Shortly after upgrading from 10.5.5 to 10.5.6, I began to have Mail troubles. On three occasions, I have gotten emails that appear in the message list but when I try to open them, Mail crashes and gives me a report, ignore, or relaunch dialog box. No matter what I do, Mail repeats this behavior. One email from a friend, one from my cousin, and one from my WIFE all shut down mail. Other emails work fine, and some from these same people are not affected.
I have repaired permissions and run Disk Warrior. I did find three prefs that were bad. One (com.apple.iPhotomosaic.plist), and two concerning my HP printer. I have removed these from their libraries.
Any other ideas? I don't know how to test what I have done but wait and see.
Your crashes are caused by having the wrong version of Mail running. Correcting requires you to have only one copy of Mail on you Mac, and that be the one in the Applications folder. Then, and only then, installing the Combo Update should correct the version and the problem.
If you Home Directory folder were in place, then you should safely be able to delete that folder that is some kind of copy of your HD.
I removed the folder Macintosh HD by copying it to an external HD that does not appear on my desktop. I then deleted that folder from my computer's HD. There is only one Mail app when I search with Spotlight, and it is in the applications folder as 3.2.
I am almost certain that only mail received with attachments containing graphics causes the crashes. I ran one to myself with a jpg attached, and it crashed.
Do you think that I should reinstall 10.5.4?
Thanks
I have installed the 10.5.6 combo and have the 3.5 Mail now in the apps folder. I sent myself a test with a jpg file, but it has not arrived in 15 min.
If a Gmail account, particularly if accessed as POP, then Gmail does not present an email you sent to yourself from that same address for POP access -- this is Gmail policy and not anything to do with MaiI. Is your Gmail account set up as POP or IMAP?
It sounds like the elimination of the extra copy of Mail, and the use of the Combo Update was successful.
Similar but slightly different problem. Beautiful shiny new iMac 6 weeks old. Mail worked fine until a few days ago, now it crashes every time I try to open a message with a jpg attachment. Word and Excel attachments open OK.
Here is the error message, any ideas?
Thanks