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USB Hard Drive set up as Time Machine - Unmounts randomly

Hey everyone,

I recently purchased a Seagate FreeAgent USB 2.0 External Hard Drive which holds 1TB. I plan to use it to backup what's on both my internal 80GB and my external 500GB.

However, lately, throughout the day, the drive seems to unmount itself for no apparent reason. I'm not aware of any log to check this (and if there is one, someone please let me know). Nothing appears to be wrong with the drive itself, it just seems to unmount randomly, it even unmounted whilst I was typing this.

I've tried switching USB ports, turning the device off and back on, and looking up the problem further, but I cannot find out why this is happening.

Can anyone enlighten me?

Mac mini 2.0Ghz C2D, Mac OS X (10.5.5), 2GB RAM 80GB HD, 500GB + 1TB External

Posted on Oct 31, 2008 3:31 AM

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Question marked as Best reply

Posted on Oct 31, 2008 1:35 PM

Yvan,

It may be that the drive has a sleep feature that kicks in after a period of time. The manufacturers website might have more details on this. Nevertheless, there might still be something that you can do:

Go to System Preferences --> Energy Saver.
Click the "Sleep" tab.
If there is a check mark beside "Put the hard disk(s) to sleep when possible", uncheck it and see if that makes a difference.

Let us now if this is helpful.

Cheers!
43 replies

Jun 18, 2009 5:23 AM in response to Yvan Zivkovic

Add me to the list. I started experiencing random disconnects of my TM drive about a month or so ago in 10.5.6 on my G5. The first two times it happened TM seemed to be choking on a particular directory it was trying to delete. The only way I knew of to get the drive to mount was to restart because no disk utility could see it.

After the second occurrence, I shut everything down and then turned off the TM drive's enclosure. When I restarted Time Machine was able to successfully backup, and it has been backing up for the last couple of days until tonight. This evening it disconnected during the finishing phase of the TM backup, and I got an improper disconnect warning.

The drive in question is a Samsung Spinpoint 750GB drive. I know the problem is definitely related to TM because I have an identical Spinpoint drive in the same enclosure that has never disconnected. The enclosure is a generic eSATA enclosure connected to a generic eSATA card that uses a Silicon Image driver. Strangely, OS X identifies the drives connected to this card as being SCSI drives instead of SATA drives. I had no issues with the drives until a month ago, but I don't recall making any substantial changes to my Mac then. I'd like to fix this problem. Not only is it annoying, it's partially defeating the purpose of TM.

Aug 7, 2009 4:57 PM in response to Yvan Zivkovic

I'm having problems with a WD External 1TB drive which is on FW800, it will randomly ummount when a USB device is connected or disconnected. WD are blaming the computer, but there are many people having the same problem on the mac with different drives?

I dont even know where to start, I cant iso test it as I dont have access to another mac.

Aug 15, 2009 6:45 PM in response to Dac Chartrand

I guess the question is when will Apple do something to fix this. The problem did not exist using the Firewire connection but it happens constantly with the USB2, either connected through a USB port or directly into the computer. I also found that the Time Machine icon will spin constantly but nothing gets backed up. The only way I could fix this was to reboot, which I won't do every hour.

Aug 19, 2009 10:55 AM in response to Yvan Zivkovic

For what it's worth, I had the same problem with an IOMEGA external drive. I tried just about everything others have mentioned here. Finally, it appeared that along the USB chain connected to an USB 2.0 hub I also had an old iPod that had frozen. Once removed, everything was back to normal. No more silly unmount events. My 2 pence.

Sep 6, 2009 11:06 AM in response to plague88

Having the same problem as above. G4 powermac using a 1TB iomega external with Time machine. When plugged in to the *USB 2.0* port I get the aforementioned disconnects, also when attempting to retrieve the data I get a permissions error and then the disconnect. I have managed to retrieve small files but nothing over a 1GB,

Tried resetting permissions, running disk repair. Diskwarrior showed many errors but could not rebuild the directory. Probably a good thing as DiskWarrior most likely would have destroyed the data.

Currently: I switched to the *USB 1.0* port, so far it working but it's slooooooooooooooow. I will update when the copy completes or fails... 8hrs from now.

At this point I'm thinking it was the last OS update. If this fails, or even if it doesn't I may try going back to 10.5.

