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iTunes Says Password is Wrong, But I know It's Not

When I attempt to login to iTunes, I type my password and get the following error:




User uploaded file

I have used iForgot to change my password, and after using the new one, it still shows the error. Apple even sent me an email saying hat my password had been changed.

Could anyone assist me?

Maroon colored 32GB iPhone (one can only hope) | ativa wireless router |, Windows XP, 2.0 USB | Verizon Broadband

Posted on Dec 10, 2008 2:06 PM

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Posted on Dec 10, 2008 2:07 PM

Same issue here. Seems to be an issue with the iTunes store.
53 replies

Dec 10, 2008 3:13 PM in response to Messymeese

When I tried to change my password (after not being able to log in), I got the message that said "Sorry! We are unable to restore your session. Please try again." I tried a few times and still got that message. When I checked my e-mail, I had three or four messages that provided me a link to change my password. I've changed it and I still can't log in. The whole Apple site is also being abnormally slow. Not sure if it's just me or the site in general.

Dec 10, 2008 3:38 PM in response to Lisster

I'm having the same problem here on my end of things. My fiance's password and account work fine but mine does not. I've tried to change my password and it keeps logging me off the site saying "unable to restore session" This is really annoying!!!!! I get an e-mail from apple saying the password is changed, but i still cant log in!!!!!

iTunes Says Password is Wrong, But I know It's Not

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