ATV still not appearing as a device in iTunes after upgrade

Don't know the answer but have exactly the same problem. Have reinstalled iTunes, reset the ATV, redone my wireless network, repaired disk permissions...

I am in exactly the same situation. Upgraded again yesterday to iTunes 8.01 and ATV 2.2 hoping that they finally sorted out the bug. No luck.

I too, have had my ATV for a couple years and this has happened to me almost everytime they release a major upgrade. It has always come down to waiting for a proper fix, or, mysteriously it just starts working one day. It has never been fixed by something suggested in the forums, despite trying them all.

Let's hope!

same here I thought these updates would cure the problem, who was I kidding?
I cannot believe they didn't fix the problem as there are hundreds of us suffering.

I have tried for months and I mean tried everything. APPLE TV WILL NOT APPEAR IN MY DEVICE LIST! It used to but after I upgraded the Apple tV software - no dice. The Apple TV works great, I can rent movies play music, look at pictures, etc... but I can't update the #$%^^&^% thing because I can't get it to appear in the device list.

Same here, it worked fine for me last night with 2.2 and iTunes 8.01 but then sometime during the day it lost connection with itunes on my iMac. I also have reset all the things, it is synced to internet but my iMac/itunes and Apple TV just do not communicate any longer today. I am at an impass this update was bad!

Sounds like I'm not the only one with this problem. This is ridiculous. I would be the sucker who goes out and buys this hunk of crap 3 days after the worst update ever comes out.

I should have bought a Vudu instead...

Message was edited by: Hickeroar

Having the same issue after using my ATV for months.

Have done all the nonsense with opening ports, etc.

Strangely the ATV "works" in so far as I can use YouTube, I can ping it and get a response, and I can see it exists in my router. So its there, its just not hooking up with iTunes.

Coincidentally my i pod touch lost all its content the same day, but before I noticed the problem with ATV.

I think the blame for this one is not Apple.

In addition to the problem getting ATV hooked up to iTunes, I had the same issue getting my Freecom MusicPal, internet radio hooked up to its file server, Twonky Media.

MS released an update on Oct 12, which seems to have fixed both.

Apple are the good guys again.

Hey G,

Would you please post which MS update you are referring to so that those of us with similar problems can give it a try.

Thanks!

Yes...PLEASE! I did upgrades to SP3 and windows update is current, Itunes is current, appletv is current - still no luck!

Is it just me or do all of us having issues have PCs? Perhaps its best to run all this mac stuff on a mac?

Thoughts?

That'd make sense, except for the fact that I'm running it on a mac and I've had plenty of issues.

For your information...we also had the same exact problem. After much trial and error, we discovered a temporary fix.

1) Reset the ATV to factory settings...DON'T UPGRADE THE ATV SOFTWARE!!!
2) Download Latest iTunes update

Our ATV works, syncs normally, and shows up in our device list. There's only one problem: We can't watch the movies because the video format is not recognized. If we update the ATV software, we are able to watch the movies but the ATV fails to show up on the device list and Utube doesn't work (Podcasts work fine, though, and a wireless connection is detected!). So we're having to trade off getting most of the functions to work except for movies.

Hopefully, Apple will provide another ATV update that fixes this. This has worked for us going on 1 week so far. Apple support blames it on the computer or the router, actually the LINKSYS customer support people are excellent at troubleshooting. We're thinking about purchasing the Apple QUICKTIME program to try to use the ATV function; has anyone tried this?

Imajica

160 GB ATV Windows XP Linksys N router

this didnt help us, we are still looking for a solution

I have 3 Macs at home. Updated ATV and all was fine. Updated iTunes on one of the machines and lost connectivity on that machine halfway through a movie. Didn't lose connectivity right away, but sometime during watching a movie I got a message that the movie format could not be played and connection gone... and have not been able to connect that machine again The movie plays fine from another machine. The other two machines are fine though one of them has updated iTunes and the other not. No idea what causes it but I have spent hours troubleshooting this and can't figure it out.