ARD 3 and Faronics Deep Freeze questions
Hello everyone
I am interning at an IT department of a branch campus of a large university. Among other new exciting things I was recently given the responsibility to administer the 5 campus macs that are connected to the network as actual works machines (there are others but those are chat only machines and aren't connected to the same subnet but rather on wireless). 1 of them is a faculty members and is easy enough to figure out, the other 4 are in labs and have the Faronics software Deep Freeze installed on them. I have the deep freeze assistant installed for ARD (so i have all the UNIX commands) and the PDF manual from Faronics but am still unable to unfreeze computers across the network to run updates. I vaguely recall setting up the assistant and putting in the credentials for admin.. although I'm not sure if i put in the right stuff. My command to thaw a machine current looks like this
/Applications/Faronics/DFXControl.app/Contents/MacOS/DFXControl command <<adminfordeepfreeze>> <<passwordfordeepfreeze>> bootThawed
I run this as root. I am sending it against machines that are just sitting at the login screens. I feel like I'm missing something very obvious.
Any help would be appreciated! Remember I'm just a n00b.
I am interning at an IT department of a branch campus of a large university. Among other new exciting things I was recently given the responsibility to administer the 5 campus macs that are connected to the network as actual works machines (there are others but those are chat only machines and aren't connected to the same subnet but rather on wireless). 1 of them is a faculty members and is easy enough to figure out, the other 4 are in labs and have the Faronics software Deep Freeze installed on them. I have the deep freeze assistant installed for ARD (so i have all the UNIX commands) and the PDF manual from Faronics but am still unable to unfreeze computers across the network to run updates. I vaguely recall setting up the assistant and putting in the credentials for admin.. although I'm not sure if i put in the right stuff. My command to thaw a machine current looks like this
/Applications/Faronics/DFXControl.app/Contents/MacOS/DFXControl command <<adminfordeepfreeze>> <<passwordfordeepfreeze>> bootThawed
I run this as root. I am sending it against machines that are just sitting at the login screens. I feel like I'm missing something very obvious.
Any help would be appreciated! Remember I'm just a n00b.
Mac Mini C2D, Mac OS X (10.5.5), 2.0 GHz, 2 Gigs DDR2 (My personal computer)
