Macbook Pro can't see ethernet connection

All of the sudden my Macbook pro stopped seeing my ethernet connection. Network Diagnostic says I am not plugged in. On the router the # port I am plugged into is blinking. I have tried using different cables, switching ports and even surfing on another mac and then quick plugging in it's ethernet connection, but I still can't connect.

Any help would be appreciated.

Macbook Pro Late 2008, Mac OS X (10.5.5)

Posted on Nov 10, 2008 10:25 PM

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22 replies

Nov 16, 2008 8:23 AM in response to SterlingBen

I purchased the new Macbook Pro on 10/22. And in that three and a half weeks, I've had to return it TWICE because of the same issue. They have been nice enough at the Apple Store and have transferred all files, apps, etc to a new laptop. But yes, same experience -- working away in a business office and all of a sudden the ethernet connection goes out. Since the model is so new, they can't say whether it is a malfunction of the model or a problem (surging) with the ethernet connection at the office I'm working at. So for now, they are just saying that I shouldn't use that port. Meanwhile, several other Macbook users (older model) are working around me with no problem whatsoever. If this happens one more time, I'm taking the Macbook Pro back and will order a refurbished older model.

I would like to know if anyone else has had a problem with the ethernet port so it can be determined whether it is a problem with this new model.

Nov 25, 2008 8:45 AM in response to SterlingBen

I have the same problem too, however this only happens when i try to connect my new macbook pro to my gigabit switch (linksys SD2005). Initially i thought it was a cable problem, i used a cat6 cable, then i tried a cat5e cable with no luck.

I tried connecting my macbook pro with my router (linksys WRT54GL - tomato firmware) and all my cables (cat6, cat5e, cat5) worked!

I then tried the same thing on my mothers new macbook with the same results. The linksys switch is connected to my iMac (1st gen aluminum), and it connects well with my linux box on gigabit speed.
I find it surprising to see this problem on both the new macbook and macbook pro...
Im thinking it's either the firmware or the hardware it's self (i used bootcamp with windows xp and the problem persists)

Dec 5, 2008 5:52 PM in response to COappleuser

I got the exactly the same thing, I bought a Macbook pro 2.53G/4Gram/230Ghd. three weeks ago, but within one week, the ethernet port couldn't be seen, I called the apple service, they exchanged me a new one.
But after two weeks, just yesterday, the same thing happened again, at first I thought this could be my fault, but coming here, I realized that I must be a fault of design.

Dec 9, 2008 9:38 PM in response to trazanka

To be clear, this post is regarding the issue of the Ethernet port on the new macbook (Late 2008) burning out COMPLETELY. No restarting, plugging, unplugging, pinging, or praying will bring it back, as confirmed by the Geniuses at the Apple Store. If you have issues otherwise, please post a new discussion.

Thank you to those who have documented their cases here as it may lead to a quicker resolve of this potential hardware fault.

Dec 10, 2008 1:02 PM in response to Adimas

My experience is similar, and the workaround I have devised is frustrating. I too am connecting to a gigabit switch. Windows, via BootCamp/VMWare Fusion, sees a 1GB connection (bridged networking). Mac ethernet, when set to automatic or forced to 1000baseT, will not connect (reports cable unplugged). It will sporadically connect, then drop out. It will connect if I turn AirPort on, then disconnect when I turn AirPort off.

The only solution I have found is to manually set the Ethernet to 100baseTX. The switch is seeing me connected at 1000/T, but the MBP reports 100. Speed tests on the Windows side are significantly faster than on the Mac side.

It seems like the hardware is working but something in software/firmware is not?

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Macbook Pro can't see ethernet connection

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