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Anyone else having slow HD downloads?

The past few days my ATV has been taking 7-14 hours to download movies, when it used to take less than a minute to get it to start playing. I'm starting to regret not stopping by the video store yesterday...

Posted on Dec 25, 2008 10:42 PM

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342 replies

Feb 16, 2010 6:23 AM in response to Kerry Key

It's still a bit early claim that the slow download problem has been resolved. However, since upgrading to 3.0.2, downloads are back to their pre-3.0.1 speeds. Anybody else notice an improvement?

Also, there have been a number of posts tying the slow downloads to an Airport Express firmware issue. I'm hardwired and experienced the same symptom as everybody else. So, I doubt the linkage.

Feb 19, 2010 8:45 PM in response to proximus

I'm running a Linksys router with the latest ATV upgrade, and a download that I started 5 hours ago of a Standard Definition movie has not yet finished. Worse, it told us the movie was ready to watch, and it stopped a little more than halfway through. We'll have to catch up with it tomorrow night and hope the 24 hours doesn't expire before we can get to it.

I'm on Cox Cable, and I used to have download times for HD movies of about 40 minutes. haven't seen those days in two years.

Mar 19, 2010 11:35 PM in response to mcollinsct

Download speeds are as expected for me - dead slow by virtue of having a 1Mbps connection due to my distance from exchange despite living in a town centre.

Wish I had a faster connection to see if I was getting the same user experience on fast connections, but I don't necessarily think this is Apple's fault in all cases.

If ISPs are throttling access to specififc servers there's not a lot Apple can do about it themselves....if the ISPs aren't then that's different.

AC

Mar 25, 2010 6:01 AM in response to Kerry Key

The problem may be your wieless router! I called Apple and they had me change the channel on my Airport Extreme to 9 (or 11) and that immediately solved my prblem with agonizingly slow downloads. Last night "The Hangover" was ready to watch in 1 minute. The previous night "Syriana" took about an hour (before I made the change). If you are using a wieless router, you could trey connecting Apple TV to your cable modem, bypassing the wireless router in question, to see if that solves the problem. Good luck!

Apr 27, 2010 6:58 PM in response to angrychair

I deleted nearly all of my content (set it to stop synching all but latest episodes of shows) and that did nothing for my problem. It's only been happening for about a month. But it could be DNS related because thats about the time I had to stop using my PC based (linux) firewall and started depending on the Airport Extreme as my Router.

Need to set the Apple TV's DNS differently to opendns or something to verify that though.

I may try resetting the ATV to prior 3.0 firmware and see where that get's me but I really like the new interface.

I'll report back what works and what doesn't.

Jul 30, 2010 8:46 AM in response to Swedish Frog

I have slow HD downloads from ATV and via iTunes. I have slow software updates from apple servers. Anytime I download anything coming from apple it starts fast for the first couple minutes then the download will stall (ATV, iTunes, and software update). It is not my connection to the internet and it is not my wireless router. Everything else I do on the internet works like a champ, until I try downloading anything from apple. I can't even watch a full SD movie trailer on ATV with out it freezing... Amazing how I can stream HD trailers from fandango and yahoo with out any pausing. HD streaming on netflix is perfect as well.

I can't take it anymore, I'm tired of putting up with this garbage.

Anyone else having slow HD downloads?

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