Message was edited by: Jon Spratlin

Sep 7, 2009 3:49 PM in response to Yvan Zivkovic

Hi, don't know if anyone's still Reading this, but i've got a similar but slightly different problem: I have lots of stuff, including 3 external drives connected to my MacBook through a powered 13 port USB 2.0 hub. Everything works fine until the time machine backup kicks in and then a particular one of my external drives keeps unmounting. I find this quite bizarre. I have previously had a similar problem where by the drives was unmounting due to insufficient power, but there's no reason I can imagine why there'd be a greater drain on power when the time machine backup starts, unless it's simply because it suddenly tries to power up and use all 3 drives at the same time to back them up. Either that or what... Some sort of internal bandwidth problem?

Sep 10, 2009 7:12 PM in response to Yvan Zivkovic

Happend again, twice in a row. It's a Fantom Drives Green Drive 1TB

+10/09/09 10:04:29 PM kernel disk1s3: device/channel is not attached.+
+10/09/09 10:04:29 PM kernel jnl: disk1s3: flushing fs disk buffer returned 0x6+
+10/09/09 10:04:29 PM kernel disk1s3: media is not present.+
+10/09/09 10:04:29 PM mds[21] (/Volumes/Time Machine Backups/.Spotlight-V100/Store-V1/Stores/83F2C0EC-8D6F-4D93-9E5C-FA6E1AB77E57)(E rror) IndexCI in store stream_flush:store_streamflush write err:22+
+10/09/09 10:04:29 PM kernel jnl: disk1s3: do jnlio: strategy err 0x6+
+10/09/09 10:04:29 PM mds[21] (/Volumes/Time Machine Backups/.Spotlight-V100/Store-V1/Stores/83F2C0EC-8D6F-4D93-9E5C-FA6E1AB77E57)(E rror) IndexCI in _ContentIndexSyncIndexBulk:Sync error live.1.+
+10/09/09 10:04:29 PM kernel jnl: disk1s3: write journalheader: error writing the journal header!+
+10/09/09 10:04:29 PM kernel disk1s3: media is not present.+
+10/09/09 10:04:29 PM mds[21] (/Volumes/Time Machine Backups/.Spotlight-V100/Store-V1/Stores/83F2C0EC-8D6F-4D93-9E5C-FA6E1AB77E57)(E rror) IndexGeneral in notify_lowspace:low space for device 234881029 (/Volumes/Time Machine Backups/.Spotlight-V100/Store-V1/Stores/83F2C0EC-8D6F-4D93-9E5C-FA6E1AB77E57)+
+10/09/09 10:04:29 PM kernel ystem.fs] [ErrType IO] [ErrNo 6] [IOType Write] [PBlkNum 64613456] [LBlkNum 0] [FSLogMsgID 865659127] [FSLogMsgOrder First]+
+10/09/09 10:04:29 PM mds[21] (Error) Volume: LOW DISK SPACE device:234881029+
+10/09/09 10:04:29 PM mds[21] (/Volumes/Custodian/.Spotlight-V100/Store-V1/Stores/0E5C6A6C-4ECB-48AB-A25C-57A 53F507DBF)(Error) IndexStore in SIStoreDirytySDBChunks:Error storing dirty sdb pages: 22+
+10/09/09 10:04:29 PM kernel disk1s5: media is not present.+
+10/09/09 10:04:29 PM mds[21] (/Volumes/Custodian/.Spotlight-V100/Store-V1/Stores/0E5C6A6C-4ECB-48AB-A25C-57A 53F507DBF)(Error) IndexCI in CIMetaInfoSync:sync err: 22+
+10/09/09 10:04:29 PM kernel disk1s5: media is not present.+
+10/09/09 10:04:29 PM kernel disk1s5: media is not present.+
+10/09/09 10:04:29 PM kernel disk1s3: media is not present.+
+10/09/09 10:04:29 PM kernel disk1s3: media is not present.+
+10/09/09 10:04:29 PM kernel jnl: disk1s5: close: journal 0x6f92d10, is invalid. aborting outstanding transactions+
+10/09/09 10:04:29 PM kernel jnl: disk1s5: close: journal 0x6f92d10, is invalid. aborting outstanding transactions+
