Previous 1 2 Next 18 Replies Latest reply: Jan 21, 2010 5:15 PM by deeseeArch
Donkey Punch Level 1 Level 1 (5 points)
I am having a problem pairing my older apple keyboard (the non aluminum one) with windows 7. It will find the keyboard, but when I I try to pair them, it just says "connecting to device" and that is all. I was wondering if someone has found a solution for this problem.


Macbook Pro, Mac OS X (10.5.5)
  • The hatter Level 9 Level 9 (60,915 points)
    Make sure you were able to install the keyboard manager. You may need to use the Troublesoot Compatibility and rerun (control click to see drop down list of options for installers).

    Is the service running or not? check msconfig to see.
  • Donkey Punch Level 1 Level 1 (5 points)
    How would I go about installing the keyboard manager?
  • Rob76 Level 1 Level 1 (0 points)
    I have the exact same problem but with a BT wireless mighty mouse and Windows 7 with a Macbook Pro. Just stays on "connecting device" forever.

    I think this problem is widespread. I just read on another two forums about people having the same issue with BT and W7. It seems the Bootcamp drivers (for MBPs at least) fail on two items in Windows 7; Bluetooth and Sound.

    Sound was easy to fix (Realtek R214 drivers work perfectly through device manager/update device driver), but I haven't had any luck with BT.

    On the same machine with Vista 32 my BT mighty mouse works flawlessly (Bootcamp 2.1) but I noticed that a BT driver component (I can't tell which) fails to install under Windows 7 (most likely the cause of this).
  • aussiegti Level 1 Level 1 (0 points)
    With the BT Mouse and Keyboard, I've found that you need to right click the device when you see it on screen when Windows detects them.

    By right clicking, you'll see the 'properties' of the devices and you need to first check the box which installs the drivers of each device, under the 'Services' tab (from memory).
  • gregkcubed Level 1 Level 1 (0 points)
    For me, it turned out that the windows 7 clean install could find all my bluetooth devices just fine, but the boot camp installer screwed it up.

    I did a system restore to go back to not having the drivers and now it seems fine.
  • Raindog Level 4 Level 4 (1,825 points)
    Amazing, thank you. That worked perfect.
  • UnnDunn Level 1 Level 1 (0 points)
    OMG you are my hero! Thank you SO much!

    For weeks I've been struggling to get my Microsoft Bluetooth Notebook Mouse 5000 to pair properly with my MacBook (mid-2008) running Windows 7 beta 64 bit with no success, until now. I was literally on the verge of going out to buy a new wired laptop mouse.

    Thanks again.
  • Micah Sutton Level 1 Level 1 (0 points)
    Thank you thank you thank you!

    This is clearly a problem with windows 7 64-bit. I had the same trouble with an apple BT keyboard but with a PC system running windows 7 64-bit. The keyboard work perfectly in 32bit, but in 64-bit it would see the keyboard by never manage to INSTALL the drivers.
  • MMcCollough Level 1 Level 1 (0 points)
    You are the man! I am most impressed.
  • DrDaMour Level 1 Level 1 (0 points)
    i found that windows 7 64 bit wasn't generating a key on the windows side that i needed to type into my bluetooth keyboard. What i did:

    1. When it's at the point saying connecting to device, i type 123456 and enter on the number pad of the bluetooth keyboard.
    2. Windows will change wizard pages and ask for a keycode
    3. Type 123456 in the box on your laptop/desktop keyboard

    Now they should work.
  • Nadav Level 3 Level 3 (565 points)
    Hello.. I'd like to add to this a little of what I have experienced. Ok, when I click on my bluetooth apple wireless keyboard I right click the device and select the HID drivers. Keyboard installs and works perfectly. BUT...

    When I go and reboot/restart windows, I lose connection and have to hook up a wired keyboard just to enter my name and password. Is there a way to keep the keyboard connected even when I reboot/restart windows 7? Is this a windows 7 problem or bluetooth compatibility problem?
  • rkachel Level 1 Level 1 (10 points)
    Worked for my new Magic Mouse. Thanks!
  • textid Level 1 Level 1 (0 points)
    I've attempted to install my apple bluetooth keyboard in Windows 7 in bootcamp (I'm running Leopard 10.6.2) and I've followed the above suggestions without any success. The most success I attain is getting the keyboard working for several minutes until it decides to disconnect. I was even able to have it install and remain installed upon restart, but for some reason my computer would then not recognize my bluetooth mouse. I've attempted to install my keyboard using the regular passkey method, and that achieves momentary success. As I mentioned above, I've also tried the method whereby you add a new bluetooth device and right-click the device, choose properties from the drop-down menu and select the HID driver for keyboards and mice. This installs the keyboard momentarily, but it is never responsive. After about a minute, the keyboard disappears from the listed bluetooth devices. I'm just about at the point where I am going to take out my frustration on my keyboard with a sledge hammer. Does anyone have any suggestions that don't involve sitting idly while someone somewhere writes an updated driver to fix this issue?
  • pjmama Level 1 Level 1 (0 points)
    That's the solution in Vista Ultimate as well. Thanks.
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