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Level 1

22 points

What is causing Safari crashes?

<edited by host> It would help to know if the specific configuration of a specific iPhone with specific applets affects the crashing.

When freshly reset, my first-generation 8-gig iPhone running the current softerware revision can sometimes (not always) browse web pages with normal concentrations of pop-ups for up to 15-20 minutes before crashing. That period diminishes over the space of a few hours to less than one minute.

The crashes in my case are nearly always characterized by Safari exiting to the home page.

Have my mail, calendars and contacts set to synchrinze with an Exchange server. I have more than one mailbox configured but only one turned on. I have a VPN connector configured but normally turned off. I have about a dozen randam applets.

<edited by host>

Generic, Windows XP Pro

Posted on Oct 22, 2008 10:34 AM

68 replies

Oct 24, 2008 3:11 PM in response to SuperSizeIt

I've deleted every third party app I have. It doesn't fix the sluggish typing here on this site but so far it has not crashed. I will use safari on the iPhone this way for awhile to see if it really stays stable.

Oct 24, 2008 3:14 PM in response to SuperSizeIt

The whole idea of the 'jail' is to protect apps from each-other, so even if its caused by a third party app then its still Apple's problem.

Oct 24, 2008 3:23 PM in response to LukeSmithEsq

Why would it be Apples fault? The third party app causes the crashes. Pretty straightforward.

Oct 24, 2008 4:17 PM in response to SuperSizeIt

The third party apps can't even run when you are in Safari (according to the SDK), so if they some how have some influence on it (which I doubt) then the iPhone OS isn't doing its job.

Oct 24, 2008 4:18 PM in response to LukeSmithEsq

Well supposedly. But with zero third party apps, Safari seems to be doing much better right now. Hasn't crashed yet.

Oct 24, 2008 5:40 PM in response to SuperSizeIt

I just did a full restore*, turned off all sync options, connected to my wifi (so no link/3g issues) and Safari choked after 20 minutes of reading posts on Bloglines.

* no music, videos, email, contacts, apps... nothing.

Oct 24, 2008 7:31 PM in response to LukeSmithEsq

Spoke to soon. Thing crashed with zero third party apps.

Oct 24, 2008 10:40 PM in response to Complainer

Well What's the point of discussion here..
it seems like everyone is having this issue

SO:
Will APPLE FIX THE PROBLEMS OR WHAT?
WHEN IS THE NEXT UPDATE??
DANG!!

Message was edited by: hyunsoo89k

Oct 25, 2008 3:11 PM in response to Complainer

I have both a 3g and the first Iphone. safari crashes on both of them within 3 or 4 minutes, even on apples website on 3g, edge and wifi.

Oct 25, 2008 3:36 PM in response to SuperSizeIt

I find this problem (these problems --2.1 fixed the apps crash (though I had one further series after an itunes synch recently) only to introduce greater instability to Safari. If there is an apps conflict or an apps limit why are we not informed (e.g. keep your apps to a certain limit or you will experience crashes). I find this whole thing beginning with the 3g release extremely frustrating. When it works, it's great, when it doesn't, which is far too often, you wonder why you are paying a fortune each month for so much wasted time. If Apple people are reading this post: PLEASE FIX SOON. I think the happy posters are not frequent users of Safari or simply unfazed when it crashes. I doubt this is a problem with a small percentage of the units.

*Thing*

Level 1

0 points

Oct 25, 2008 10:26 PM in response to rodeocool

I've had the iPhone 3g for a week. Have not downloaded any apps. Safari constantly crashes, particularly when entering text, eg Facebook wall posts. Basically crashes out of random sites including Apple UK

Oct 25, 2008 11:18 PM in response to *Thing*

I finally experienced what some others have mentioned. Safari completely frozed. The iPhone also completely frozed. After a minute or so the iPhone rebooted on it's own.

Also every other forum or sites accessed on the iPhone, typing is normal speed. Yet here on Apples own forum it's slow as molasses.

Complainer Author

Level 1

22 points

Oct 27, 2008 8:10 AM in response to SuperSizeIt

In my experience the slow typing is not connected to Apple web site or any specific web site. The only pattern I've noticed is that slow typing usualy foretells a Safari crash coming within less than two minutes, usualy less than one minute. I sometimes get crashes without the slow-typing warning.

Complainer Author

Level 1

22 points

Oct 27, 2008 8:19 AM in response to Complainer

Is the following consensus correct from the postings above?

The problem occurs predominately in Safari on iPhone 2.x, not 1.x.

It occurs mostly on web sites involving user input.

It occurs without any regard to applets, mail configuration or generation of iPhone hardware.

Safari sometimes goes 30 minutes without crashing, but once a crash occurs, future crashes will come quickly, sometimes within seconds until the iPhone is turned off and then on again.

StuC

Level 1

20 points

Oct 27, 2008 9:32 AM in response to Karl Clay

Has anyone attempted to go into Settings -> Safari, and disable JavaScript?

I am trying this now and will report back after a few days.

I've looked through all of my Safari crash logs (they're available on your computer if you hunt for them), and it almost always seems to be killed by the iPhone OS due to a low memory condition or excessive CPU consumption. In either case, that generally implies JavaScript.

Naturally this is not an acceptable long-term workaround, as it reduces the functionality of many websites.

What is causing Safari crashes?