You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Podcast Download Error -39

This has happened to me three times now. When I am in the middle of downloading a podcast, my computer has either frozen or lost internet connection, so the podcast download gets interrupted. Once I restart, or reconnect to the internet, and go back to the list of podcasts, the one I was downloading is grayed out. I push the "Get" button next it and I get this error message: 'There was a problem downloading (said podcast). An unknown error occurred (-39). Please check that the URL is correct and the connection to the network is active and try again.' I have tried resubscribing to the podcast and even reinstalling iTunes. I didn't know if maybe there was a partial file saved somewhere that is making iTunes think there's still a problem. I don't know where to look for that though. Anyone else had this problem before or know what I should do to fix it??

Dell XPS, Windows Vista

Posted on Nov 26, 2008 9:09 AM

Reply
1 reply

Jan 11, 2009 6:18 PM in response to hanleycm

Okay, I had the exact same problem. I restarted by computer during the middle of a podcast download because my computer froze. In order to fix this, (I'm using a windows XP now):
1. Go to the start menu.
2. Click on search.
3. On the left menu, click on all files and folders.
4. Type the episode name of the podcast.
5. Results should come up.
6. Click on the folder that is named after the podcast episode.
7. Delete the two files located in the folder. (2 in my case, they were named download and something else I can't remember)
8. Retry your download.
9. There you go, you got your podcast!

Message was edited by: FriendsDontLetFriendsGo2****

Podcast Download Error -39

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.