Firmware 2.2 - Breaks BBC iPlayer

Thanks for this Azureblue. I have posted a link to your comment on the BBC iPlayer forum in the hope that someone at the BBC will read the result of your investigation and do something about it.

I think I've got to the bottom of the problem and I think it's at the beebs end and should be easy for them to sort out.

I've recreated the error in Firefox by spoofing the user agent details so iplayer thinks I'm using a ipod touch.

User Agent for FW 2.1.1 works:-

Mozilla/5.0 (iPod; U; CPU iPhone OS 2 11 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5F138 Safari/525.20

User Agent for FW 2.2 gives the error everyone is getting:-

Mozilla/5.0 (iPod; U; CPU iPhone OS 2_2 like Mac OS X; en) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5G77a Safari/525.20

Pictures available here:-
http://tinyurl.com/5qwvxt

Should be a simple case of the beeb adding the above details to the list of allowed devices that can use iplayer mobile, hopefully they'll do this quickly tomorrow when they come in (I'd be worried if they don't)

I have the same problem, tried the suggestion 'reset network' but it made no difference. Wrote to Apple & BBC

tried to retore to previous version of ipod software but must have done something very wrong.

cant restore as says "software for this ipod is not currently available. Make sure you have the latest version of itunes and try again". Wont even turn on

have the very latest version of itunes and tried a on another machine but same thing even though this was running previous version of itunes.

Notebook running vista.

ANyone think they may be able to help.....

Issue is being passed to the iPlayer dev team

http://www.bbc.co.uk/dna/mbiplayer/F7331805?thread=6089889

i also have the same problem

You get a similar message on a Mac but you are given the option to set up your iPod as if it were new on the computer. You have to choose that option; it will not allow you to continue using the original registration. It then starts off from square one but using the old software. You will loose your Safari favourites, email accounts etc but you can re-instate these manually as you would have done when you were first setting up your iPod.

Thanks for your help. In the meantime I have restored 2.1 and, lo and behold, I have access to the iPlayer!

Same problem with mine, really gutted. Have tried to restore, its says it has but still comes up with 2.2 and the problem!

it would have been nice if we'd been told this would happen... and i suppose its part of the safari "improvements" they added. if they know it's happened it might be easy to fix, so i just hope they check these help pages.

Seems to be fixed now. Good response from the Beeb. Bless.

hooray for the Beeb!

Hurray, the iPlayer is now working on my iPod Touch as well.

But I am a little confused.

I've been getting the 'Sorry, programmes can only be accessed over a wifi connection' message for about three weeks now.

Others where also having the same problem according to a thread on the BBC iPlayer message boards, all before 2.2.

So why did some people only get this problem after updating to 2.2 while others had it on previous firmware?

Whatever the reason though it now thankfully works, very very happy.