Installed Norton Personal Firewall. Turns out it is not compatable with Intel Macs. I uninstalled Norton, removed it from the start-up items, but I cannot find a way to remove the Norton icon from the menu bar. Apple + drag does not work.
how did you uninstall the app? You must use the uninstaller to uninstall everything Norton puts on the system. I suspect norton added something to your login items and you can get rid of the menu icon by removing it from login items in system preferences->accounts. However, I would recommend you use the uninstaller to get rid of all traces of Norton.
Yes, as you discovered, Norton
is a virus, both on Macs and PCs.
There are free A/V apps such as ClamAV for Macs and AVG for PCs that work and cause no problems.
I used the un-installer from the disk, but it didn't remove everything. For example, I had to manually remove Norton from the start-up items and when ever I powered up my MacBook or did a re-start, I was faced with two prompts; one that said something about Norton and a kernel something or another and the other one that said something to the effect that Norton posed a security risk and that I should re-start the Mac. I searched the hard drive as best as I can and found a few other Norton files that I moved to the trash and since I trashed what I found I no longer receive the prompts when I boot. However, the Norton icon is still in the menu bar and I cannot find anything else 'Norton' on my HD.
Try checking your /Library/Application Support/ folder for anything with "Symantec" "Norton" "NAV" or "SAV" in the title, and remove it. These names are also things you can search for on your system besides just "Norton".
hmm, This is strange. although talking about Norton, nothing surprises me too much. Did you check the login items as i told you? also use the link that nerowolfe provided.
V.K. wrote:
hmm, This is strange. although talking about Norton, nothing surprises me too much.
Norton does not know how to write software. I recently got a "free" update on a PC for Norton 360-2 which killed Ghost and made Ghost unremovable. On my other PC, a Norton update failed. I downloaded the Norton/Symantec uninstall tool and removed everything and anything Norton on both my machines and installed AVG-8, the free version.
Norton's uninstall for an app does not remove everything. Only that app I linked to will remove all traces of the virus known as Norton.
V.K. wrote:
hmm, This is strange. although talking about Norton, nothing surprises me too much.
Norton Internet Security was the second worst software I ever used on my Mac. The worst was the Norton Internet Security uninstaller. I was still finding traces of Norton on my Mac years after I thought I had removed it all.
Nothing in login and I went to the link and downloaded what I thought would be the appropriate un-installer. When I opened the un-installer it opened in Text Edit and looked something like a bunch of crazy symbols.
I used the un-installer that came with disk and after I hit un-install, I got a message that just read "error" over and over, but the icon in the menu bar was gone. However, the next time that I started the MacBook I was greeted with a prompt that I installed software that could pose a security risk and that I should re-start the computer. I did eventually re-start and the icon is now back in the menu bar which I believe would indicate the Norton is still on my MacBook...somewhere.....what the heck!?
The uninstall program on the Norton disk is useless. You have to use the uninstall app for which I provided a link.
When you downloaded the Norton/Symantec removal file, it should have been a .zip file which should open by clicking on it, maybe a double click? You apparently have assigned the default app to open a zip file as TextEdit.app which is wrong.
If the file you downloaded was not a zip then download it again, being sure to select the correct one.
Take the download .zip file and right-click it and select Open With and if the app, Archive Utility.app does not appear as the default, then I am not sure how to restore it, since it does not show up in the "Other" browser.
Yes! Thank you. That Terminal app did the trick. I could find no presence of Symantec anything on my drive, but that menu bar icon was still there. This system had been on a G5 iMac and upgrading to my new MBP apparently confused the installed Norton. But it's all good now. Thanks again.