Previous 1 2 3 Next 32 Replies Latest reply: Jan 25, 2009 3:00 PM by shaggy16 Go to original post
  • mhoutman Level 2 Level 2
    not here........yet ;(
  • mhoutman Level 2 Level 2
    anybody got the update problem solved yet ? tia
  • mhoutman Level 2 Level 2
    i know some other people with this problem: they all have more than one itunes store account. can somebody confirm this ?
  • maxlinkc Level 1 Level 1
    Yes I am, mine have 3 accounts, US, Japan and Hong Kong.
  • mhoutman Level 2 Level 2
    i have two: a US and Dutch...... so this could cause the problem.


    APPLE HELP !!!!!
  • WBW Level 4 Level 4
    I removed the one app I bought from a different store (france) and all updates showed up right away when I checked. They did not show a few minutes before I removed it.
  • mhoutman Level 2 Level 2
    wbw, great you solved our problem.

    i had to deletethe apps( aol radio and last fm) from my us account and everything is fine again

    thanks again
  • Darwiniandude Level 1 Level 1
    YES! Fixed my issue too!

    For those with hundreds of apps, finding out which you purchased in the other store is awkward.

    Tip:

    Select the first one at the top in iTunes. Right click and choose Get Info. See where it says your account email address? Just watch that as you keep clicking the 'next' button, and when it changes, close the window and delete that app (right click, move to trash) Once I'd done this for my 2 US store bought apps, all my AU bought ones now update again.
  • Alien_MN Level 1 Level 1
    Howdy - I just wanted to add my observations.

    I only have US-Store apps; however, I was having the same issue. I tested the observations given in this thread and have found that if there is even a single app present that was downloaded by a different store user account then no apps will be updated. (This is a change; previously it would update my apps and give me an error message for my wife's apps.)

    My wife and I share a single computer and user account, but have separate iTunes accounts. When I removed her apps from the apps page and restarted iTunes then the update worked correctly.

    Since she only has three I can update hers on her iTouch separately. But, if there are many I guess that separate mac user accounts are in order.

    Thanks for the fix - this was getting frustrating!
  • FutureDocJon Level 1 Level 1
    This solution is insufficient because we paid for the apps on those accounts. I own a couple-hundred dollars worth on each account. This was not a problem until last month. If Apple is now going to restrict update to only one account then they need to provide a way for us to consolidate ownership of our apps.

    Message was edited by: FutureDocJon
  • FutureDocJon Level 1 Level 1
    My equipment and OS are more up-to-date than the previous post indicated
  • WBW Level 4 Level 4
    I would think it's a bug and not a "restriction" from Apple.
  • mhoutman Level 2 Level 2
    'Bug" or "restriction": it is a shame that apple doesn't do anything about it.

    in fact i wrote apple support about this problem and they just send me in the "jungle". it was my worst experience in 22 years apple ownership !!
  • raub Level 1 Level 1
    Now I have it again. Why?
  • Stephen Schwartz1 Level 2 Level 2
    I was able to fix the problem.

    I have two iTunes accounts: for Ireland and the US. Both are legit and I have credit cards and billing addresses in the two countries.

    Recently, I added a third account on the French iTunes store via a well-known technique that allows you to have an account for free apps without a billing address or credit card in the country in question. I used it to download one free app.

    I now realise that it was since I downloaded that app that the updates function has not been working properly. I removed that app from iTunes and . . . voilà. All of the updates for the other two iTunes stores are now showing up.