Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

1 points

Problems connecting with all FTP clients

I'm having problems connecting to FTP servers using any FTP client on my Mac. Currently, I'm running Panic's Trasmit, but I've also attempted with Fetch.

Both generate the same problem. I began troubleshooting with my ISP and then with my webhost. Neither can find any problem. Additionally, the problem happens across a wide range of web hosts.

Here's what happens. Whenever I connect via FTP, the connection is accepted. When the FTP client attempts to download a list of the files, it stalls and I get a message stating that the "Connection timed out or server hung up."

Sometimes I am able to connect to the FTP site and begin an upload/download. However, it inevitably stalls out sooner rather than later.

When I connect using a friend's PC through the same Airport Express, the connection runs fine.

I'm at my wits end! I've done a search in multiple forums, but here's a link to an earlier Apple discussion that seems to be similar:
http://discussions.apple.com/thread.jspa?threadID=1175591&tstart=2128

Does anyone have any clue what could be going on???

iMac G5 2Ghz, Mac OS X (10.4.1), Transmit 3.6.7, Fetch

Posted on Dec 7, 2008 1:50 PM

26 replies

philipdowner Author

Level 1

1 points

Dec 8, 2008 6:21 PM in response to BDAqua

Firewall is OFF completely.

I enabled FTP Sharing and that works fine when connecting to my Mac from another in the same wireless network. All file sharing between machines works well too.

BDAqua

Level 10

239,363 points

Dec 8, 2008 6:44 PM in response to philipdowner

OK, let try FTPing in Terminal to an outside one...

http://mmughrabi.blogspot.com/2007/10/using-mac-os-x-terminal-as-ftp-client.html

http://voidin.blogspot.com/2005/10/how-to-ftp-files-using-osxs-built-in.html

http://www.umanitoba.ca/computing/ist/software/ftp/ftposx.html

Also, did we ever check the Logs for clues by using the Console Utility?

philipdowner Author

Level 1

1 points

Dec 8, 2008 7:12 PM in response to BDAqua

Using Terminal to FTP does pretty much the same thing. The server will let me connect, but when I run 'ls' it retrieves a partial list and then times out.

I've gone through the logs for clues and here's what I get consistently. Let me know if there are specific log files I should be checking or any idea of what clues to look for.

Most consistent error first followed by a couple of others:
2008-12-08 16:08:59.706 Transmit[600] CFURLGetFSRef failed

2008-12-08 09:22:16.962 Cyberduck[299] CFURLGetFSRef failed

2008-12-08 09:23:26,331 [Background] ERROR ch.cyberduck.core.ftp.FTPSession - FTP Error: I won't open a connection to 172.16.56.105 (only to 216.166.168.55)

2008-12-08 09:23:55,343 [Background] WARN com.enterprisedt.net.ftp.FTPControlSocket - Forced to close socket Socket[addr=ftp.manifestbozeman.com/69.93.144.2,port=21,localport=49831]

philipdowner Author

Level 1

1 points

Dec 8, 2008 7:18 PM in response to philipdowner

This is probably the most comprehensive error that I've found. It's pasted in it's entirety with before and after errors as well.

