Blank screen, music still plays

I have tried all the resetting steps as outlined in the troubleshooting section of the website...still nothing. The Apple logo flashes faintly for a second, then disappears. I can still listen to the music...it's just the display that's not working.

Posted on Apr 11, 2005 9:49 PM

Reply
28 replies

Jun 4, 2005 2:49 PM in response to Kristin Priddy

I have the 3 generation 40GB iPod and I have to squeeze the sides to get the display to come on. I've also had to hit it against my hand. The sound is fine, just the display isn't. It may be out of replacement warranty though that I had with Best Buy.

Seems like the iPod software restore did the trick. I wonder how long this will last. I wish Apple had a trade in value on these things. I would love to have a photo iPod!

Jun 11, 2005 7:37 AM in response to Michael Knochen

This seems to be the trick! Squeeze the sides of the iPod together just below the bottom of the screen... the text will reappear, then disappear. If you do it two or so more times it stays on. Clearly something to do with a bad connector; but ****, at least it works.

Good thing, too, as I'm leaving for two weeks to China and was about to give up on taking my trusty iPod with me!

Jul 19, 2005 9:19 AM in response to The Adversary

Did you ever find a solution? I have two issues: (1) music plays slow and garbled, and (2) no screen.

I have the same issue. Out of nowehere, I lost the screen and the music plays all slow and garbled. However, I do have the ability to have the backlighting come up (like when you hold down menu to light the thing up), but I still cannot read the screen--there's nothing on it! It just lights up a blank screen.

Sep 12, 2005 12:02 PM in response to John Byrom

My 4th gen. 20GB just did the same thing (3 days after the warranty expired) Initially the death started with a blank screen and a backlight. This progressed to no backlight after I tried a Menu/select reset. I then connected the Ipod to my G4 with a Firewire and tried a recharge for a few hours. Nothing. After that, I tried the restore. Still nothing. No apple logo -Nothing. It does play just fine, and I can control it through I-tunes. I am currently trying a recharge with the AC adapter. Any other suggestions??

Oct 7, 2005 2:06 AM in response to Kristin Priddy

I too am getting the error message others have posted on this site;

"Attempting to copy to the disk 'XXXXXXXXX'S IPOD' failed. The disk could not be read from or written to".

I have same problem, including a screen problem. I can only do a partial update of songs (~3 GB) before I get the error. The iPod is the only FW device connected directly to my Mac.

The screen issue is confusing. The screen works fine when connected to the computer. It also displays the charging icon when attached to the charger. But when I try to navigate the menu system the screen goes blank until I select a sub folder. The screen briefly displays the animation moving to the sub folder then goes blank again. When playing songs, the display flickers faintly.

I restored factory settings using iPod updater 2005-6-26 and use iTunes 5.0.

I will try the new 2005-9-23 updater and iTunes 5.0.1

10 GB iPod touch wheel.

Help!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Blank screen, music still plays

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.