Signs of a bad motherboard or CPU card?

Hi all,
I recently got a used PM G5 (dual 2.0GHz), built in late 2004. From the seller I bought it from on eBay, he stated that it would, after running a bit, just freeze up and only a hard reboot (ie. pressing the power button) would restore control. I'd like to repair this box and thought, since the CPU heatsink covers were missing when I bought it, that the CPUs had been replaced since the original date of assembly and that the problem was that the thermal calibration test had not been run since the CPUs were installed. Hence I had an Apple tech run the thermal calibration test from the diagnostic CDROM. The Apple tech said the thermal calibrarion tests were fine, as were the other diagnostic tests he ran.

The first week I had it, the box would boot up and be usable for maybe a day or so, then just freeze up (ie. no response from keyboard or mouse). Now, right after power on the box freezes. No message in the system.log . I was able to get a G5 version of Tiger installed on a HD I put in the box and added the app TemperatureMonitor to Tiger. The CPU temps at freeze up are only 30 deg. C. not 65-70 C. Hence the box doesn't seem to be overheating at all when it freezes. Within minutes now of power on and freeze-up, the fans start blowing hard.

Are these symptoms an indication that the motherboard is bad, or is the CPU card itself bad? I haven't tried resetting NVRAM, or hit the PMU button on the motherboard yet.

Any tips or ideas would be greatly appreciated!!


Ed

PB G4, Mac OS X (10.4.11), PM G4 Dual 1.25, PM G4 Dual 867, OSX 10.2.8, OSX Server 10.2.8

Posted on Nov 2, 2008 6:52 AM

Reply
12 replies

Nov 2, 2008 10:25 AM in response to Samsara

I'd haven't tried booting for an extended time from the OSX boot discs that came with the system. I'm doing that now. The discs that came with the system are for Panther.

The box was sold w/o HDs. I didn't have any SATA HDs so I picked up two off of eBay (250Gb Seagate and a 500Gb WD). I partitioned the 250Gb in half and was able to install, from the install discs, Panther on one partition. The Apple tech was able to install Tiger for PM G5 on the second partition of the 250Gb drive.

Could these symptoms be due to a faulty HD? Or a bad install of the OS? The Panther install did proceed to completion w/o error or failure ASAIK.

Ed

Nov 2, 2008 10:54 AM in response to Ed Mansky

Was there a problem with the Tiger installation? You get the same results running from your Panther HD and your Tiger HD?

You say you have the original install disks. On one of them there will be the Apple Hardware Test. See if you can start up with that disk long enough to read the instructions and then run it. It's usually on the disk with the instructions but not always, and is not always visible, but to access the test you would start up with that disc in the drive and press, I think, option, until it boots and then choose the Test. Someone correct me if I'm wrong on that.

That test is a good place to start. You could reset PRAM, NVRAM or press the PMU button. Might do something. But your mac has been monkeyed with maybe. That may mean that all the usual fixes were tried already then someone decided to get a closer look by taking the heat shield off. Of course, just taking off that cover doesn't mean that anything was done in there. The cover comes off easy enough for people to take it off and look and clean.

Nov 2, 2008 1:13 PM in response to Samsara

I've only got 2 install discs, not the AHT disc. Hence I was unable to run those tests on the AHT.

I only have an Apple keyboard and mouse connected on the USB bus, nothing on the Firewire bus. Only one monitor connected via the graphics card. Pretty bare bones setup while I test out the box.

As for RAM, it only had 512Mb of RAM installed when I got it. I bought 8Gb RAM from Crucial and swapped out the two 256Mb sticks for eight 1Gb sticks of RAM. Those Crucial sticks were recognized just fine in the Apple System Profiler.

Before installing Panther from the install disc, I did indeed use the DiskUtility on the install disc to format the hard drive. That's when I partitioned it into two.

Your question about the Tiger installation made me think. Since I got the box back from the Apple tech, I've only been booted up in Tiger and haven't gone back to Panther yet. I've now rebooted in the Panther partition. Still up and running for an hour now in Panther.

I'm not exactly sure how the Apple tech installed Tiger on this G5 (ie. disc image file or CDROM). Are there different Tiger discs for the different models of PM G5s? Or just one generic Tiger install set for PM G5s w/dual CPUs?


Ed

Nov 2, 2008 1:53 PM in response to Ed Mansky

There are different discs that can have an OS on them, your installation disks have the one kind, that is it won't work on a different model. The other type is the kind you would buy in an Apple store if you wanted to get a new OS. That would work on all compatible models, not just one.

So this is really interesting that you've been booted in Panther for all this time. If your machine can run fine that way, I would think the good news is that none of your problems are hardware related. Perhaps it was a botched install. I wonder how you could download 10.4 from Apple? If you could start up long enough in Tiger you could try doing a software update and see how far you get. If you got it all, I wonder if that might cure some ills by itself.

Nothing about Apple Hardware Test on either disc? You can still try this on either install disc that came with your computer even if you can't find it. It still may be there. This is from the manual:
To use Apple Hardware Test:
1 Disconnect all external devices from your computer except the keyboard and mouse.
If you have an Ethernet cable connected, disconnect it.
2 Insert the “Additional Software & Apple Hardware Test” disc that came with your
computer.
3 Restart your computer and hold down the “C” key as it starts up. A list of available
startup volumes appears. Click Apple Hardware Test and click the right arrow.
4 When the Apple Hardware Test main screen appears after about 45 seconds, follow the
onscreen instructions.
5 If Apple Hardware Test detects a problem, it displays an error code. Make a note of the
error code before pursuing support options. If Apple Hardware Test does not detect a
hardware failure, the problem may be software related.
For more information about Apple Hardware Test, see the Apple Hardware Test Read
Me file on the “Additional Software & Apple Hardware Test” disc.

Edit: I remember the option or "D" key used also. I'll try to track that down.
Edit2: On late 2005 macs it's the option key

Message was edited by: Samsara

Message was edited by: Samsara

Nov 4, 2008 4:08 PM in response to Samsara

Hi,
I rebooted into Panther and the PM G5 stayed up and stable for more than a day. Once I rebooted into the partition w/Tiger on it, I started having problems again.

I tried rebooting using the Panther install discs that came w/the machine, and looked on the disc for the Apple Hardware Test, but no go. I can only install Panther, bring up DiskUtility or bring up the StartupDisk section of SystemPreferences. No AHT on these install discs.

It therefore appears I have a problem w/the Tiger install the tech guy did for me. Not sure exactly what however. I'll just buy a copy of the G5 Tiger install discs and re-do the install myself.

I'll mark this thread "Solved" for now and start a new thread in case I have further hardware problems w/this G5.


Many thanks for the tips, they got me thinking about the OS, I was working under the assumption the problem was with the hardware.


Ed

Nov 13, 2008 2:05 PM in response to Samsara

UPDATE:

Turns out the problem was a bad, or slowly failing, graphics card. In further googling my problem, I ran across this entry that got me thinking about the graphics card in the machine.

After swapping out the graphics card for a spare one I had, the machine would stay up in both Panther (10.3.9) and Tiger (10.4.11).

So, in case any one else reads this and has similar symptoms, in addition to all the usual suspects (motherboard, CPUs, RAM, software), check out your graphics/video card as well.


Ed

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Signs of a bad motherboard or CPU card?

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