2008-12-08 08:57:28.710 SyndicationAgent[270] WARNING: BestCalendarDateFromString - can't interpret: 'Mon 08 Dec 2008 04:36:08 -800'
Dec 8 09:10:53 philip-downers-imac-g5 /usr/sbin/ocspd: starting
2008-12-08 09:20:44,059 [main] ERROR ch.cyberduck.core.Local - _impl.listFiles == null
2008-12-08 09:20:44,071 [main] ERROR ch.cyberduck.core.Local - _impl.listFiles == null
2008-12-08 09:22:16.962 Cyberduck[299] CFURLGetFSRef failed
2008-12-08 09:22:17.090 Cyberduck[299] CFURLGetFSRef failed
2008-12-08 09:22:17.106 Cyberduck[299] CFURLGetFSRef failed
2008-12-08 09:22:17.107 Cyberduck[299] CFURLGetFSRef failed
2008-12-08 09:22:17.110 Cyberduck[299] CFURLGetFSRef failed
2008-12-08 09:22:17.111 Cyberduck[299] CFURLGetFSRef failed
2008-12-08 09:22:17.112 Cyberduck[299] CFURLGetFSRef failed
2008-12-08 09:22:17.126 Cyberduck[299] CFURLGetFSRef failed
2008-12-08 09:22:17.127 Cyberduck[299] CFURLGetFSRef failed
2008-12-08 09:22:17.128 Cyberduck[299] CFURLGetFSRef failed
2008-12-08 09:22:17.130 Cyberduck[299] CFURLGetFSRef failed
2008-12-08 09:22:17.131 Cyberduck[299] CFURLGetFSRef failed
2008-12-08 09:22:17.132 Cyberduck[299] CFURLGetFSRef failed
*2008-12-08 09:23:26,331 [Background] ERROR ch.cyberduck.core.ftp.FTPSession - FTP Error: I won't open a connection to 172.16.56.105 (only to 216.166.168.55)*
*2008-12-08 09:23:55,343 [Background] WARN com.enterprisedt.net.ftp.FTPControlSocket - Forced to close socket Socket[addr=ftp.manifestbozeman.com/69.93.144.2,port=21,localport=49831]*
2008-12-08 09:27:48.684 SyndicationAgent[307] WARNING: BestCalendarDateFromString - can't interpret: 'Mon 08 Dec 2008 06:32:34 -800'

BDAqua

Level 10

239,363 points

Dec 8, 2008 7:56 PM in response to philipdowner

Hmmm, I have none of your problems, but going to ftp.manifestbozeman.com

I get only a pub folder that is empty, fwiw.

Hmmm, the 172. addy is your Private IP, 216. is the Public one from ISC Distributors ISCD.

No wonder... FTP Error: I won't open a connection to 172.16.56.105 (only to 216.166.168.55), and seems to explain "CFURLGetFSRef failed", which is as I understand it, something like (output?) directory doesn't exist.

Now to ponder this...

philipdowner Author

Level 1

1 points

Dec 8, 2008 8:40 PM in response to philipdowner

I went to the corner store for a couple of items. When I returned, I connected to my FTP server and was able to download files. When I opened my web browser to write about this, the connection immediately stalled and I was unable to reconnect.

First consistent thing I've been able to find!

BDAqua

Level 10

239,363 points

Dec 8, 2008 8:49 PM in response to philipdowner

WARNING: BestCalendarDateFromString - can't interpret: 'Mon 08 Dec 2008 06:32:34 -800'

That's a bad RSS feed in Dashboard, Safari, Something else.

If you don't have a Browser or other internet stuff running does it disconnect?

Oh, does Safiri address the ftp site OK... Read only, but a test.

philipdowner Author

Level 1

1 points

Dec 8, 2008 9:38 PM in response to BDAqua

Can understand the bad RSS feed... Probably NetNewsWire.

I tried restarting completely, then logging in via FTP right away. No change, still will not pull up a list of files.

Safari addresses the site OK. Again will only pull up the pub folder.

BDAqua

Level 10

239,363 points

Dec 9, 2008 1:00 AM in response to philipdowner

I'll have to ponder... and experiment...

philipdowner Author

Level 1

1 points

Dec 11, 2008 6:54 PM in response to philipdowner

Anyone have any ideas... All my internet searching and I'm still stumped. 😟

philipdowner Author

Level 1

1 points

Dec 12, 2008 10:28 AM in response to philipdowner

Looks like I've found something promising! There's a 'Use Passive Mode' checkbox that is enabled for each shortcut in Transmit.

Here's a video of what you need to do. If this resolves my problem, I'll mark this one answered later today!

http://www.youtube.com/watch?v=Uyw-lqblc_Q

Problems connecting with all FTP clients