Windows XP not detecting ipod.

Question

Level 1

9 points

Windows XP not detecting ipod.

I think i have the 3rd Gen iPod (the one with the buttons above the wheel).

I bought a belkin PCMCIA Firewire card for my laptop which said i could connect my ipod to it. I have installed the card without any problems, however when i plug in the ipod it is not recognised by the PC at all. It does not charge it, i cannot see it in My Computer or Itunes and i cannot update using the updater as it does not see it.

I have read the guide at the top of the page but still no luck, any suggestions?

Posted on Sep 27, 2005 7:24 AM

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Answer 1

toonz

Level 7

22,360 points

Sep 27, 2005 6:44 PM in response to Matt Owen1

Matt,

If the iPod in disk mode

http://docs.info.apple.com/article.html?artnum=93651

If not, put it in disk mode and then see if Windows explorer sees the iPod.

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Answer 2

Matt Owen1 Author

Level 1

9 points

Sep 27, 2005 11:54 PM in response to toonz

Thanks for the reply, i have tried putting it into disk mode and it doesn't seem to be making any difference.

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Answer 3

toonz

Level 7

22,360 points

Sep 28, 2005 6:16 PM in response to Matt Owen1

Check the cable. Because the only other answer is that the firewire card isn't working.

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Answer 4

Matt Owen1 Author

Level 1

9 points

Sep 29, 2005 7:50 AM in response to toonz

Well i've now tested this on 3 different laptops and it didn't work on any of them. I have tried a different firewire device on the card which worked fine. The weird thing about it is that i can charge the ipod fine. Will take it to the apple store on Saturday if i haven't got it sorted by then.

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Answer 5

Sep 30, 2005 12:03 AM in response to Matt Owen1

"§$"§$ da*n ipod

got the same problem. charges well but does not connect and appear in windows. tried everything (reset, harddisc mode, etc.) but nothing helped. symptom appeard over night. no changes on pc, hardware or software.

IPOD S*CKS (especially money from me to apple)

Did anyone found a solution?

thx

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Answer 6

Sep 30, 2005 12:31 AM in response to Matthias Stoll

I have the same problem.

it was like everything stopped working overnight and as i've been reading it seems to be itunes 5.0.1 that is driving everyone crazy, including me. i am ready to kill someone at apple for this (but not really, i just want my ipod to work on my computer again!)

so i tried toonz' solution (didn't work) and phrenck's solution (didn't work) and i also tried to downgrade back to itunes 4.9 but my ipod is still not recognized at all. i think maybe it's because my ipod was recently updated with the 2005-09-03 updater? i don't know. i have a 20 GB 4th gen ipod and i'd like to get this problem resolved ASAP since my warranty expires on 10/18 and i'm debating whether or not to go in to get a replacement.

thanks for any help. =p

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Answer 7

Sep 30, 2005 2:59 AM in response to Matt Owen1

My ipod works fine with my desktop but y laptop will not recognise it as either a mass storage device or an ipod. I have windows XP sP2 with a brand new install of everything, i have made sure that windows is supplying the device power as it suggests in apples support topics, i have installed and re-installed every piece of ipod software on the machine and it still won't recognise it. I have a 4th generation ipod and have never had problems connecting it to any of my other pc's or laptops or anybody elses. As this is now my main machine for on the move it is infuriating me that i cannot access the music on it.

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