eyetv hybrid help

it won't accept the activation code, any idea's?

aluminum macbook 2.4GHz 4gb RAM 250gb HDD 5400rpm intel core 2 duo, Mac OS X (10.5.6), NVIDIA geforce 9400m graphics chip 13.3 inch widescreen LED backlit display

Posted on Dec 25, 2008 11:52 AM

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2 replies

Dec 25, 2008 12:07 PM in response to InstincTx28

Most EyeTV installations that fail during the key input phase do so due to user input errors. Please carefully check and recheck to be sure you are not using any O's or Zeros in activation keys - the closest character is D.

U's are flat-bottomed, while V's are pointed. If in doubt, compare this character to the V in EyeTV printed above the key. See below for an example of an EyeTV 3 key that has been decoded into its constituent parts.

!http://support.elgato.com/images/example_key.jpg!

Please note that all EyeTV keys should include one block of five letters and/or numbers, followed by three more blocks of seven characters. Please note that the key provided with this article is for example purposes only and is not valid.

If you are still unable to input this information, please send them a scan or photo of this key to sales@elgato.com so they can assist.

Your EyeTV key is a 26 digit string of letters and numbers. This is different from your proof-of-purchase code - a proof of purchase code will not work as an activation key. EyeTV will not install on any Mac running less than Mac OS 10.4.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

eyetv hybrid help

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