my speakers never shut off, and when I close the computer, the display does turn off then, but the speakers do not. The battery may not last as long, but it has worked for me.

Oct 19, 2016 2:56 AM in response to Carsten.Roth

I just had this problem with my 2012 MacBook Air. Repeatedly plugging in headphones didn't work. I was getting a circle with a line through it when I pushed any of the audio adjustment keys on the keyboard. My computer would try to link to a Bluetooth speaker, but I didn't try and see if it would work.


I didn't move the audio cable, but I opened up the case and unplugged and replugged in the audio cables to the left and right speakers. ifixit's website has a guide for replacing the speakers, but if you don't need to replace them just unplug and replug the cables (don't remove the battery). It started working again immediately.

MacBook Air no audio output device found ???????? *please help*

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