Toast Burning Problems

Question

Level 4

1,403 points

Toast Burning Problems

I had no problems until this new Mac. Roxio's support is horrible, so I'm trying here.

Mac OS X 10.5.5
Toast 8.0.4
I have burned a DVD+R just fine with Toast. A few days later I tried a DVD-R with the same data in the same method. When the burn starts, it just sits on 'preparing' and freezes up the computer when I force quit, etc. Burning through other applications (like iDVD) works just fine.

The drive's firmware is up to date
I have trashed the application and preference files, run disk utilities to fix disk permissions and reinstalled.
I am still having the same problem

Any thoughts?

(2x) MacBook Pro (Late 2008), Mac OS X (10.5.5), Used to have 12" PB, G5 & G4 Tower, 2 original MBPs

Posted on Nov 4, 2008 9:17 AM

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Answer 1

Mac-Medic

Level 6

17,301 points

Nov 4, 2008 10:43 AM in response to Taylor M

Did you try a different brand of media? The Matshita drives can be fussy with media. Mine will only burn certain brands.

Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

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Answer 2

Nov 4, 2008 10:49 AM in response to Mac-Medic

i notices this too. I can't even play some of my memorex dual layer dvd movies. Stinks.

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Answer 3

Taylor M Author

Level 4

1,403 points

Nov 4, 2008 12:27 PM in response to Mac-Medic

I can burn in iDVD using the same brand of media, the same exact disc. I really feel like it's a Toast issue b/c of the fact I can burn just fine in iDVD.

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Answer 4

demolasko

Level 2

390 points

Nov 5, 2008 9:03 AM in response to Taylor M

i have noticed some problems with burning .... i'll go to burn a regular cd and toast will freeze up .. i'll force quit then use the same blank cd and same files and it will work fine next time. any help?

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Answer 5

JijioBen

Level 1

19 points

Nov 5, 2008 10:10 AM in response to Taylor M

I have the same problem - I posted in Roxio's site and also in the optical drive thread here:

http://discussions.apple.com/thread.jspa?threadID=1778996&tstart=0

I tested with Disk Utility and was able to write 8x DVD-Rs and 16x DVD+Rs, but some 4x DVD+Rs are no longer working in any program.

I wonder if anybody tried with Toast 9?

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Answer 6

demolasko

Level 2

390 points

Nov 5, 2008 10:11 AM in response to JijioBen

yeah thats what i have toast titanium 9

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Answer 7

Taylor M Author

Level 4

1,403 points

Nov 5, 2008 10:00 PM in response to demolasko

Any of you guys try running the update to 9.0.4 that came out today? It might fix ya'll's problems. But I have v8, so I don't see a software update in my future and your problems seem to be a slightly different flavor than mine. Can you explain what's happening exactly?

I do not think it's the media (re 4x disks) I can burn in iDVD, but not in Toast. It's not a random issue in Toast either, it happens every time.

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Answer 8

Nov 5, 2008 11:02 PM in response to Taylor M

with 9.0.4 NO problems, you should upgrade ..

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Answer 9

JijioBen

Level 1

19 points

Nov 6, 2008 5:39 AM in response to Taylor M

I have Toast updated to the latest version (8.0.4).

If I use Disk Utility, I can burn on 8x TDK DVD+Rs and 8x no-name DVD-Rs consistently. No errors.

If I use Toast, I can only burn the TDK +Rs. The program hangs with the -Rs.

No matter what program I use, I cannot write to Cicero 4x DVD+Rs. I get a hardware error (0x09, lost track). This happens with the new machine, but all my previous Macs can write to it.

I doubt that an upgrade will solve the 4x problem - it must be the burner. But I hope that it will solve the -R problem.

Message was edited by: JijioBen

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Answer 10

JijioBen

Level 1

19 points

Nov 6, 2008 7:59 AM in response to JijioBen

Update - Cicero DVDs work if I burn them at 2.4x. I now see this is a media problem only. The only thing that remains is that Roxio hangs when I try to record DVD-Rs.

However, the new 9.0.4 update may solve the problem - if anyone can confirm that (they had the problem, they upgraded, problem solved) then I'll be all set...

Definitely this was not a hardware problem, which really boosts my confidence as an early adopter :)!

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Answer 11

Nov 6, 2008 8:04 AM in response to Aunty June

Aunty June wrote:
i notices this too. I can't even play some of my memorex dual layer dvd movies. Stinks.

I don't know if this will help but there is a 9.04 update to Toast.

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Answer 12

Nov 6, 2008 8:07 AM in response to JijioBen

the latest is 9.0.4 ...

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Answer 13

demolasko

Level 2

390 points

Nov 6, 2008 8:15 AM in response to Taylor M

i just updated to the 9.0.4 but had to go to work i'll know more when i get home later.

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Answer 14

demolasko

Level 2

390 points

Nov 7, 2008 9:10 AM in response to demolasko

well i upgraded but it would not take my serial number i have to call roxio now grrrrrrr

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Answer 15

demolasko

Level 2

390 points

Nov 7, 2008 5:21 PM in response to Taylor M

ok i upgraded successfully to the newest 9.0.4 and still having the same problem (which i assumed would be the case) seems like every new release has bugs in it untill the patches come out. i really hope apple releases some major firmware driver patches to fix all the problems everyone is having as there is a soon upcomming firmware update 10.5.6 (it cant come soon enough)

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