Canon MP620 wifi-problem on iMac

Following this thread closely as I am having the same problem.

I am having a very similar problem - also with a new MP620. I have tried printing using the Canon IJ network and the Default CUPS thing suggested. I am using a MacBook white 2.4GHz with 10.5.6. My error is:

using Canon IJ Network: (from printing a PDF file)
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I [ date ] [ Job ??? ] Request file type is application/pdf.
I [ date ] [ Job x ] Adding start banner page "none".
I [ date ] [ Job x ] Adding end banner page "none".
I [ date ] [ Job x ] File of type application/pdf queued by "Isaac".
I [ date ] [ Job x ] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 6680)
E [ date ] PID 6680 (/System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr) stopped with status 13!
I [ date ] Hint: Try setting the LogLevel to "debug" to find out more.
E [ date ] [ Job x ] Unable to retrieve workset from PPD: /private/etc/cups/ppd/MP620 series__00_00_85_ea_54_d4.ppd.
E [ date ] [ Job x ] Job stopped due to filter errors.
I [ date ] [ Job x ] Restarted by "Isaac".
I [ date ] [ Job x ] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 6684)
E [ date ] [ Job x ] Unable to retrieve workset from PPD: /private/etc/cups/ppd/MP620 series__00_00_85_ea_54_d4.ppd.
E [ date ] PID 6684 (/System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr) stopped with status 13!
I [ date ] Hint: Try setting the LogLevel to "debug" to find out more.
E [ date ] [ Job x ] Job stopped due to filter errors.

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On CUPS (as suggested), printing another document (from Pages 08 this time)

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I [ date ] [ Job ??? ] Request file type is application/pdf.
I [ date ] [ Job y ] Adding start banner page "none".
I [ date ] [ Job y ] Adding end banner page "none".
I [ date ] [ Job y ] File of type application/pdf queued by "Isaac".
I [ date ] [ Job y ] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 6989)
I [ date ] [ Job y ] Started filter /Library/Printers/Canon/BJPrinter/Filters/Raster2CanonIJ/Raster2CanonIJ.bundle/ Contents/MacOS/Raster2CanonIJ (PID 6990)
I [ date ] [ Job y ] Started backend /usr/libexec/cups/backend/canonijnetwork (PID 6991)
E [ date ] [ Job y ] Unable to open ppd file - : Permission denied
E [ date ] [ Job y ] No pages found!
E [ date ] PID 6990 (/Library/Printers/Canon/BJPrinter/Filters/Raster2CanonIJ/Raster2CanonIJ.bundle /Contents/MacOS/Raster2CanonIJ) stopped with status 1!
I [ date ] Hint: Try setting the LogLevel to "debug" to find out more.
E [ date ] [ Job y ] Job stopped due to filter errors.

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Is this the same error? Both of these errors appear in the same log file - is this OK? I did not completely reinstall the Canon IJ software as suggested, just did the stuff in System Preferences as I couldn't be bothered to go through all that hassle again. I can also print out test prints, but not from anything else. I will try plugging the pinter into to wired ethernet and see how that works....

Isaac

Identical error when wired - same as the second error (after changing the stuff in sys prefs). Just different PIDs and a new Job number

Printing (via wireless) from Windows Vista Home Premium is absolutely fine. I am beginning to think this is definitely 10.5.6 or some part of Leopard.

APPLE PLEASE FIX THIS - THIS IS NOT WHY I MOVED TO MAC!!!!!! "It just works"??

Isaac

Looking through your log shows you have a different fault. It appears to be internal, rather than a connection issue.

I would download the 10.5.6 Combo update and run it. When it is finished I would then open Disk Utility and run Repair Disk Permissions. I would then Reset the printing system and add the printer again via the Canon IJ Network.

PaHu

THis didn't work for me. Still getting a 306 Error.

The only way I have been able to generate the 306 error, is to either have my Mac set to a different subnet to the printer, or attempt to print when the printer is off.

I found there is a quiet setting for the printer via the Maintenance menu. My next test will be to see if this also causes the 306 error.

FTR - if you use the USB printer queue instead of the network queue, an Error 300 occurs. Thought this may have been a likely cause of the 306 error but this showed me that you are not accidentally using the wrong queue.

PaHu

Well, the quiet mode is not the culprit. I thought it may be like a sleep mode, and when running, the printer may not be waking to a print request.

However, after testing it and finding that it still printed fine, I then read the manual and saw that is has something to do with the printer carriage only printing in one direction, rather than both, which is supposedly a means to reduce the noise coming from the machine. I guess that's important when you have rice paper walls...

TBC

PaHu

I have been able to print via USB using that queue, but the wireless prints about 2/3 of a page then generates a 306 error. Could something be causing a timeout?

I am not sure about a timeout setting in the printer. I think it may have something to do with signal strength. If you move the printer closer to the access point, does this help?

Well it was only 3-4 feet away from the access point, so that got me thinking....why not connect to the wireless router with ethernet? That seems to be working for now. Doesn't solve the issue why the wireless printing doesn't work, but at least I can use my new printer.

I've just done this (well, not the repair disk perms) because of looking at another thread on this forum. Works now. Thank you and alexandre, who suggested it on the other post.

I have no idea why this might make it work, but it has, so I don't really care any further than that 🙂

BTW, could it have anything to do with the fact that I hardly ever shut down/restart my mac? I always just close then lid.

Isaac

Good to read you got your setup working.

Re the Combo updates, they can 'fill the gaps' left by the sequential updates. This can help with resolving a number of Mac operating issues, not just printing.

Restarts can assist with improving the operation of your Mac - and any other OS. Caches can be cleared, services can be started and VM can be re-allocated. While there is no need to perform this daily, I would recommend doing it at least once a month to help with making things run smoother. Also, with a number of software installers, you do need to restart after installation so that certain core system files can be updated.

PaHu

I get this error when trying to sync my AppleTV AND when trying to print!

I too continue to get this problem. What i don't understand is that when i log into my router's ip address and the canon ip address it is saying that the connection is 100%. I was able to resolve this problem the first time by reinstalling the printer software but i do not want to do this each time! If there is any further assistance that can be offered i would appreciate it immensely!

A breakthrough I found that I would get a communication error (306) if my wife's iPod Touch was on (in fact it was also plugged in via usb). I have a netgear router (WGT624 v3) the iPod Touch is version 1. After turning off the iPod the communication error was gone. Also I was now able to use the Canon IJ Network Scanner Selector without getting the exclamation warning. I also was now able to add the printer in the system preferences for printers. Not sure why the two wifi devices would create this communications error. I also have my wii connected to the router but i did not have to turn it off to have the printer communication error disappear. I hope this information is going to be helpful to others.