What is causing Safari crashes?

Thats a great observation. When you call and talk to support, they have no idea this is happening. Do these people even use the device or even own one? Do Apple engineers/programmers even do real world test for their own products anymore? Seems that Apple has gotten so big and is always on the fast track, that real quality assurance testing is going by the wayside.

Want to see the iPhone Safari browser crash faster, just use the zoom feature a few times on all sites you visit and it will crash. Once that first crash start, expect it to keep going like there's no tomorrow.

If you browse and do not use the zoom feature at all, Safari will crash a lot less. It will crash, but not 10 to 15 times like it typically does within minutes of using Safari. Perhaps 2 or 4 times. Unacceptable either way.

Zoom once and wham, you'll get to have the constant crashes left and right. You'll have to reboot to get it back to barely stable state. It's amazing how Apple has not done or say a thing about this issue.

I'm just glad MacWorld has finally said something about Safari as up there for the title of Crash King.

Constant crashing in Safari here with 2.1...

There are some observations that may or may not be relevant:
- Crash occurs if scrolling before the page completely loads (this happens pretty consistently)
- Some specific pages just crash all the time...maybe a javascript issue?
- May crash when automatically switching from 3G to EDGE in the middle of loading a page.
- Pages that take a while to download have more of a tendency to crash
- often crashes while entering text, like posting to a forum

Message was edited by: BBK

I am very disappointed in Apple and the people who are writing this major flaw in Safari off as not being an issue. Both of our 3G phones crash roughly every 15 minutes when browsing the web. The bulk of our sites our popular news organizations. Fox, CNN, Reuters, NPR, NY Times and anything Google runs us to.

Like one other poster stated a clear sign a crash is coming is when the text input is really lagged. Browsing and posting on these forums is out of the question.

Doesn't apple receive crash notices from our phones or maybe from iTunes upon syncing. Every 8 minutes one of us will say "Guess What" and the other replies with "Safari Crashed". We both have done multiple restores and tried a number things posted around these forums with no luck.

If you have been watching SNL lately, the economic correspondent that frequently visits Amy and Seth says its best;

FIX IT, FIX IT, FIX IT ...

With all these problems, missing standard apps and lately this Safari fiasco, its more like "deny, deny, deny".

Yep - experiencing Safari crashes on most sites with any moderate amount of content on them, including apple.com and similar such sites. It's done it ever since I got it, and I certainly don't have a lot of apps installed and I've done nothing to customise or tamper the phone, etc. You normally get about 2/3 of the way through loading a page then the browser pauses momentarily and just dumps me back to the home screen.

Hoping it gets fixed in firmware version 2.2!

Turning off JavaScript only helped ease the pain a little bit. This generally seems to be a low-memory condition or high-CPU that's causing the iPhone to terminate the Safari process.

I turned JavaScript back on, and during a 90 minute browsing session, Safari crashed TEN times. Syncing the iPhone & looking in my Mac OS X "Console" app, I see that :

1 out of 10 was a "real" crash
9 out of 10 was the iPhone terminating the process for some reason (likely out of memory).

This rarely occurred on 1.1.x and is indicative of very poor QA, given we've had 2.x since July.

I have iPhone 3G 16GB 2.1 with the same Safari issues.

From an earlier post, this:

Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x00000000

would indicate a bug: probably dereference of a null (or otherwise invalid) pointer. If that's true, one would hope that Apple could chase this down pretty quickly ... especially given how easy it is to duplicate.

especially given how easy it is to duplicate.

This is what confuses me... I find it very easy to duplicate by just using Safari for its intended purpose- if its so easy to duplicate how the heck did it make it into the shipping product? Did anyone at Apple actually try to use it for more than 30 seconds?

very frustrated.

I have a iPhone3G, and Safari crashes almost every time I use Safari, and no I my Firefox rarely does, and I've never noticed Firefox doing so while using the sites that makes Safari on iPhone3G crash.

I have tried to see if there is a particular site (or sites), but it has crashed on almost every sites I browse. In addition, apps that use Safari, like NYTimes, AP Mobile News, and an RSS reader, also crash. It doesn't matter if I'm using Wi-Fi or 3G, the Safari continues to crash almost every time I use it, which is several times a day.

I have had no problem with other apps that don't use Safari, but use Internet, like Quotes or iPhunny, or other programs that run without using internet, like games and calculator.

Interestingly, this problem appeared after I upgraded the iPhone3g software from 2.0 to 2.1. I've tried to soft and hard reset it, hoping it will cure the problem, but no success. I even wiped and restored my iPhone, twice, without any success.

I'm new to Apple, after using Windows for over 20 years. It seems they are as callous as Microsoft.

I, too, am having the Safari crash problem with my 3G 16 gig iPhone. This is a replacement unit after my first 3G began freaking out with bizarre behavior (resetting itself, spurious input reactions, bringing up the shut-down screen unbidden, etc.) Apple Store replaced unit, new unit works great except for Safari crashing behavior as described in this topic. I expect that this will not be acknowledged by Apple and will be quietly fixed in the 2.2 firmware. I LOVE my iPhone (I bought the first gen iPhone, too, before the Great Price Markdown), but the Safari crashing is quite vexing.

Another victim here too. I called apple iphone support and they had me try all the usual steps like do a full restore then try it without any apps for a while. That didn't help so it's not due to some badly written app. I just deal with it and hope the next update will fix it!!!!!!

I know I'm preaching to the choir here, but I need to know what my options are. To this point, after downloading 2.1, the iPhone 3G is useless as far as the internet connection. When I first got it, I could spend hours reading the newspaper, blogs, you name it- I can barely open applications on this thing that take up very little space without them crashing. I am ******. I did not pay all this money for services I am being charged for that I can not even use. My question is: can I get a replacement iPhone at this point (I just purchased in August '08) with the 2.0 software, or should I wait for the 2.2 update (who knows when that will happen)? Either way, I am furious with Apple and AT&T for having such disregard for their product and their customers. I expect more out of this iPhone than to sit here and play bejeweled and solitare. I sure as **** am not paying 70 some bucks a month for a phone that can't do much more than that. Any thoughts? Anyone else experiencing this? I don't have much free time right now so I may have glossed over posts that relate to this; if that's the case I apologize in advance.

Jon in Duluth, MN

Today, I had three Safari crashes while trying the "Toys R Us" site. iPhone is less than twoo weeks old.

i started crashing every 1 minute and finally found this post. i just cleared history, cookies and cache- haven't crashed yet after 20 minutes....