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Problems downloading iTouch 2.2 Update

So I've tried downloading the new 2.2 update for my iPod touch about 7 times and everytime the download appears to be finished a notice pops up saying that there was an error downloading the update and the connection timed out. My internet is working just fine and I can sync my iPod... it's just not updating.

My iTunes is the current 8.0.2 edition and I tried restoring my iPod but it won't let me. For some reason I have to update it before I restore it.

What am I supposed to do?

Windows XP Pro

Posted on Nov 27, 2008 1:00 PM

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64 replies

Dec 18, 2008 11:29 AM in response to kendiwoo692

I tried several things as I had the same problem. My problems first were could not complete restore, could not find iPod, lost communication during update and required file not found. So I uninstalled the new iTunes and reinstalled it. Same problem occured. I even tried reseting to factory settings still no luck. I found one suggestion to change the USB port you are using. I did that and in iTunes I clicked on my iPod and asked it to set up as new iPod for this computer. It gave me the name of my existing iPod I had tried to restore after the upgrading to 2.2...IT WORKED. It was all my original settings. Bad news I had to manually select which music to add and pictures but I had not been able to restore it to usable functionality so I was thrilled. Dont know if that will help but its worth a try if all other options have not worked.

I love MAC but wish someone there would see that this is a MAJOR BUG!

Dec 25, 2008 6:34 PM in response to kendiwoo692

I have a similar problem, when I tell it to update it goes through the whole "I agree / Decline" stages and when it tries to download it, I get this message:

"There was a problem downloading the iPod software for iPod '<Name>'. You do not have access to that resource.
Make sure that your network settings and network connection is active, or try again later."

I can obviously access the internet fine, I can sinc my iTouch, and all of my firewalls are down, what do I do allmighty apple?

Problems downloading iTouch 2.2 Update

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