Iphone 3G The connection to the server fa…

Iphone 3G The connection to the server failed

Help,
I'm recieving the message "The connection to the server failed" I successfully verified the Exchange profile with the OWA server. No error message. However when I go into the Exchange E-mail to sync to gives me the message "the connection to the server failed". I'm running ann Iphone 3G 2.1 on Exchange 2003 SP2. I have hard reset the Iphone, removed the domain name for the profile and even tried to use the Iphone Configuration Web Utility with no luck. I have downloaded the 2 Godaddy Root CA's and 1 intermediate CA to the Iphone. Still no luck. I have played with the Sync options on the phone changing the "mail days to sync" to "No Limit"

Any idea?

Iphone 3G, Windows XP Pro, Exchange 2003 Sp2

Posted on Oct 29, 2008 1:16 PM

Apr 28, 2010 9:21 AM in response to PeteMotor

I just got stumped by this one for a while but found a solution that worked for me. Setup is Exchange Server 2003 SP2.

I bought and installed an SSL certificate for my server, and got OWA working. But no iPhone access.

The reason was the directory security on the IIS server is different between OWA and Microsoft-Server-ActiveSync.

Go to Internet Information Services manager, Your server, Web Sites, Default Web Site. Right-click on Microsoft-Server-ActiveSync and select Properties. Click the Directory Security tab. In the panel IP address and other domain name restrictions click Edit. Change the setting to 'By default, all computers will be granted access'. Click OK / OK.

Now try connecting from the iPhone and hey presto it works!