+10/09/09 10:04:30 PM kernel jnl: disk1s3: close: journal 0x6f92e08, is invalid. aborting outstanding transactions+
+10/09/09 10:04:30 PM kernel jnl: disk1s3: close: journal 0x6f92e08, is invalid. aborting outstanding transactions+
+10/09/09 10:04:38 PM kernel jnl: disk1s3: replay_journal: from: 28684800 to: 32583168 (joffset 0xa5f000)+
+10/09/09 10:04:40 PM kernel jnl: disk1s3: journal replay done.+
+10/09/09 10:04:40 PM kernel jnl: disk1s3: journal replay done.+
+10/09/09 10:04:40 PM kernel HFS: Removed 2 orphaned unlinked files or directories+
+10/09/09 10:04:40 PM fseventsd[27] event logs in /Volumes/Time Machine Backups/.fseventsd out of sync with volume. destroying old logs. (1153 3 1153)+
+10/09/09 10:04:40 PM kernel jnl: disk1s5: replay_journal: from: 3799040 to: 4537344 (joffset 0x159d000)+
+10/09/09 10:04:40 PM fseventsd[27] log dir: /Volumes/Time Machine Backups/.fseventsd getting new uuid: DEDBAB13-E906-421A-A287-62E751978F38+
+10/09/09 10:04:41 PM kernel jnl: disk1s5: journal replay done.+
+10/09/09 10:04:41 PM fseventsd[27] event logs in /Volumes/Custodian/.fseventsd out of sync with volume. destroying old logs. (419 1 1154)+
+10/09/09 10:04:41 PM fseventsd[27] log dir: /Volumes/Custodian/.fseventsd getting new uuid: ED0E5A85-067E-4DA5-B64F-2A963C00028E+
+10/09/09 10:06:57 PM kernel disk1s3: media is not present.+
+10/09/09 10:06:57 PM kernel disk1s3: media is not present.+
+10/09/09 10:06:57 PM kernel disk1s3: media is not present.+
+10/09/09 10:06:57 PM kernel e Write] [PBlkNum 3501328] [LBlkNum 0] [FSLogMsgID 827976120] [FSLogMsgOrder First]+
+10/09/09 10:06:57 PM mds[21] (/Volumes/Time Machine Backups/.Spotlight-V100/Store-V1/Stores/83F2C0EC-8D6F-4D93-9E5C-FA6E1AB77E57)(E rror) IndexStore in SIStoreDirytySDBChunks:Error storing dirty sdb pages: 22+
+10/09/09 10:06:57 PM mds[21] (/Volumes/Time Machine Backups/.Spotlight-V100/Store-V1/Stores/83F2C0EC-8D6F-4D93-9E5C-FA6E1AB77E57)(E rror) IndexCI in CIMetaInfoSync:sync err: 22+
+10/09/09 10:06:57 PM kernel disk1s5: media is not present.+
+10/09/09 10:06:57 PM kernel disk1s5: media is not present.+
+10/09/09 10:06:57 PM kernel disk1s5: media is not present.+
+10/09/09 10:06:57 PM mds[21] (/Volumes/Custodian/.Spotlight-V100/Store-V1/Stores/0E5C6A6C-4ECB-48AB-A25C-57A 53F507DBF)(Error) IndexStore in SIStoreDirytySDBChunks:Error storing dirty sdb pages: 22+
+10/09/09 10:06:57 PM mds[21] (/Volumes/Custodian/.Spotlight-V100/Store-V1/Stores/0E5C6A6C-4ECB-48AB-A25C-57A 53F507DBF)(Error) IndexCI in CIMetaInfoSync:sync err: 22+
+10/09/09 10:06:57 PM kernel jnl: disk1s3: close: journal 0x6f92e08, is invalid. aborting outstanding transactions+
+10/09/09 10:06:57 PM kernel jnl: disk1s3: close: journal 0x6f92e08, is invalid. aborting outstanding transactions+
+10/09/09 10:06:58 PM kernel jnl: disk1s5: close: journal 0x6f92d10, is invalid. aborting outstanding transactions+
+10/09/09 10:07:00 PM kernel jnl: disk1s3: replay_journal: from: 32583168 to: 33081344 (joffset 0xa5f000)+
+10/09/09 10:07:00 PM kernel jnl: disk1s3: journal replay done.+
+10/09/09 10:07:00 PM kernel jnl: disk1s5: replay_journal: from: 8038912 to: 8768512 (joffset 0x159d000)+

USB Hard Drive set up as Time Machine - Unmounts randomly

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