Level 1

9 points

Corrupt iPod file

I've had this happen twice now and can't figure out what's causing it, so I'm hoping someone else has suggestions. When I plug my iPod into my computer to update it, an error message pops up saying that the "PlayCount" file on the iPod is corrupted and unreadable and needs to be repaired using the "Chkdsk" utility. It does seem to actually be corrupted because it will not record new play counts or keep track of those songs I've played immediately before it has this issue. Both times I've used the "Restore" feature of the iPod updater, which does fix the problem, but this isn't exactly ideal because then I have to load everything back onto my iPod, which takes quite awhile because I have a few thousand songs. Does anyone have any idea why this keeps happening so I can (hopefully) prevent it from happening in the future? Oh, and this is a recent development, too. I've had the iPod since September and the first time this happened was at the end of December and then again earlier this week, and (as far as I know) I haven't been using it any differently. Thanks!

Posted on Jan 13, 2005 1:19 AM

406 replies

Feb 25, 2005 1:42 PM in response to AbbyM

true i actually would'nt wan't to do that

Feb 28, 2005 9:01 PM in response to Da Gopha

Hey Gopha,
I most certainly did get the error message again, after rolling back mind you.
It seems that I was doing the wrong chkdsk, the one you offered seems to be working for now, but we'll see.

Thanks

Peace and good luck to all, Frizz

Da Gopha

Level 5

6,485 points

Mar 1, 2005 6:54 AM in response to The Frizz

Gadzukes!! Well you're one of the first - although I've posted that this may be the case... Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST" #44, 04:27pm Feb 14, 2005 CDT

There's another temporary solution which Jim has come up with, and tested...: JimUK69, "SUMMARY: Corrupt file requests chkdsk :REPOST" #77, 04:26pm Feb 25, 2005 CDT

Cheers,

Gopha.

Da Gopha

Level 5

6,485 points

Mar 1, 2005 7:18 AM in response to AbbyM

Da Gopha, "SUMMARY: Corrupt file requests chkdsk :REPOST" #87, 07:13am Mar 1, 2005 CDT

is the link to my latest update following a conversation with Level 2 Apple Support.

Mar 1, 2005 9:31 PM in response to Da Gopha

Ah!
It worked! The right chkdsk worked! Many thanks to you monsieur la Gopha. For the first time I have my whole library on my iPod.
Although when chkdsk first finished, iTunes started to update then shortly froze and when I checked the iPod, all the songs were deleted. When I tried again this morning, it was updating songs faster than ever before.
Thanks again Gopha

Da Gopha

Level 5

6,485 points

Mar 2, 2005 3:18 AM in response to The Frizz

Hmmm... <Gopha scratches his furry stubble>

Interesting - I never expected chkdsk to do anything more than clear the error message in this instance.

As long as it's working fine for you - then we're happy, always a pleasure Frizz!!

Cheers!

Mar 4, 2005 9:06 PM in response to AbbyM

Chris,

Could you hook em up with 3.0.1 firmware? I'd be most appreciative

moo113@gmail.com

Thanks,

Da Gopha

Level 5

6,485 points

Mar 7, 2005 4:34 AM in response to Geoff Goldsmith

Geoff,

Chris has posted it on a website: Chris Capell, "SUMMARY: Corrupt file requests chkdsk :REPOST" #4, 12:03pm Feb 2, 2005 CDT

Mar 14, 2005 1:08 PM in response to DAVID ROBERTSON

Can you send me a copy speakers1963@yahoo.com

Da Gopha

Level 5

6,485 points

Mar 15, 2005 4:08 AM in response to Linda Davis3

Linda,

I don't know if anyone is still emailing it out. Chris has posted it on a website, linked within this post: Chris Capell, "SUMMARY: Corrupt file requests chkdsk :REPOST" #4, 12:03pm Feb 2, 2005 CDT

Kind regards,

Gopha.

Mar 16, 2005 7:19 PM in response to Mikey Likes It

I tried it and it didn't work

Da Gopha

Level 5

6,485 points

Mar 25, 2005 8:05 AM in response to AbbyM

About iPod Updater 2005-03-23
iPod Updater 2005-03-23 includes new iPod Software 1.1 for iPod with color display. iPod Updater 2005-03-23 contains the same software versions as iPod Updater 2005-02-22 for all other iPod models.
Whats New in iPod Updater 2005-03-23
iPod photo Software 1.1 for iPod photo
Support for optional iPod Camera Connector for importing and viewing photos directly on iPod photo
Updated slideshow transitions

So unfortunately, still the same 3.0.2 firmware/ equivalent, and no fix for the chkdsk folks... <sob!>

Kind regards,
Gopha

Mar 28, 2005 7:49 PM in response to Da Gopha

Hey Gopha,

First of all i'd just like to thank you as your postings on this matter has been of great help and it is good to know that someone out there is actually attempting to fix this problem.

By the seems of things i am one of the luckier ones with a version that can use 3.0.1 and the temporary fix of using the chkdsk worked although the Soft Reset did not.

Thanks for all the postings as they have been very useful and informative. Id also like to add that all the information and directions for use have been very easy to understand and implement.

Lets hope that Apple will eventually do something about this problem.

Cheers,
Richie

Da Gopha

Level 5

6,485 points

Mar 29, 2005 10:26 AM in response to richard herries

Cheers Richie,

Thanks for your kind comments. Whilst I'm fielding questions and attempting to provide assistance for folks with this issue (I know how frustrating the error message is) - I'm by no means actually able to fix this issue from a standpoint of 3.0.2 firmware. That's over to Apple's US Engineering boffins.

For me, it's just a case of suggesting 3.0.1 as a bug-free firmware in the meanwhile whilst Apple gets it sorted. If folks are happy implementing this (as many have been), then I'm happy to continue recommending it. It does work perfectly fine for folks so far...!

Happy Podding, and thank you again for your support.

Kind regards,
Gopha

May 2, 2005 3:59 PM in response to AbbyM

can some one send 3.0.1 to me

kidcavsgarden@kc.rr.com
and can some one tell me how to downgrade to 3.0.1 on the mac??

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Corrupt iPod file