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iPod won't sync w/ iTunes 5

My iPod will not sync with iTunes 5. I've tried uninstalling then installing iTunes 5, updating the iPod software, nothing works. I've tried this several times. I'm also not using the quick switch feature.

I continue to receive this message:

“The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod’s software.”

I've never had a sync problem before. How can I sync my iPod with iTunes 5?

Posted on Sep 9, 2005 4:04 PM

Reply
22 replies

Sep 11, 2005 6:05 PM in response to Christopher Thuer

I have tried everything that Apple suggests I do. Still, no luck - I keep getting the same messages. The computer sees my iPod, but iTunes and the iPod software does not.

Does iTunes 5 have a service that it runs in the background? If so, when iTunes installs over iTunes 4.9, there is no service running that I can detect.

At any rate, I hope Apple acknowledges these problems. Otherwise, I am sticking with iTunes 4.9.

Sep 11, 2005 6:57 PM in response to James Bond 007

I have done everything suggested. I have uninstalled and reinstalled iTunes 14 times now. I have followed every suggested fix and I still cannot sync my iPod with iTunes. If someone has done something differently than what has been suggested here that worked please let me know. It really ticks me off to pay this kind of money for something and have it not work.

Sep 12, 2005 11:11 AM in response to Jeff Jones13

How did it work for you Jeff??
You were getting this messsage, right?

"The software required for communicating with the ipod is not installed correctly. Please reinstall iTunes to install the iPod's software."

What did you different to get it to work?

Some of the postings have talked about Quicktime. Is Quicktime perhaps the problem? I've never used it and don't plan on it. Would a stand-alone iTunes 5.0 work? And if yes, where could I get this?
I tried reverting back to 4.9 so I can update my iPod with some new music -- but it didn't work/

iPod won't sync w/ iTunes 5

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