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Trackpad issues

Is anyone else having issues with the new trackpad?

I find my thumb rests near or on the pad, as it has been used to doing for 7 years of using tibooks and later. What happens is:

* Clicks are missed, because two fingers are down
* The cursor stops moving, because the Mac is confused that I might be meaning to do a scroll
* Safari text zooms in and out, as it implements pinch for page zoom, and if the thumb is anywhere near the pad, it registers as a second finger.

I'd like an option to dedicate a certain portion of the bottom of the pad as a button only.

MacBook Pro 2.53, Mac OS X (10.5.5)

Posted on Oct 17, 2008 9:10 PM

55 replies

dmdeans

Level 1

0 points

Nov 5, 2008 2:18 PM in response to KmanOz

I purchased a new Macbook Pro just after Apple announced the product. I have had nothing but problems with the new "state of the art" glass trackPad. False triggers have been the biggest issue. When the curser is "dormant" over a possible selection for more than a few seconds the selection happens just as if there was a right mouse click.

Any suggestions for a solution?

Hopefully Apple will have a s/w fix for this soon.

Mr. Big

Level 1

54 points

Nov 5, 2008 3:54 PM in response to Steven W. Riggins

My cursor will occasionally play tricks with me... when I touch the trackpad with one finger it'll jump to another part of the screen. It'll freeze for a quick moment and then will unstick itself. And there are other times when the cursor will disappear only to re-appear when I let go of the trackpad.

Nov 5, 2008 3:57 PM in response to Steven W. Riggins

http://www.macrumors.com/2008/11/05/software-fix-for-macbook-pro-trackpad-issue- coming-soon/

Nov 5, 2008 7:07 PM in response to ppmov

I am having the same issue. Did you receive any kind of answer? My trackpad seems to be lower in the bottom right hand corner and slightly on the right side in general. The trackpad seems to work relatively well, but it is not level as i expected.

Jim :]

Level 1

10 points

Nov 6, 2008 7:21 AM in response to Steven W. Riggins

*After explaining my problems with the trackpad to a member of AppleCare, the kind lady on the phone _suggested that I send the laptop back to Apple and wait for around 6 months while apple makes 'tweaks' to the computer to hopefully solve/fix the problems_ (as-well as many other problems the MacBook Pro has) before replacing/buying it again.*

*The lady herself even said +"they have a lot of 'kinks' and I myself will not be buying the new MacBook Pro until maybe 6 moths later"+. She then went on to explain that it could possibly be a hardware fault.*

*In this case I would suggest you all do the same. Return it and buy one again in a few months time.*

*GOOD LUCK.*

Mac-Medic

Level 6

17,301 points

Nov 6, 2008 9:17 AM in response to Jim :]

If her superior knew she said that to you, she would not be working a Apple anymore!

Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

Nov 6, 2008 9:17 AM in response to Mr. Big

Same problems....TrackPad Cursor freezes &/or disappears. Especially when going from vertical text insert marker back to arrow cursor. BIG HASSLE!!! Just purchased this unit and am really bummed....! What to do? Return unit...? wait for fix...?

jfxberns

Level 1

0 points

Nov 17, 2008 9:37 PM in response to Steven W. Riggins

Apple has posted a firmware update to fix the trackpad issues:

http://support.apple.com/downloads/MacBook_MacBook_Pro_Trackpad_Firmware_Update_10

Dec 11, 2008 5:49 PM in response to Steven W. Riggins

Yes I hate not being able to turn off the zoom feature, I have been using tibook etc for years and now I can use the trackpad as it is always zooming instade of moving the mouse.

Jan 3, 2010 8:32 PM in response to Steven W. Riggins

Firmware fixed it

Trackpad issues