iPhone software update 2.2 error

This is the exact error message I just got.
Does anyone know what it means?

I have a problem getting the new upgrade for my iphone. Everytime I tried to download it, it wont back up and then a messgage pops up saying its an error with backing up the iphone. How can i fix this so i can finlly download the new upgrade.

Read the previous post.
DELETE THE UPDATE IN THE ITUNES FOLDER then try again this should do the trick. Seemed fishy that you could uopdate through a virgin computer and fix the problem so it must me a corrupt update.



Hopefully this will help.

This is my first apple product since the Apple II (pc). I bought an I phone tonight and had it for about an hour when I decided to sync the phone. I went to my computer plugged the sucker in and a new version of I tunes was avail. I dld that and the was given the option of updating to the new os? Revision 2.2. When i completed the dls My Iphone froze and kept looping to try to restart itself. Error 14 was the cose i think. I went to apple support who recommended I reboot my computer. (soo helpful). Google had no answers. Searched this forum with a few hints, but nothing worked and I wasn't about to kill over 8 gigs of music rips from CDs to reinstall Itunes. So here is what I did to fix it and I hope it helps a few of you If you are getting an error or looping error.

LOOPING ERROR FIX:

1.) Sync before upgrading (I didn't so this and lost all my settings)
2.) Open the folder that has the update in it and delete the update.
3.) Restart Itunes and connect the phone
4.) Chose Restore
5.) This should re-download the update and fix the phone back to factory settings at which point you can sync and get your settings back


I think these errors are caused by corrupt data in the rather large update downloald that causes the looping beeeeehavior..

Hope this helps alll the bricks.

🙂

I guess there's nothing to do with the downloaded firmware because I tried to use the firmware downloaded by my friend which proved worked fine and the error message exists.....

Actually I think there's something to do with the power voltage of your computer USB hubs...like my desktop which got 6 USB hubs always failed my upgrades with different error messages very time. But then I changed to another computer without any additional USB hubs, it works fine (with the same firmware downloaded)

Interesting you say to delete the downloaded firmware from the iTunes folder as I can't find it anywhere and after a windows search it can't find anything, however iTunes seems to be "unpacking" the firmware and then trying to restore with it but will get the Error (14) message.

Downloading the firmware via another site and will try a "shift" restore and choose the latest firmware to install - hopefully that will turn my brick back into an iPhone...

2 thumbs up Apple...