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Server does not recognize my recipients when sent as group email

I've just been trying to let everyone in a couple of groups in my address book know about a change of email address. There are 81 contacts in one group, and 200 in another.

Now, when I try to send the email to those groups, I get the following error:

The server "smtp.talktalk.net" did not recognize the following recipients:

And then it lists some of the addresses, about 25 for the first group and well over 100 for the second.

When I send to the 'unrecognized' address individually, it is sent through without a problem, but as part of a bulk email to a big group it doesn't work. I phoned my ISP, TalkTalk, and they assured me there was no limit imposed by them on the number of recipients, that they hadn't blocked any ports or set any spam / junk filters.

So I broke the lists down to fewer than 50 people each in multiple lists. This now works and the email is sent.

If the ISP isn't creating a problem, then why can I not send to large mailing lists? This is going to be such a waste of time if it can't be sorted out...

I saw a similar thread on the Tiger forum that didn't seem resolved. I never had this problem in Panther, even with bigger lists.

Any ideas?

Cheers.

MacBook Pro 2.4GHz, Mac OS X (10.5.5)

Posted on Oct 9, 2008 6:51 AM

Reply
18 replies

Nov 11, 2008 4:08 PM in response to Ernie Stamper

Hi Ernie,
I am having a similar problem, (server does not recognize the following addresses - and the list of addresses is so long, i can't see the bottom of it) but i can't delete the offending addresses or delete the message i was trying to send). the whole thing is frozen. i force quit mail, it says i will lose what is open and i hope it will, and i reopen mail and that darned message i am trying to send and don't care about anymore is still there. i try to trash it to no avail. over and over. i have tried to delete the addresses from the bcc line and from the "does not recognize" message. i can highlight all i want, but nothing happens when i try to delete either by delete button or by "moving it to trash"

i hope i am posting in the right place. i hate getting bashed for that. i am still learning. thanks, mary

Server does not recognize my recipients when sent as group email

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