Can't purchase? There is not enough memory available. There was an error in
I just started getting this error tonight from the itunes store. It works fine until I try to purchase a song and then I get this message:
"Could not purchase "song name". There is not enough memory available.
There was an error in the Itunes store. Please try again later."
I tried restarting computer, etc but that didn't help. I am using an older version of itunes (7.5.0.20?). Could this be the problem?
Does anyone know how to fix this or what is causing it?
I got the same nonsense about not having enough memory when I called the 800 number. When I pointed out that just the day before yesterday the very same computer did have enough memory, the guy just started reading from the top of his "script" again. At which point I hung up. I'm supposed to be impressed with Apple?
*Ya today i just got an itunes card and i couldn't wait to download a few songs and i come to my computer to download a song and that same message came up. Its really depressing.* :"(
I'm having the same problem too. So I'm adding my name to this "list" so that perhaps Apple will take notice. But as the other person said, they probably know exactly what's wrong and just aren't saying it. Wouldn't it be nice if the tech people were actually tech people and not script readers?
ahhh! the same exact thing happened to me! Apple, please fix this because i have 70 dollars in store credit burning a hole in my pocket =P and i wanna buy some new music. so please, work on this. now. thanks =]
I recieved the same message ealier today so I upgraded to the 8.0.2 and now I'm able to download the music. Maybe they are forcing people to upgrade for a reason.
Trying to download a TV show (just discovered Torchwood). Had the message all day too and deleted some stuff I didn't need. I have a dual processor with a total of 2G RAM, so I KNOW that it isn't my computer. Very annoying.
But that's the problem. Every time I try and download the iTunes 8 it says that VBScript is not working and iTunes requires QuickTime and blahblahblah. I tried the support section, I tried contacting them, I basically did everything I could and I still have the same problem. So I'm pretty mad about it, and the fact that now I can't download my music.
I have been having the same problem for 2 days. Finally spoke with someone on the phone with iTunes Help Service and Support. He said it is a server problem on iTunes part and they are currently working on it. Hopefully will be fixed by tomorrow.
Me too!The exact error message I'm getting also. I was going crazy trying to figure it out, but seeing all comments now I see its definitely an ITunes problem, not our computers. When someone gets a solution can you post it please???
Upgrading to 8.0.2 solved my problem, too, but apparently other users haven't been as lucky. I hate these upgrades. Each one is more bloated than the last, full of crap I don't want or need. But at least I can download now. What are you gonna do?
Again, I've been having the same problem where I cannot download anything. Because of the memory thing, I prompted myself to delete two tv shows I had bought... becuz I thought I would instantly be able to by the new tv show right away. instead of saving them or putting them on my back-up hard drive because that was full, I just erased it, stupid in retrospect. I thought my computer was out of memory because of it said there was an error, not enough memory, try itunes soon. THEN, I went out and spent a hundred dollars to buy more MEMORY for my computer! When I got through following the manual and installing it and found out it was still giving me the same message? Then i felt upset.
I'm personally mad because Wed/Thursday are my FAVORITE show nights... and I don't own a TV or care to, but have gotten addicted to this stupid routine of watching the ones i do like as soon as they appear on itunes. I pay 2 dollars for each show (plus major credit card interest, lol) and they can't even fix it? I can't update like a few people did even if I wanted to, and I too am SO sick of their updates. If it works, why do they break it?
I've got to say, people in charge now are always hire consulting firms or people to change things to make it "better" when it was perfect in the first place. We get used to a system working a certain way, and when it is different and supposed to be better, it's always this sacrifice between figuring out how to work the new program and seeing if there is anything that is "better" (usually if there is something better it isn't worth the change) and missing the old one. It's sort of like when a supermarket rearranges everything. Suddenly, the apples are where the books were, and the milk is next to the cereal instead of the cheese. I hate when they do that. It's a marketing gimmick to make us less competent so that it takes us longer to shop. And in computer terms, it makes us want what they are giving us more. People were willing to call 1800 numbers, I was willing to spend a hundred bucks to buy extra memory because I thought I didn't have enough..
I am so sick of how this culture is obsessed with change. What we need to remember is that there are models that work, and maybe we should sometimes replicate them or try to make it work based on what did work instead of thinking change is the answer to EVERY single thing or error. I don't think Itunes has a clue (despite all these customer feedback things) of what we liked or like best.
Well, it's a small comfort to know that I'm not the only one with this problem! It worked perfectly up until last night. I did the same thing as everyone else -- deleted some songs, deleted some other stuff out of my Recycle Bin, defragged my computer -- no luck. I've heard others say that they were only able to download songs once they upgraded to iTunes 8.0. Is this update compatible with Windows XP? I don't want to have to upgrade to Windows Vista just to access the latest version of iTunes. Talk about "planned obsolescence"! Ah well, at least the customer support who replied to my e-mail was pleasant. Here's hoping they get this problem fixed SOON!
